.gsig-location-setup{min-width:0}.gsig-location-inline,.gsig-location-heading{display:flex;flex-wrap:wrap;align-items:center;gap:.65rem}.gsig-location-inline{margin-block:.6rem}.gsig-location-inline>.gsig-field{flex:1 1 16rem;margin:0}.gsig-location-inline:has(>.gsig-field){align-items:flex-end}.gsig-location-inline>.btn,.gsig-location-list>li>.btn{flex-shrink:0}.gsig-location-heading{justify-content:flex-start}.gsig-location-heading h2{margin:0}.gsig-location-heading-actions{display:flex;flex-wrap:wrap;align-items:center;gap:.55rem;margin-left:auto}.gsig-location-heading .gsig-location-heading-actions .btn{margin-left:0}.gsig-location-list{margin:.8rem 0;padding:0;list-style:none}.gsig-location-list>li{display:flex;align-items:flex-start;justify-content:space-between;gap:.8rem;padding-block:.75rem;border-bottom:1px solid var(--line);overflow-wrap:anywhere}.gsig-location-list>li>div:first-child{min-width:0}.gsig-location-list strong,.gsig-location-list .gsig-meta{display:block}.gsig-location-list .gsig-location-inline{justify-content:flex-end;margin:0}.gsig-location-provider,.gsig-location-selected{margin-block:.8rem;padding:.8rem;border:1px solid var(--line);border-radius:var(--radius)}.gsig-location-provider .gsig-location-list{margin-top:0}.gsig-location-attribution{display:inline-block;font-family:Roboto,Arial,sans-serif;font-style:normal;font-weight:400;font-size:13px;letter-spacing:normal;white-space:nowrap;color:#1f1f1f}.gsig-location-key{margin-top:1.1rem;padding-top:.8rem;border-top:1px solid var(--line)}.gsig-location-details{margin-top:.4rem;font-size:.8rem}.gsig-location-details summary{cursor:pointer}.gsig-location-details dl{margin-block:.5rem}.gsig-location-details dt{font-weight:600}.gsig-location-details dd{margin:0 0 .35rem}@media(max-width:600px){.gsig-location-list>li{flex-wrap:wrap}.gsig-location-list .gsig-location-inline{justify-content:flex-start}}:root{--bg: #eef2f6;--bg-deep: #dde4ec;--surface: #ffffff;--surface-raised: #ffffff;--surface-muted: #f4f7fa;--panel: #ffffff;--panel-2: #f4f7fa;--ink: #0f172a;--ink-secondary: #334155;--muted: #64748b;--muted-light: #94a3b8;--line: #e2e8f0;--line-strong: #cbd5e1;--accent: #0d9488;--accent-hover: #0f766e;--accent-soft: #f0fdfa;--accent-border: #99f6e4;--accent-ink: #134e4a;--chat-header: #f0f2f5;--chat-header-2: #e9edef;--chat-mine: #d9fdd3;--chat-canvas: #efeae2;--wa-green: #00a884;--wa-green-dark: #008069;--wa-inbox-bg: #ffffff;--wa-panel-border: #e9edef;--green: var(--accent);--green-hover: var(--accent-hover);--green-soft: var(--accent-soft);--green-border: var(--accent-border);--blue: #2563eb;--blue-soft: #eff6ff;--amber: #b45309;--amber-soft: #fffbeb;--red: #b91c1c;--red-soft: #fef2f2;--violet: #6366f1;--violet-soft: #eef2ff;--shadow-sm: 0 1px 2px rgba(15, 23, 42, .05);--shadow: 0 4px 24px rgba(15, 23, 42, .07);--shadow-lg: 0 16px 48px rgba(15, 23, 42, .12);--radius-sm: 8px;--radius: 12px;--radius-lg: 16px;--font-body: "Plus Jakarta Sans", system-ui, -apple-system, "Segoe UI", sans-serif;--font-display: "Sora", "Plus Jakarta Sans", system-ui, sans-serif;--font-mono: "JetBrains Mono", ui-monospace, "Cascadia Code", monospace;--sans: var(--font-display);--ui: var(--font-body);--mono: var(--font-mono)}*{box-sizing:border-box}html,body,#root{height:100%;width:100%;margin:0}#root{overflow:hidden}body{font-family:var(--font-body);font-size:15px;line-height:1.5;color:var(--ink);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}button,input,textarea,select{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:2px solid var(--green);outline-offset:2px}.app-shell{--app-chrome-height: 3.5rem;height:100%;width:100%;max-width:100vw;overflow:hidden;display:grid;grid-template-columns:220px minmax(0,1fr);background:var(--bg);transition:grid-template-columns .22s ease}.app-shell.sidebar-collapsed{grid-template-columns:72px minmax(0,1fr)}.app-shell.sidebar-expanded{grid-template-columns:220px minmax(0,1fr)}.app-shell.wa-chat{background:#f0f2f5}.app-shell.wa-chat .app-main{min-width:0}.app-shell.wa-chat .app-content{overflow:hidden}.app-shell.wa-chat .app-content>.workspace{flex:1 1 0;height:100%;background:#fff;border-left:1px solid #e9edef}.app-main{min-width:0;min-height:0;width:100%;overflow:hidden;display:grid;grid-template-rows:auto minmax(0,1fr)}.app-content{min-width:0;min-height:0;width:100%;overflow-x:hidden;overflow-y:auto;display:flex;flex-direction:column;-webkit-overflow-scrolling:touch}.app-content>*{min-width:0;width:100%;max-width:100%}.app-content>.workspace{flex:1 1 0;min-height:0;overflow:hidden}.app-content>.page-view,.app-content>.dashboard-view{flex:0 0 auto;min-height:0;overflow:visible;height:auto;width:100%;max-width:none;margin:0}.topbar-slim{min-width:0;gap:1rem}.app-header.topbar,.topbar.topbar-slim.app-header{height:var(--app-chrome-height);min-height:var(--app-chrome-height);max-height:var(--app-chrome-height);box-sizing:border-box;padding:0 1.25rem;border-bottom:1px solid var(--line);box-shadow:none;align-items:center;position:relative;z-index:30}.topbar-slim .brand-block{min-width:0;flex:1 1 auto;overflow:hidden}.brand-home-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:.15rem .4rem .15rem 0;margin:0;display:inline-flex;align-items:center;gap:.5rem;cursor:pointer;border-radius:8px;color:inherit;max-width:100%;transition:background .12s ease}.brand-home-btn:hover{background:color-mix(in srgb,var(--wa-green, #25d366) 8%,transparent)}.brand-home-btn:focus-visible{outline:2px solid color-mix(in srgb,var(--wa-green, #25d366) 45%,transparent);outline-offset:2px}.brand-home-mark{width:1.4rem;height:1.4rem;border-radius:7px;flex-shrink:0;object-fit:cover}.brand-home-title{font-size:1.1rem;font-weight:700;letter-spacing:-.03em;line-height:1.15;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-slim .brand-block h1{font-size:1.05rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-slim .brand-block p{font-size:.72rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar-actions{display:flex;flex-shrink:0;align-items:center;gap:.75rem;max-width:none}.topbar-status{display:flex;flex-wrap:nowrap;align-items:center;gap:.25rem;padding:.15rem;border-radius:999px;background:var(--surface-muted);border:1px solid var(--line)}.topbar-status .chip{border:none;background:transparent;padding:.22rem .5rem;font-size:.68rem}.topbar-status .chip.ok{background:#0d94881f}.topbar-status .chip.warn{background:#b453091a}.topbar-tools{display:flex;align-items:center;gap:.35rem}.topbar-divider{width:1px;height:1.35rem;background:var(--line-strong);flex-shrink:0}.topbar-customer-btn{flex-shrink:0;white-space:nowrap;border-color:var(--accent-border);background:var(--accent-soft);color:var(--accent-ink);font-weight:600;letter-spacing:-.01em;box-shadow:var(--shadow-sm)}.topbar-customer-btn:hover:not(:disabled){background:#ccfbf1;border-color:var(--accent);color:var(--accent-hover)}@media(max-width:900px){.app-shell{grid-template-columns:1fr;padding-bottom:0}.app-sidebar{display:none}.app-main{padding-bottom:calc(4.25rem + env(safe-area-inset-bottom,0px))}.app-header.topbar,.topbar.topbar-slim.app-header{height:auto;max-height:none;min-height:var(--app-chrome-height)}.topbar-actions{max-width:100%;flex-wrap:wrap;justify-content:flex-end}}.topbar{display:flex;justify-content:space-between;gap:1.25rem;align-items:center;padding:.875rem 1.5rem;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fff,#f8fafc);box-shadow:var(--shadow-sm)}.brand-block h1{margin:0;font-family:var(--font-display);font-size:1.125rem;font-weight:700;letter-spacing:-.04em;color:var(--ink)}.brand-block p{margin:.15rem 0 0;color:var(--muted);font-size:.8125rem;font-weight:500;letter-spacing:.01em}.meta-row{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center;justify-content:flex-end}.chip.mini{font-size:.625rem;padding:.22rem .5rem;line-height:1.2}.chip{font-family:var(--font-mono);font-size:.6875rem;font-weight:500;letter-spacing:.02em;padding:.35rem .65rem;border-radius:999px;border:1px solid var(--line);background:var(--surface-muted);color:var(--ink-secondary)}.chip.ok{background:var(--green-soft);border-color:var(--green-border);color:var(--green)}.chip.warn{background:var(--amber-soft);border-color:#fde68a;color:var(--amber)}.concept-bar{display:flex;flex-wrap:wrap;align-items:center;gap:.375rem;padding:.625rem 1.5rem;border-bottom:1px solid var(--line);background:var(--surface)}.concept-bar .label{align-self:center;color:var(--muted);font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;margin-right:.5rem}.btn{border:1px solid var(--line-strong);background:var(--surface);color:var(--ink-secondary);padding:.5rem .875rem;border-radius:var(--radius-sm);font-size:.8125rem;font-weight:600;transition:background .15s,border-color .15s,color .15s,box-shadow .15s}.btn:hover:not(:disabled){background:var(--surface-muted);border-color:var(--muted-light);color:var(--ink)}.btn.primary{background:var(--green);border-color:var(--green);color:#fff;box-shadow:0 1px 2px #04785740}.btn.primary:hover:not(:disabled){background:var(--green-hover);border-color:var(--green-hover);color:#fff}.btn.ghost{background:transparent;border-color:transparent;color:var(--muted)}.btn.ghost:hover:not(:disabled){background:var(--surface-muted);color:var(--ink)}.btn.danger{background:var(--red-soft);border-color:#fecaca;color:var(--red)}.btn:disabled{opacity:.5;cursor:not-allowed}.workspace{min-height:0;height:100%;width:100%;max-width:100%;display:grid;grid-template-columns:minmax(320px,380px) minmax(0,1fr);overflow:hidden;flex:1 1 0}.workspace.has-selection:not(.kanban-mode):not(.crm-open){grid-template-columns:minmax(320px,380px) minmax(0,1fr)}.wa-chat .workspace{grid-template-columns:minmax(340px,420px) minmax(0,1fr)}.wa-chat .workspace.has-selection:not(.kanban-mode):not(.crm-open){grid-template-columns:minmax(340px,420px) minmax(0,1fr)}.workspace.has-selection:not(.kanban-mode):not(.crm-open) .crm-rail{display:none}.workspace.has-selection.crm-open:not(.kanban-mode){grid-template-columns:minmax(260px,300px) minmax(0,1fr) minmax(240px,300px)}.inbox-chrome{grid-column:1 / -1;display:flex;flex-direction:column;gap:.55rem;padding:.65rem .9rem;border-bottom:1px solid var(--line);background:var(--surface);z-index:2}.inbox-chrome-top{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.inbox-chrome h2{margin:0;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted)}.inbox-chrome .title{margin:.1rem 0 0;font-family:var(--font-display);font-size:.95rem;font-weight:700;color:var(--ink);letter-spacing:-.02em}.inbox-archive-hint{margin:0;font-size:.72rem}@media(max-width:1180px){.workspace{grid-template-columns:minmax(280px,340px) minmax(0,1fr)}.crm-rail{display:none}}@media(max-width:820px){.workspace{grid-template-columns:minmax(0,1fr)}.inbox-rail{display:none}}.inbox-rail,.thread-rail,.crm-rail{min-height:0;height:100%;display:flex;flex-direction:column;background:var(--wa-inbox-bg);border-right:1px solid var(--wa-panel-border);overflow:hidden}.wa-inbox-sidebar{background:var(--wa-inbox-bg)}.wa-inbox-head{flex-shrink:0;display:flex;flex-direction:column;gap:.55rem;padding:.65rem .85rem .55rem;border-bottom:1px solid var(--wa-panel-border);background:var(--wa-inbox-bg)}.wa-inbox-head-top{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.wa-inbox-brand{margin:0;display:inline-flex;align-items:center;gap:.45rem;font-family:var(--font-display);font-size:1.35rem;font-weight:700;color:#111b21;letter-spacing:-.03em}.wa-queue-mini{margin-left:auto;display:inline-flex;align-items:center}.wa-queue-mini select{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid #e9edef;background:#fff;border-radius:999px;padding:.28rem .7rem;font-size:.75rem;font-weight:600;color:#54656f;cursor:pointer;max-width:7.5rem}.wa-inbox-queue-select{display:none}.wa-inbox-head-actions{display:flex;align-items:center;gap:.35rem}.wa-inbox-icon-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;width:36px;height:36px;border-radius:8px;display:inline-grid;place-items:center;cursor:pointer;font-size:1.1rem;color:var(--muted)}.wa-inbox-icon-btn:hover{background:var(--surface-muted)}.wa-inbox-icon-btn--accent{color:var(--wa-green-dark);font-size:1.25rem}.wa-inbox-search-wrap{display:flex;align-items:center;gap:.5rem;padding:.45rem .75rem;border-radius:8px;background:var(--chat-header);border:none}.wa-inbox-search-icon{display:inline-flex;align-items:center;justify-content:center;width:1.1rem;height:1.1rem;font-size:.85rem;opacity:.55;flex-shrink:0;line-height:0}.wa-inbox-search{flex:1;min-width:0;border:none!important;background:transparent!important;padding:0!important;font-size:.875rem;color:var(--ink);outline:none!important;box-shadow:none!important}.wa-inbox-search::placeholder{color:var(--muted-light)}.wa-filter-pills{display:flex;gap:.35rem;overflow-x:auto;padding-bottom:.1rem;scrollbar-width:none}.wa-filter-pills::-webkit-scrollbar{display:none}.wa-filter-pills button{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:var(--chat-header);color:var(--ink-secondary);border-radius:8px;padding:.35rem .7rem;font-size:.8125rem;font-weight:500;cursor:pointer;white-space:nowrap;flex-shrink:0}.wa-filter-pills button:hover{background:#dfe5e7}.wa-filter-pills button.active{background:#d1f4cc;color:var(--wa-green-dark);font-weight:600}.wa-inbox-webhook,.wa-add-contact{margin-top:.15rem}.inbox-list{flex:1 1 0;min-height:0;overflow-y:auto;overflow-x:hidden;-webkit-overflow-scrolling:touch}.crm-rail{border-right:none;border-left:1px solid var(--line);background:color-mix(in srgb,var(--surface-muted) 88%,var(--bg));min-width:0}.crm-rail-head{gap:.65rem;padding:.7rem .85rem;background:var(--surface);border-bottom:1px solid var(--line)}.crm-rail-head-copy{min-width:0;display:flex;flex-direction:column;gap:.3rem}.crm-rail-head h2{margin:0}.crm-provider-chip{display:inline-flex;align-self:flex-start;width:fit-content;font-size:.6875rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--accent-ink);background:var(--accent-soft);border:1px solid var(--accent-border);border-radius:6px;padding:.15rem .45rem}.crm-rail-close{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:1.85rem;height:1.85rem;border-radius:8px;border:1px solid var(--line);background:var(--surface-muted);color:var(--muted);display:inline-grid;place-items:center;cursor:pointer;flex-shrink:0;font-size:.85rem;line-height:1;transition:background .14s ease,color .14s ease,border-color .14s ease}.crm-rail-close:hover{background:var(--surface);color:var(--ink);border-color:var(--line-strong)}.rail-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.75rem .9rem;border-bottom:1px solid var(--line);background:var(--surface);flex-shrink:0}.inbox-rail-head{display:flex;flex-direction:column;gap:.55rem}.rail-head h2{margin:0;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted)}.rail-head .title{margin:.1rem 0 0;font-family:var(--font-display);font-size:.95rem;font-weight:700;color:var(--ink);letter-spacing:-.02em}.rail-head-row{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.rail-head-title-block{min-width:0;flex:1}.inbox-toolbar{display:grid;grid-template-columns:auto auto minmax(0,1fr);gap:.4rem;align-items:center}.inbox-toolbar-archived{white-space:nowrap}.inbox-view-toggle{margin-top:0;min-width:7.5rem}.inbox-view-toggle button{padding:.35rem .4rem;font-size:.72rem}.inbox-search{margin-top:0;min-width:0;padding:.4rem .55rem;font-size:.8rem}.inbox-webhook-banner{border:1px solid rgba(180,130,20,.28);background:#ffc1071a;border-radius:10px;overflow:hidden}.inbox-webhook-banner-bar{display:flex;align-items:center;gap:.25rem}.inbox-webhook-toggle{flex:1;display:inline-flex;align-items:center;gap:.4rem;border:none;background:transparent;padding:.4rem .55rem;font-size:.75rem;font-weight:600;color:var(--ink);cursor:pointer;text-align:left}.inbox-webhook-dot{width:.45rem;height:.45rem;border-radius:50%;background:#d97706;flex-shrink:0}.inbox-webhook-chevron{margin-left:auto;color:var(--muted);font-size:.7rem}.inbox-webhook-dismiss{margin-right:.25rem;min-width:1.6rem;padding:.2rem;opacity:.7}.inbox-webhook-details{padding:0 .55rem .55rem;display:grid;gap:.4rem}.inbox-webhook-details p{margin:0;font-size:.72rem;line-height:1.35;color:var(--muted)}.inbox-webhook-details code{display:block;font-size:.68rem;line-height:1.35;word-break:break-all;padding:.4rem .45rem;border-radius:6px;background:#ffffffb3;border:1px solid rgba(180,130,20,.2)}@media(max-width:420px){.inbox-toolbar{grid-template-columns:1fr 1fr}.inbox-search{grid-column:1 / -1}}.btn-sm{font-size:.72rem;padding:.35rem .55rem}.add-contact-panel{display:grid;gap:.45rem;margin-top:.65rem;padding-top:.65rem;border-top:1px solid var(--line)}.add-contact-panel input,.add-contact-panel select{width:100%;border:1px solid var(--line);border-radius:8px;padding:.45rem .55rem;font-size:.85rem}.search{width:100%;margin-top:.75rem;padding:.625rem .875rem;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-muted);outline:none;font-size:.875rem;color:var(--ink)}.search:focus{border-color:var(--green);background:var(--surface);box-shadow:0 0 0 3px #0478571f}.search::placeholder{color:var(--muted-light)}.view-toggle{display:grid;grid-template-columns:1fr 1fr;gap:.35rem;margin-top:.75rem}.view-toggle button{border:1px solid var(--line);background:#fff;border-radius:10px;padding:.45rem;font-size:.78rem;font-weight:600;color:var(--muted)}.view-toggle button.active{background:var(--green-soft);border-color:#b7d8c7;color:var(--green)}.inbox-list{overflow-y:auto;overflow-x:hidden;flex:1 1 0;min-height:0;min-width:0}.inbox-card{width:100%;text-align:left;border:none;border-bottom:1px solid #f0f2f5;background:transparent;padding:.75rem .9rem;display:grid;gap:.5rem;color:inherit;transition:background .12s}.inbox-card:hover,.inbox-card.active{background:#f0f2f5}.inbox-card.active{box-shadow:none;background:#f0f2f5}.wa-chat .inbox-card{padding:.65rem .85rem;gap:.4rem}.wa-chat .thread-rail{background:#efeae2;border-right:none;min-height:0;overflow:hidden}.wa-chat .wa-inbox-sidebar{background:#fff;border-right:1px solid #e9edef}.wa-chat .wa-filter-pills button.active{background:#00a884;border-color:#00a884;color:#fff}.wa-chat .AppToast,.wa-chat .app-toast{z-index:50}.inbox-card-main{width:100%;text-align:left;border:none;background:transparent;padding:0;display:grid;gap:.375rem;color:inherit;cursor:pointer}.inbox-card-action{width:100%;justify-content:center;font-size:.75rem;padding:.4rem .6rem}.inbox-card-top{display:flex;justify-content:space-between;gap:.6rem;align-items:flex-start}.inbox-card-top strong{font-size:.9375rem;font-weight:600;color:var(--ink)}.status-pill{font-family:var(--font-mono);font-size:.625rem;font-weight:600;text-transform:uppercase;letter-spacing:.04em;padding:.25rem .5rem;border-radius:6px;white-space:nowrap;border:1px solid transparent}.status-pill.urgent{background:var(--red-soft);color:var(--red)}.status-pill.ai_handling{background:var(--blue-soft);color:var(--blue)}.status-pill.human_assigned,.status-pill.paused_ai{background:var(--amber-soft);color:var(--amber)}.status-pill.quarantine,.status-pill.closed,.status-pill.family{background:var(--violet-soft);color:var(--violet)}.inbox-preview{color:var(--muted);font-size:.8125rem;line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.thread-empty{margin:auto;text-align:center;color:var(--muted);padding:2.5rem 1.5rem;max-width:28rem}.thread-rail>.thread-empty{flex:1;display:flex;flex-direction:column;justify-content:center}.thread-empty h3{font-family:var(--font-display);margin:0 0 .5rem;font-size:1.125rem;font-weight:700;color:var(--ink)}.thread-header{padding:1rem 1.25rem;border-bottom:1px solid var(--line);background:var(--surface)}.thread-header h1{margin:0;font-family:var(--font-display);font-size:1.25rem;font-weight:700;letter-spacing:-.025em;color:var(--ink)}.thread-header .sub{margin:.25rem 0 0;color:var(--muted);font-size:.8125rem;font-weight:500}.tabs{display:flex;flex-wrap:wrap;gap:.25rem;margin-top:.875rem;padding:.25rem;background:var(--surface-muted);border-radius:var(--radius-sm);border:1px solid var(--line);width:fit-content;max-width:100%}.tab{border:none;background:transparent;color:var(--muted);border-radius:6px;padding:.4375rem .875rem;font-size:.8125rem;font-weight:600;transition:background .12s,color .12s}.tab:hover{color:var(--ink-secondary);background:#fff9}.tab.active{background:var(--surface);color:var(--ink);box-shadow:var(--shadow-sm)}.conversation-scroll{flex:1 1 0;min-height:0;overflow-y:auto;overflow-x:hidden;padding:1rem 1.25rem;background:var(--surface-muted);-webkit-overflow-scrolling:touch}.conversation-scroll-wrap{position:relative;flex:1 1 0;min-height:0;display:flex;flex-direction:column;overflow:hidden}.conversation-scroll-wrap>.conversation-scroll{flex:1 1 0;min-height:0}.scroll-to-latest-btn{position:absolute;right:1.1rem;bottom:.85rem;z-index:5;width:2.25rem;height:2.25rem;border-radius:10px;border:1px solid rgba(0,0,0,.08);background:#fff;color:#54656f;box-shadow:0 2px 8px #0b141a24;display:inline-flex;align-items:center;justify-content:center;font-size:1.05rem;line-height:1;cursor:pointer;transition:transform .15s ease,box-shadow .15s ease,background .15s ease}.scroll-to-latest-btn:hover{background:#f0f2f5;box-shadow:0 3px 10px #0b141a2e;transform:translateY(-1px)}.scroll-to-latest-btn:active{transform:translateY(0)}.customer-messages-wrap{position:relative;flex:1 1 0;min-height:0;display:flex;flex-direction:column;overflow:hidden}.customer-messages-wrap>.customer-messages-pane{flex:1 1 0;min-height:0;height:0}.customer-messages-wrap .scroll-to-latest-btn{right:.85rem;bottom:.75rem}.conversation-scroll--chat{padding:.85rem clamp(.75rem,4vw,1.75rem) 1.5rem;background-color:var(--chat-canvas);background-image:url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23d4cdc4' fill-opacity='0.35'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E")}.conversation-scroll--chat .conversation-sheet{max-width:none;width:100%;margin:0;background:transparent;border:none;box-shadow:none;border-radius:0;display:flex;flex-direction:column;align-items:stretch;justify-content:flex-end;gap:.25rem;row-gap:.25rem;min-height:100%;height:auto;overflow:visible}.conversation-scroll--chat .conversation-sheet>*{min-width:0}.conversation-scroll--chat .wa-bubble,.conversation-scroll--chat .wa-bubble.msg-block{position:relative;display:block;box-sizing:border-box;max-width:100%;width:fit-content;height:auto;max-height:none;min-height:0;padding:.4rem .65rem .3rem;border-radius:7.5px;border:none;border-bottom:none;border-left:none;background-clip:padding-box;box-shadow:0 1px .5px #0b141a21;margin:0;overflow:visible}.conversation-scroll--chat .wa-msg-row{display:flex;align-items:flex-end;gap:.35rem;max-width:min(75%,32rem);width:fit-content;margin:0;min-width:0;min-height:0;height:auto;overflow:visible;position:relative}.conversation-scroll--chat .wa-msg-row-in{align-self:flex-start;margin-right:auto;margin-left:0;flex-direction:row}.conversation-scroll--chat .wa-msg-row-out{align-self:flex-end;margin-left:auto;margin-right:0;flex-direction:row-reverse}.conversation-scroll--chat .wa-msg-row .wa-bubble{flex:0 1 auto;min-width:0;max-width:100%;width:fit-content}.conversation-scroll--chat .wa-bubble-in{background:#fff;border-radius:0 7.5px 7.5px}.conversation-scroll--chat .wa-bubble-out{background:var(--chat-mine);border-radius:7.5px 0 7.5px 7.5px}.conversation-scroll--chat .wa-bubble-sender{display:block;font-family:var(--font-body);font-size:.75rem;font-weight:600;letter-spacing:-.01em;color:var(--wa-green-dark);margin-bottom:.15rem;line-height:1.25}.conversation-scroll--chat .wa-bubble-out .wa-bubble-sender{color:#027a48}.conversation-scroll--chat .wa-bubble .msg-body{font-family:var(--font-body);font-size:.875rem;font-weight:400;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;color:#111b21;height:auto;max-height:none;overflow:visible}.conversation-scroll--chat .wa-bubble .msg-body.quote{border-left:none;padding-left:0}.conversation-scroll--chat .wa-day-sep{display:flex;justify-content:center;align-items:center;width:100%;margin:.65rem 0 .45rem;pointer-events:none}.conversation-scroll--chat .wa-day-sep time{display:inline-block;padding:.28rem .7rem;border-radius:.45rem;background:#ffffffeb;box-shadow:0 1px 1px #0b141a14;color:#54656f;font-size:.75rem;font-weight:500;line-height:1.2;letter-spacing:.01em}.conversation-scroll--chat .wa-bubble-meta{display:flex;align-items:center;justify-content:flex-end;gap:.25rem;margin-top:.2rem;font-size:.6875rem;font-weight:400;color:#667781;line-height:1.2}.conversation-scroll--chat .wa-ticks{color:#8696a0;font-size:.75rem;letter-spacing:-.12em}.conversation-scroll--chat .wa-ticks-read{color:#53bdeb}.conversation-scroll--chat .wa-ticks-delivered,.conversation-scroll--chat .wa-ticks-sent{color:#8696a0}.conversation-scroll--chat .wa-ticks-failed{color:#ea4335;letter-spacing:0;font-weight:700}.conversation-scroll--chat .wa-ticks-pending{color:#8696a0;letter-spacing:0}.conversation-scroll--chat .wa-msg-row{align-items:center}.wa-msg-row .msg-row-actions{position:static!important;top:auto!important;left:auto!important;right:auto!important;bottom:auto!important;z-index:2;display:flex;flex:0 0 auto;align-items:center;gap:.25rem;margin:0!important;opacity:0!important;visibility:hidden!important;pointer-events:none!important;transition:opacity .12s ease,visibility .12s ease}.wa-msg-row:hover .msg-row-actions,.wa-msg-row:focus-within .msg-row-actions{opacity:1!important;visibility:visible!important;pointer-events:auto!important}.wa-msg-row .msg-action-btn,.wa-msg-row .msg-delete-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;font-size:.72rem;font-weight:600;line-height:1;cursor:pointer;border-radius:999px;border:1px solid #e9edef;background:#fff;box-shadow:0 1px 2px #0b141a1a;white-space:nowrap;text-decoration:none;color:#667781;min-width:1.65rem;min-height:1.65rem;display:inline-grid;place-items:center;padding:.15rem}.wa-msg-row .msg-action-delete:hover,.wa-msg-row .msg-delete-btn:hover{color:#b3261e;background:#ffebee;border-color:#f5c2c0;text-decoration:none}.wa-msg-row .msg-action-retry{color:#0d9488;padding:.2rem .45rem;min-width:auto}.wa-msg-row .msg-action-retry:hover{background:#ecfdf5;border-color:#a7f3d0}@media(hover:none){.wa-msg-row .msg-row-actions{opacity:.7!important;visibility:visible!important;pointer-events:auto!important}}.conversation-scroll--chat .wa-bubble-sender{display:block;font-size:.68rem;font-weight:650;color:#027a69;margin:0 0 .15rem;letter-spacing:.01em}.conversation-scroll--chat .wa-bubble-out .wa-bubble-sender{color:#027a69}.wa-ai-chip-row{display:flex;align-items:center;gap:.4rem;padding:.28rem .75rem;border-bottom:1px solid var(--line);background:var(--surface)}.wa-ai-chip{font-size:.68rem;font-weight:700;padding:.15rem .45rem;border-radius:6px;border:1px solid var(--line);background:var(--surface-muted)}.wa-ai-chip.on{color:var(--green, #047857);background:var(--green-soft, #ecfdf5);border-color:#a7f3d0}.wa-ai-chip.off{color:var(--muted)}.wa-ai-chip.muted{font-weight:600;color:var(--muted)}.wa-thread-tab-strip{padding-top:.25rem;padding-bottom:.25rem}.thread-rail{min-width:0}.thread-rail .thread-composer,.thread-rail .wa-composer,.thread-rail .composer{flex-shrink:0;position:relative;z-index:4;width:100%;max-width:100%;box-sizing:border-box}.thread-composer{padding:.45rem .75rem calc(.55rem + env(safe-area-inset-bottom,0px));gap:.35rem;background:var(--chat-header);border-top:1px solid var(--wa-panel-border);display:flex;flex-direction:column;min-height:3.75rem}.chat-find-bar{display:flex;flex-wrap:wrap;align-items:center;gap:.5rem .65rem;padding:.55rem .75rem .65rem;background:color-mix(in srgb,var(--chat-header) 70%,var(--surface));border-bottom:1px solid var(--line);animation:chat-find-in .18s ease}@keyframes chat-find-in{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.chat-find-input-wrap{flex:1 1 220px;min-width:0;display:flex;align-items:center;gap:.5rem;min-height:2.4rem;padding:0 .4rem 0 .75rem;border:1px solid var(--line-strong);border-radius:10px;background:var(--surface);transition:border-color .15s ease,box-shadow .15s ease}.chat-find-input-wrap:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.chat-find-input-icon{display:inline-flex;align-items:center;justify-content:center;width:1.15rem;height:1.15rem;color:#667781;flex-shrink:0;line-height:0}.chat-find-input-icon svg{display:block}.chat-find-input{flex:1 1 auto;min-width:0;border:0!important;background:transparent!important;outline:none!important;box-shadow:none!important;padding:0!important;font-size:.875rem;line-height:1.35;color:var(--ink)}.chat-find-input::placeholder{color:#8696a0}.chat-find-input::-webkit-search-cancel-button{display:none}.chat-find-clear{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:#667781;width:28px;height:28px;border-radius:6px;display:inline-grid;place-items:center;cursor:pointer;flex-shrink:0}.chat-find-clear:hover{background:#111b210f;color:#111b21}.chat-find-side{display:flex;align-items:center;gap:.4rem;flex-shrink:0}.chat-find-side .app-select.chat-find-date{min-width:8.5rem;max-width:12rem}.chat-find-latest{border-radius:8px}.chat-find-meta{font-size:.72rem;color:var(--muted);font-weight:600;white-space:nowrap;flex-shrink:0}.chat-find-nav{display:inline-flex;align-items:center;gap:.15rem;flex-shrink:0;margin-right:.1rem}.chat-find-nav-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-grid;place-items:center;width:1.55rem;height:1.55rem;margin:0;padding:0;border:0;border-radius:6px;background:transparent;color:#54656f;cursor:pointer;line-height:0}.chat-find-nav-btn:hover:not(:disabled){background:#e9edef;color:#111b21}.chat-find-nav-btn:disabled{opacity:.35;cursor:default}.chat-find-field{display:grid;gap:.15rem;min-width:min(100%,160px);flex:1 1 140px}.chat-find-label{font-size:.65rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.chat-find-field input,.chat-find-field select{width:100%;border:1px solid var(--line-strong);border-radius:8px;padding:.4rem .55rem;font-size:.8125rem;background:var(--surface-muted);color:var(--ink)}.chat-find-field input:focus,.chat-find-field select:focus{border-color:var(--accent);outline:none;box-shadow:0 0 0 3px var(--accent-soft)}.chat-find-actions{display:flex;align-items:center;gap:.35rem;flex-shrink:0}.msg-block-highlight,.customer-bubble.msg-block-highlight,.wa-msg-row.msg-block-highlight .wa-bubble{outline:2px solid var(--accent);outline-offset:2px;background:var(--accent-soft)!important}.msg-block-dim,.customer-bubble.msg-block-dim,.wa-msg-row.msg-block-dim{opacity:.45}.conversation-sheet{max-width:720px;margin:0 auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);overflow:hidden;min-height:min-content}.sheet-banner{padding:1.1rem 1.25rem;border-bottom:1px solid var(--line);background:linear-gradient(180deg,#fffcf7,#f7f4ee)}.sheet-banner .eyebrow{font-family:var(--mono);font-size:.68rem;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.sheet-banner h2{margin:.35rem 0 0;font-family:var(--sans);font-size:1.25rem}.sheet-banner .rule{margin-top:.85rem;border-top:1px solid var(--line-strong);padding-top:.85rem;color:var(--muted);font-size:.86rem}.msg-block{padding:1rem 1.25rem;border-bottom:1px solid var(--line)}.msg-block:last-child{border-bottom:none}.msg-block.internal{background:#fffbeb;border-left:3px solid var(--amber)}.msg-label{font-family:var(--font-mono);font-size:.6875rem;font-weight:500;letter-spacing:.02em;margin-bottom:.375rem;display:flex;justify-content:space-between;gap:.75rem}.msg-label .who{color:var(--ink-secondary)}.msg-label .when{color:var(--muted-light)}.msg-label.customer .who{color:var(--blue)}.msg-label.ai .who{color:var(--green)}.msg-label.agent .who,.msg-label.human .who{color:var(--amber)}.msg-label.system .who,.msg-label.note .who{color:var(--violet)}.escalation-brief{margin:1rem 1.25rem 1.25rem;border:1px solid #fde68a;background:var(--amber-soft);border-radius:var(--radius);padding:1rem 1.125rem;font-family:var(--font-mono);font-size:.8125rem;line-height:1.55;white-space:pre-wrap;color:var(--ink-secondary)}.msg-body{font-family:var(--font-body);font-size:.9375rem;font-weight:400;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;color:var(--ink);height:auto;max-height:none;overflow:visible}.msg-body.quote{border-left:3px solid var(--green);padding-left:.875rem;color:var(--ink-secondary)}.msg-reactions{display:flex;flex-wrap:wrap;gap:.25rem;margin-top:.35rem}.msg-reaction-chip{display:inline-flex;align-items:center;gap:.2rem;padding:.1rem .35rem;border-radius:999px;background:#0000000f;font-size:.85rem;line-height:1.2}.wa-bubble-out .msg-reaction-chip{background:#ffffff59}.msg-reaction-count{font-size:.72rem;opacity:.8}.composer{border-top:1px solid var(--line);background:var(--surface);padding:1rem 1.25rem;display:grid;gap:.75rem;flex-shrink:0}.wa-thread-composer .wa-composer-bar{display:flex;align-items:flex-end;gap:.35rem;padding:.45rem .55rem .55rem;background:#f0f2f5;width:100%;max-width:100%;min-width:0;box-sizing:border-box}.wa-composer-icon{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;width:38px;height:38px;border-radius:8px;display:inline-grid;place-items:center;cursor:pointer;font-size:0;flex-shrink:0;color:#54656f;transition:background .15s ease,color .15s ease}.wa-composer-icon svg{display:block}.wa-composer-icon:hover:not(:disabled),.wa-composer-icon.active{background:#111b2114;color:#111b21}.wa-composer-icon:disabled{opacity:.4;cursor:not-allowed}.wa-composer-actions{padding:.25rem 0 .35rem}.composer-actions-toggle{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:var(--muted);font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;padding:.15rem 0;cursor:pointer;text-align:left;width:fit-content}.composer-actions-toggle:hover{color:var(--ink-secondary)}.composer-actions-scroll{flex-wrap:nowrap;overflow-x:auto;overflow-y:hidden;padding-bottom:.15rem;-webkit-overflow-scrolling:touch;scrollbar-width:thin}.composer-actions-scroll .btn{flex-shrink:0;font-size:.72rem;padding:.32rem .55rem}.composer-toolbar-label{font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted);margin:0}.action-row{display:flex;flex-wrap:wrap;gap:.375rem;align-items:center}.composer-row{display:grid;grid-template-columns:1fr auto;gap:.625rem;align-items:end}.composer-row-tools{grid-template-columns:auto auto 1fr auto;align-items:center}.icon-btn{width:44px;height:44px;border-radius:12px;border:1px solid var(--line-strong);background:var(--surface-muted);cursor:pointer;font-size:1.15rem;display:inline-grid;place-items:center;flex-shrink:0}.icon-btn:hover:not(:disabled){background:var(--blue-soft);border-color:var(--blue)}.icon-btn:disabled{opacity:.45;cursor:not-allowed}.icon-btn.recording{background:#fee2e2;border-color:var(--red);color:var(--red);animation:pulse-mic 1s ease infinite}.icon-btn.call-icon-btn.active{background:var(--green-soft, #dcfce7);border-color:var(--green)}@keyframes pulse-mic{50%{transform:scale(1.06)}}.voice-msg{display:grid;gap:.35rem;min-width:180px}.voice-msg-label{font-size:.75rem;font-weight:600;color:var(--muted)}.voice-audio{width:min(100%,280px);height:36px}.voice-player{display:flex;align-items:center;gap:.55rem;padding:.35rem .55rem .35rem .35rem;background:#0000000d;border-radius:999px;max-width:280px}.voice-player audio{display:none}.voice-play-btn{flex:0 0 auto;width:2rem;height:2rem;border:none;border-radius:50%;background:#111;color:#fff;font-size:.7rem;line-height:1;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;padding:0}.voice-play-btn:disabled{opacity:.45;cursor:not-allowed}.voice-play-btn:not(:disabled):hover{background:#222}.voice-player-meta{flex:1;min-width:0;display:grid;gap:.2rem}.voice-progress{height:4px;border-radius:999px;background:#0000001f;cursor:pointer;overflow:hidden}.voice-progress-fill{height:100%;background:#128c7e;border-radius:inherit;transition:width .1s linear}.voice-duration{font-size:.7rem;font-variant-numeric:tabular-nums;color:var(--muted)}.voice-player-unavailable{opacity:.7}.voice-player.is-error .voice-duration{color:#b42318}.msg-rich-body{white-space:normal;overflow-wrap:anywhere;word-break:break-word;height:auto;max-height:none;overflow:visible}.msg-rich-body .msg-line{white-space:pre-wrap;overflow-wrap:anywhere}.msg-inline-link{color:#027eb5;text-decoration:underline;overflow-wrap:anywhere;word-break:break-word}.wa-bubble-out .msg-inline-link,.customer-bubble.mine .msg-inline-link{color:#065f46}.msg-suggestion-chip{display:inline-block;margin:.15rem .25rem .15rem 0;padding:.28rem .65rem;border-radius:8px;border:1px solid rgba(0,168,132,.45);background:#00a88414;color:#0b6b54;font:inherit;font-size:.88em;font-weight:600;cursor:pointer;text-align:left;max-width:100%;overflow-wrap:anywhere}.msg-suggestion-chip:hover{background:#00a8842e}.wa-bubble-out .msg-suggestion-chip{border-color:#ffffff8c;background:#ffffff2e;color:inherit}.format-toggle-btn{font-weight:800;font-size:.78rem;letter-spacing:-.02em}.format-toggle-btn.active{color:#00a884}.composer>textarea,.composer .composer-row textarea{min-height:80px;resize:vertical;border:1px solid var(--line);border-radius:var(--radius-sm);padding:.75rem .875rem;outline:none;background:var(--surface-muted);font-size:.9375rem;color:var(--ink)}.composer>textarea:focus,.composer .composer-row textarea:focus{border-color:var(--green);background:var(--surface);box-shadow:0 0 0 3px #0478571f}.crm-card p,.crm-card li{margin:.2rem 0;font-size:.8125rem;line-height:1.45;color:var(--ink-secondary)}.crm-card ul{margin:0;padding-left:1.125rem}.crm-body{overflow:auto;padding:.85rem;display:grid;gap:.7rem;min-height:0}.crm-card{background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:.85rem .95rem;box-shadow:none}.crm-card h3{margin:0 0 .55rem;font-size:.6875rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.crm-card .big{font-family:var(--font-display);font-size:1rem;font-weight:700;color:var(--ink);letter-spacing:-.02em;margin:0 0 .15rem}.crm-mono{font-family:var(--font-mono);font-size:.78rem!important;color:var(--muted)!important;letter-spacing:.02em}.crm-empty-note{margin:0!important;color:var(--muted)!important;font-size:.8125rem!important}.crm-deal-list{list-style:none;margin:0;padding:0;display:grid;gap:.4rem}.crm-deal-list li{display:flex;align-items:baseline;justify-content:space-between;gap:.5rem;padding:.4rem .5rem;border-radius:8px;background:var(--surface-muted);border:1px solid color-mix(in srgb,var(--line) 80%,transparent);margin:0!important}.crm-deal-list strong{font-size:.8125rem;font-weight:600;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.crm-deal-list span{flex-shrink:0;font-size:.72rem;font-weight:600;color:var(--muted)}.crm-card--360{padding:.75rem .85rem .85rem}.crm-card--360 .customer-360{gap:.65rem}.crm-card--360 .c360-head h3{margin:0 0 .25rem;font-size:.6875rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.crm-card--360 .c360-head p{margin:0;font-size:.8125rem;color:var(--ink-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.crm-card--360 .c360-head .presence{display:inline-flex;margin-top:.35rem;font-size:.6875rem;font-weight:700;padding:.15rem .45rem;border-radius:6px;background:var(--surface-muted);color:var(--muted);border:1px solid var(--line)}.crm-card--360 .c360-head .presence.on{background:var(--accent-soft);color:var(--accent-ink);border-color:var(--accent-border)}.crm-card--360 .c360-card{padding:.55rem .6rem;border-radius:8px;background:var(--surface-muted);border:1px solid color-mix(in srgb,var(--line) 85%,transparent)}.crm-card--360 .c360-card>strong{display:block;font-size:.72rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);margin-bottom:.15rem}.crm-card--360 .c360-stat-grid{gap:.4rem;margin-top:.35rem}.crm-card--360 .c360-stat-grid>div{padding:.45rem .5rem;border-radius:8px;background:var(--surface);border:1px solid var(--line);min-width:0}.crm-card--360 .c360-stat-grid .hint{display:block;font-size:.65rem;margin:0 0 .15rem}.crm-card--360 .c360-stat-grid em{font-size:.95rem;font-weight:700;letter-spacing:-.02em;color:var(--ink)}.settings-grid{padding:1rem 1.25rem;display:grid;gap:.75rem;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));overflow:auto;align-content:start;max-width:1400px;margin:0 auto;width:100%}.settings-card{width:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:1rem 1.125rem;box-shadow:var(--shadow-sm);display:grid;gap:.625rem}.settings-card h2{margin:0;font-family:var(--font-display);font-size:.9375rem;font-weight:700;color:var(--ink);letter-spacing:-.02em}.settings-card p{margin:0;color:var(--muted);font-size:.8125rem;line-height:1.45}.settings-card label{display:grid;gap:.25rem;font-size:.75rem;font-weight:600;color:var(--ink-secondary)}.settings-card input,.settings-card select{padding:.45rem .65rem;border-radius:var(--radius-sm);border:1px solid var(--line);background:var(--surface-muted);color:var(--ink);font-size:.875rem}.settings-card input:focus,.settings-card select:focus{border-color:var(--green);background:var(--surface);box-shadow:0 0 0 3px #0478571f}.error{background:var(--red-soft);color:var(--red);border:1px solid #fecaca;border-radius:var(--radius-sm);padding:.75rem 1rem;font-size:.875rem;font-weight:500}.info{background:var(--green-soft);color:var(--green);border:1px solid var(--green-border);border-radius:var(--radius-sm);padding:.75rem 1rem;font-size:.875rem;font-weight:500}.hint{font-size:.8125rem;color:var(--muted);line-height:1.5}.hint code{font-family:var(--font-mono);font-size:.75rem;background:var(--surface-muted);padding:.125rem .375rem;border-radius:4px;border:1px solid var(--line)}.legend{display:grid;gap:.35rem;font-size:.8125rem;color:var(--muted)}.legend span{display:flex;gap:.45rem;align-items:center}.dot{width:8px;height:8px;border-radius:50%}.dot.customer{background:var(--blue)}.dot.ai{background:var(--green)}.dot.agent{background:var(--amber)}.dot.system{background:var(--violet)}.call-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a80;display:grid;place-items:center;z-index:40;padding:1rem}.call-card{width:min(440px,100%);background:#fff;border-radius:20px;border:1px solid var(--line);box-shadow:var(--shadow);padding:1.4rem;animation:pop .28s ease}@keyframes pop{0%{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:none}}.call-card .eyebrow{font-family:var(--mono);font-size:.68rem;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.call-card h2{margin:.35rem 0 .2rem;font-family:var(--sans);font-size:1.55rem}.call-card .sub{color:var(--muted);margin-bottom:1rem}.call-meta{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:.85rem 0;margin-bottom:1rem;font-family:var(--mono);font-size:.8rem;line-height:1.6}.call-actions{display:grid;grid-template-columns:1fr 1fr;gap:.6rem}.concept-bar.main-nav .btn:not(.primary){background:transparent;border-color:transparent;color:var(--muted)}.concept-bar.main-nav .btn:not(.primary):hover{background:var(--surface-muted);color:var(--ink)}.lang-select{display:grid;gap:.25rem;font-size:.75rem;font-weight:600;color:var(--muted);min-width:140px}.lang-select select{padding:.4375rem .625rem;border-radius:var(--radius-sm);border:1px solid var(--line);background:var(--surface-muted);font-size:.8125rem;color:var(--ink)}.meta-ai-panel{padding:1.25rem;display:grid;gap:.875rem}.meta-ai-badge{font-family:var(--font-mono);font-size:.6875rem;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--green);padding:.375rem .625rem;background:var(--green-soft);border-radius:var(--radius-sm);width:fit-content;border:1px solid var(--green-border)}.call-bar{position:fixed;bottom:1rem;left:50%;transform:translate(-50%);z-index:30;display:flex;align-items:center;gap:1rem;padding:.75rem 1.25rem;background:var(--ink);color:#fff;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);min-width:min(420px,calc(100vw - 2rem))}.call-bar .hint{color:#94a3b8}.call-bar-live{flex-direction:column;align-items:stretch;gap:0;padding:0;background:transparent;box-shadow:none;min-width:min(480px,calc(100vw - 2rem))}.live-call-panel{display:flex;flex-direction:column;gap:.75rem;padding:.85rem 1.1rem;background:linear-gradient(135deg,#0f172a,#134e4a);color:#f8fafc;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);border:1px solid rgba(45,212,191,.35)}.live-call-panel audio{display:none}.live-call-status{display:flex;align-items:center;gap:.75rem}.live-call-status strong{display:block;font-size:.95rem}.live-call-status .hint{display:block;font-size:.78rem;color:#f8fafcbf;margin-top:.15rem}.live-call-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0;background:#64748b}.live-call-dot.on{background:#2dd4bf;box-shadow:0 0 0 4px #2dd4bf40}.live-call-dot.ring{background:#fbbf24;animation:live-call-pulse 1.2s ease-in-out infinite}.live-call-dot.fail{background:#ef4444}@keyframes live-call-pulse{0%,to{opacity:1;transform:scale(1)}50%{opacity:.55;transform:scale(1.15)}}.live-call-controls{display:flex;gap:.5rem;justify-content:flex-end}.live-call-controls .btn{min-height:36px}.live-call-controls .btn.danger{background:#ef4444;color:#fff;border-color:#ef4444}.pro-ring-bar{min-width:min(480px,calc(100vw - 1.5rem));padding:.85rem 1rem;background:color-mix(in srgb,#0f172a 94%,#134e4a);border:1px solid rgba(148,163,184,.18);border-radius:var(--radius-lg);box-shadow:0 12px 32px #0f172a47,0 0 0 1px #0f172a14;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.pro-ring-panel{display:flex;align-items:center;gap:.85rem;width:100%}.pro-ring-avatar-wrap{position:relative;flex-shrink:0}.pro-ring-avatar{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:.9rem;background:linear-gradient(145deg,#14b8a6,#0f766e);color:#ecfdf5;box-shadow:0 0 0 2px #2dd4bf38}.pro-ring-pulse{position:absolute;right:-2px;bottom:-2px}.pro-ring-copy{flex:1;min-width:0}.pro-ring-copy strong{display:block;font-family:var(--font-display);font-size:.95rem;font-weight:700;letter-spacing:-.02em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pro-ring-copy .hint{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pro-call-mode-chip{display:inline-block;font-size:.625rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;padding:.12rem .4rem;border-radius:999px;background:#2dd4bf29;color:#5eead4;margin-bottom:.2rem}.pro-ring-actions{flex-shrink:0;display:flex;gap:.4rem;align-items:center}.pro-btn-answer{background:#10b981!important;color:#fff!important;border:none!important;font-weight:700}.pro-btn-decline{background:#ef4444!important;color:#fff!important;border:none!important}.pro-live-call{background:linear-gradient(160deg,#0b1220,#0f3d3a 55%,#134e4a);border:1px solid rgba(45,212,191,.4);min-width:min(440px,calc(100vw - 1.5rem));gap:.85rem}.pro-live-call.is-hold{border-color:#fbbf248c}.pro-live-call.is-fail{border-color:#f871718c}.pro-live-top{display:flex;align-items:center;gap:.85rem}.pro-live-avatar{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;font-weight:700;background:#ffffff14;border:1px solid rgba(255,255,255,.12);color:#e2e8f0;flex-shrink:0}.pro-live-meta{flex:1;min-width:0}.pro-live-meta strong{display:block;font-size:1rem}.pro-live-timer{font-variant-numeric:tabular-nums;font-size:1.15rem;font-weight:700;color:#5eead4;letter-spacing:.04em}.pro-live-quality{display:flex;align-items:center;gap:.5rem;flex-wrap:wrap}.pro-quality-pill,.pro-hold-pill{font-size:.72rem;font-weight:600;padding:.2rem .55rem;border-radius:999px;background:#94a3b833;color:#e2e8f0}.pro-quality-pill.q-excellent{background:#10b98140;color:#6ee7b7}.pro-quality-pill.q-good{background:#2dd4bf38;color:#5eead4}.pro-quality-pill.q-fair{background:#fbbf2438;color:#fcd34d}.pro-quality-pill.q-poor{background:#f8717140;color:#fca5a5}.pro-hold-pill{background:#fbbf2440;color:#fcd34d}.pro-hold-pill.muted{background:#94a3b840;color:#cbd5e1}.pro-live-controls{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.45rem}.pro-call-action{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:.2rem;padding:.55rem .35rem;border-radius:12px;border:1px solid rgba(255,255,255,.12);background:#0f172a73;color:#f8fafc;font-size:.7rem;font-weight:600;cursor:pointer}.pro-call-action:disabled{opacity:.45;cursor:not-allowed}.pro-call-action span:first-child{font-size:1.05rem;line-height:1}.pro-call-action.active{background:#f8fafc29;border-color:#f8fafc59}.pro-call-action.active.hold{background:#fbbf2433;border-color:#fbbf2473}.pro-call-action.end{background:#dc2626;border-color:#ef4444}.call-overlay .call-card.pro-incoming-card{text-align:center;padding:1.5rem 1.35rem 1.25rem;max-width:380px}.pro-incoming-avatar{width:72px;height:72px;margin:0 auto .85rem;border-radius:50%;display:grid;place-items:center;font-size:1.4rem;font-weight:700;background:linear-gradient(145deg,#14b8a6,#0f766e);color:#ecfdf5;animation:live-call-pulse 1.4s ease-in-out infinite}.pro-incoming-card .call-actions{display:flex;gap:.75rem;justify-content:center;margin-top:1.1rem}@media(max-width:560px){.pro-live-controls{grid-template-columns:repeat(2,minmax(0,1fr))}.pro-ring-panel{flex-wrap:wrap}.pro-ring-actions{width:100%;justify-content:stretch}.pro-ring-actions .btn{flex:1}}.call-ringing-panel{display:flex;align-items:center;gap:.75rem;padding:.85rem 1.1rem;background:linear-gradient(135deg,#1e293b,#334155);color:#f8fafc;border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);border:1px solid rgba(148,163,184,.35);width:100%}.call-ringing-panel strong{display:block}.call-ringing-panel .hint{display:block;font-size:.78rem;color:#f8fafcbf;margin-top:.15rem}.call-ringing-panel .live-call-controls{margin-left:auto}.call-bar-ringing{flex-direction:column;align-items:stretch;padding:0;background:transparent;box-shadow:none}.auth-shell{min-height:100%;display:grid;place-items:center;padding:1.5rem}.auth-card{width:min(440px,100%);background:#fff;border:1px solid var(--line);border-radius:18px;padding:1.4rem;box-shadow:var(--shadow);display:grid;gap:.75rem}.auth-card h1{margin:0;font-family:var(--sans)}.auth-card .sub{margin:0;color:var(--muted);font-size:.9rem}.auth-card label{display:grid;gap:.35rem;font-size:.82rem;font-weight:600;color:var(--muted)}.auth-card input,.auth-card select{padding:.7rem .8rem;border-radius:10px;border:1px solid var(--line);background:#fffcf7;color:var(--ink)}.error{background:var(--red-soft);color:var(--red);border-radius:10px;padding:.65rem .8rem;font-size:.88rem}.info{background:var(--green-soft);color:var(--green);border-radius:10px;padding:.65rem .8rem;font-size:.88rem}.auth-links{display:grid;gap:.45rem;margin-top:.35rem}.auth-links .link,button.link{border:none;background:transparent;color:var(--blue);text-align:left;padding:0;font-size:.86rem;font-weight:600;cursor:pointer}.auth-links .link:hover,button.link:hover{text-decoration:underline}.settings-grid{padding:1rem 1.25rem;display:grid;gap:.75rem;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));overflow:auto}.hint{font-size:.82rem;color:var(--muted)}.hint code{font-family:var(--mono);font-size:.75rem}.auth-layout{height:100%;min-height:100%;width:100%;overflow:auto;display:grid;grid-template-columns:minmax(280px,1.05fr) minmax(320px,.95fr)}@media(max-width:900px){.auth-layout{grid-template-columns:1fr}.auth-hero{display:none}.auth-brand-mobile{display:block!important}}.auth-loading{place-items:center;grid-template-columns:1fr;padding:2rem}.auth-hero{position:relative;padding:2.5rem;color:#f8fafc;background:linear-gradient(160deg,#0f172a,#1e293b,#047857);overflow:hidden}.auth-hero:after{content:"";position:absolute;inset:auto -20% -30% auto;width:70%;height:70%;background:radial-gradient(circle,rgba(91,141,239,.25),transparent 65%);pointer-events:none}.auth-hero-inner{position:relative;z-index:1;max-width:34rem;margin:auto 0;display:grid;gap:1.1rem}.auth-eyebrow,.auth-brand-mobile span{font-family:var(--mono);font-size:.72rem;letter-spacing:.08em;text-transform:uppercase;color:#f4faf6b8;margin:0}.auth-hero h1{margin:0;font-family:var(--sans);font-size:clamp(2rem,3.2vw,2.85rem);line-height:1.12;letter-spacing:-.03em;font-weight:600}.auth-hero-copy{margin:0;font-size:1rem;line-height:1.55;color:#f4faf6d1}.auth-pillars{list-style:none;margin:.5rem 0 0;padding:0;display:grid;gap:.75rem}.auth-pillars li{display:grid;gap:.15rem;padding:.85rem 1rem;border-radius:14px;background:#ffffff14;border:1px solid rgba(255,255,255,.12)}.auth-pillars strong{font-size:.92rem}.auth-pillars span{font-size:.84rem;color:#f4faf6b3}.auth-main{display:grid;place-items:center;padding:1.5rem;background:radial-gradient(circle at 100% 0%,rgba(15,107,76,.06),transparent 40%),var(--bg)}.auth-card-pro{width:min(460px,100%);background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);padding:1.35rem 1.35rem 1.2rem;display:grid;gap:.95rem;animation:rise .35s ease}.auth-brand-mobile{display:none}.auth-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:.35rem;padding:.3rem;border-radius:14px;background:var(--panel-2);border:1px solid var(--line)}.auth-tab{border:none;background:transparent;color:var(--muted);border-radius:10px;padding:.55rem .4rem;font-size:.82rem;font-weight:700}.auth-tab.active{background:#fff;color:var(--ink);box-shadow:0 4px 14px #1a1f1c0f}.auth-card-head h2{margin:0;font-family:var(--sans);font-size:1.55rem;letter-spacing:-.02em}.auth-card-head p{margin:.35rem 0 0;color:var(--muted);font-size:.9rem;line-height:1.45}.auth-form{display:grid;gap:.8rem}.auth-replace{display:flex;align-items:flex-start;gap:.65rem;padding:.75rem .85rem;border-radius:12px;border:1px solid #e8c9a0;background:#fff8ef;font-size:.86rem;line-height:1.4;color:var(--ink);cursor:pointer}.auth-replace input{margin-top:.2rem;flex-shrink:0}.auth-field{display:grid;gap:.35rem}.auth-field-label{font-size:.78rem;font-weight:700;color:var(--muted);letter-spacing:.02em}.auth-field-hint{font-size:.75rem;color:var(--muted)}.auth-field input,.auth-field select,.auth-field textarea{width:100%;box-sizing:border-box;padding:.75rem .85rem;border-radius:12px;border:1px solid var(--line);background:#fffcf7;color:var(--ink);outline:none;font:inherit;font-size:.875rem;font-weight:500}.auth-field textarea{min-height:5.5rem;resize:vertical}.auth-field input:focus,.auth-field select:focus,.auth-field textarea:focus{border-color:#8fb9a4;box-shadow:0 0 0 3px #0f6b4c1f}.auth-password-row{display:grid;grid-template-columns:1fr auto;gap:.4rem;align-items:center}.auth-eye{border:1px solid var(--line);background:var(--panel-2);border-radius:10px;padding:.7rem .75rem;font-size:.78rem;font-weight:700;color:var(--muted)}.auth-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:.7rem;align-items:start}.auth-password-pair .auth-field{display:grid;grid-template-rows:auto auto;align-content:start;gap:.35rem}.auth-password-pair .auth-field-label{min-height:2.4em;line-height:1.2;display:flex;align-items:flex-end}.auth-password-pair-hint{margin:-.25rem 0 0}@media(max-width:520px){.auth-grid-2{grid-template-columns:1fr}.auth-password-pair .auth-field-label{min-height:0}}.auth-row-between{display:flex;justify-content:space-between;gap:.75rem;flex-wrap:wrap}.auth-submit{width:100%;justify-content:center;padding:.75rem 1rem;border-radius:12px;font-size:.92rem}.auth-footer{display:grid;gap:.35rem;padding-top:.2rem;border-top:1px solid var(--line)}.auth-footer-note{color:var(--muted);font-size:.82rem}.auth-layout-v2 .auth-hero{position:relative;overflow:hidden;background:linear-gradient(155deg,#0f172a,#1e293b 42%,#0d9488)}.auth-hero-orb{position:absolute;border-radius:50%;filter:blur(8px);pointer-events:none;animation:floaty 9s ease-in-out infinite}.auth-hero-orb-a{width:280px;height:280px;top:-60px;right:-40px;background:#78dcb438}.auth-hero-orb-b{width:220px;height:220px;bottom:10%;left:-50px;background:#5aa0ff2e;animation-delay:-3s}@keyframes floaty{0%,to{transform:translateY(0)}50%{transform:translateY(18px)}}.auth-flow-card{display:grid;gap:.65rem;margin-top:.4rem}.auth-flow-step{display:grid;grid-template-columns:auto 1fr;gap:.75rem;align-items:start;padding:.75rem .85rem;border-radius:14px;background:#ffffff14;border:1px solid rgba(255,255,255,.12)}.auth-flow-step span{width:1.6rem;height:1.6rem;border-radius:999px;display:grid;place-items:center;font-size:.75rem;font-weight:800;background:#ffffff29}.auth-flow-step p{margin:0;display:grid;gap:.15rem;font-size:.84rem;color:#f4faf6bf}.auth-flow-step strong{color:#fff;font-size:.9rem}.auth-card-v2{width:min(480px,100%)}.signup-steps{display:grid;grid-template-columns:repeat(3,1fr);gap:.4rem}.signup-step{display:flex;align-items:center;justify-content:center;gap:.35rem;border:1px solid var(--line);background:var(--panel-2);border-radius:999px;padding:.4rem .5rem;font-size:.75rem;font-weight:700;color:var(--muted)}.signup-step em{font-style:normal;width:1.15rem;height:1.15rem;border-radius:999px;display:grid;place-items:center;background:#fff;border:1px solid var(--line);font-size:.68rem}.signup-step.active{background:var(--green-soft);border-color:#9fcbb8;color:var(--green)}.signup-step.done{color:var(--green)}.phone-hero-card{padding:.9rem 1rem;border-radius:16px;background:linear-gradient(135deg,#e4f3ec,#e8eef7);border:1px solid #c5ddcf}.phone-hero-kicker{margin:0 0 .25rem;font-family:var(--mono);font-size:.68rem;letter-spacing:.06em;text-transform:uppercase;color:var(--green)}.phone-hero-copy{margin:0;font-size:.88rem;line-height:1.45;color:var(--ink)}.phone-input{font-size:1.15rem!important;letter-spacing:.02em;font-weight:700}.mode-cards{display:grid;gap:.45rem}.mode-card{text-align:left;border:1px solid var(--line);background:#fff;border-radius:14px;padding:.7rem .85rem;display:grid;gap:.15rem}.mode-card strong{font-size:.9rem}.mode-card span{font-size:.78rem;color:var(--muted)}.mode-card.active{border-color:#7eb89a;background:var(--green-soft);box-shadow:0 0 0 3px #0f6b4c1a}.auth-nav-row{display:flex;gap:.5rem;justify-content:space-between}.auth-nav-row .btn.primary{flex:1}.identity-summary{display:grid;grid-template-columns:1fr 1fr;gap:.5rem;padding:.7rem .8rem;border-radius:12px;background:var(--panel-2);border:1px solid var(--line)}.identity-summary span{display:block;font-size:.72rem;color:var(--muted)}.identity-summary strong{font-size:.88rem}.invite-preview{padding:.85rem;border-radius:14px;border:1px solid #b7d0c3;background:#f3faf6;display:grid;gap:.45rem;animation:rise .3s ease}.invite-preview-title{margin:0;font-size:.9rem}.scope-pill{margin:0;display:inline-flex;width:fit-content;padding:.25rem .55rem;border-radius:999px;font-size:.75rem;font-weight:700;background:var(--blue-soft);color:var(--blue)}.scope-pill.all{background:var(--green-soft);color:var(--green)}.scope-list ul{list-style:none;margin:.35rem 0 0;padding:0;display:grid;gap:.35rem}.scope-list li{display:flex;justify-content:space-between;gap:.5rem;padding:.45rem .55rem;border-radius:10px;background:#fff;border:1px solid var(--line);font-size:.82rem}.scope-list li span{color:var(--muted)}.share-scope{display:grid;gap:.5rem;margin:.35rem 0 .6rem}.share-option{display:grid;grid-template-columns:auto 1fr;gap:.65rem;align-items:start;padding:.75rem .85rem;border-radius:14px;border:1px solid var(--line);background:#fff;cursor:pointer}.share-option.active{border-color:#7eb89a;background:var(--green-soft)}.share-option span{display:grid;gap:.15rem}.share-option em{font-style:normal;font-size:.78rem;color:var(--muted)}.contact-share-list{display:grid;gap:.4rem;max-height:220px;overflow:auto;padding:.35rem;border-radius:12px;background:var(--panel-2);border:1px solid var(--line)}.contact-chip{display:grid;grid-template-columns:auto 1fr;gap:.55rem;align-items:center;padding:.55rem .65rem;border-radius:12px;background:#fff;border:1px solid transparent;cursor:pointer}.contact-chip.on{border-color:#7eb89a;background:#eef8f2}.contact-chip span{display:grid;gap:.05rem}.contact-chip em{font-style:normal;font-size:.75rem;color:var(--muted)}.team-list{list-style:none;margin:0;padding:0;display:grid;gap:.55rem}.team-list li{display:grid;gap:.1rem;padding:.65rem .75rem;border-radius:12px;background:var(--panel-2);border:1px solid var(--line)}.team-list span{font-size:.8rem;color:var(--muted)}.thread-header-top{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start;flex-wrap:wrap}.lang-select{display:grid;gap:.25rem;font-size:.75rem;color:var(--muted);font-weight:700}.lang-select select{min-width:11rem;padding:.45rem .55rem;border-radius:10px;border:1px solid var(--line);background:#fff;color:var(--ink);font-weight:600}.meta-ai-panel{display:grid;gap:.75rem}.meta-ai-badge{font-family:var(--mono);font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--blue);font-weight:700}.meta-ai-tip{margin:0;padding:.75rem .85rem;border-radius:12px;background:var(--blue-soft);border:1px solid #c5d3e8;font-size:.88rem;line-height:1.45}.meta-ai-qs ul{list-style:none;margin:.4rem 0 0;padding:0;display:grid;gap:.4rem}.meta-ai-qs li{display:flex;gap:.5rem;align-items:flex-start;justify-content:space-between;padding:.55rem .65rem;border-radius:10px;background:var(--panel-2);border:1px solid var(--line);font-size:.82rem}.meta-ai-draft pre{white-space:pre-wrap;margin:.35rem 0 .5rem;padding:.65rem;border-radius:10px;background:#fff;border:1px solid var(--line);font-family:var(--ui);font-size:.88rem}.call-bar{position:fixed;left:50%;bottom:1.25rem;transform:translate(-50%);z-index:40;display:flex;align-items:center;gap:1rem;padding:.75rem 1rem;border-radius:999px;background:var(--chat-header);color:#fff;box-shadow:var(--shadow-lg);border:1px solid rgba(45,212,191,.25)}.call-bar .hint{color:#ffffffb3}.call-bar .btn{background:#fff;color:var(--chat-header)}.wa-chat-row{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:.65rem;align-items:center;padding:.55rem .75rem;border-bottom:1px solid var(--wa-panel-border);background:transparent;transition:background .12s ease;min-width:0;overflow:hidden}.wa-chat-row:hover{background:#f5f6f6}.wa-chat-row.active{background:#e7f8f2;box-shadow:inset 3px 0 0 var(--wa-green)}.wa-chat-row.unread .wa-chat-name{font-weight:700;color:#111b21}.wa-chat-row.unread .wa-chat-preview-text{font-weight:600;color:#3b4a54}.wa-chat-row.unread .wa-chat-time{color:var(--wa-green);font-weight:600}.wa-chat-avatar{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;cursor:pointer;border-radius:10px;line-height:0;flex-shrink:0}.wa-chat-avatar .contact-avatar,.wa-chat-avatar .contact-avatar-img{border-radius:10px}.wa-chat-avatar:hover{outline:2px solid var(--accent);outline-offset:2px}.wa-chat-main{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;text-align:left;cursor:pointer;min-width:0;width:100%;max-width:100%;color:inherit;display:grid;gap:.15rem;padding:0;overflow:hidden}.wa-chat-line1,.wa-chat-line2{display:flex;justify-content:space-between;align-items:center;gap:.5rem;min-width:0;width:100%}.wa-chat-line2{align-items:flex-start}.wa-chat-name{flex:1 1 auto;min-width:0;font-size:.9375rem;font-weight:600;color:#111b21;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:1.3}.wa-chat-time{flex:0 0 auto;font-size:.72rem;font-weight:400;color:#667781;white-space:nowrap;line-height:1.2}.wa-chat-row.active .wa-chat-time{color:var(--wa-green);font-weight:500}.wa-chat-preview{flex:1 1 auto;min-width:0;display:flex;align-items:center;gap:.3rem;overflow:hidden;font-size:.8125rem;color:#667781;line-height:1.3}.wa-chat-preview-text{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-chat-preview-media{display:inline-flex;align-items:center;gap:.35rem;min-width:0;max-width:100%}.wa-chat-preview-thumb{width:1.35rem;height:1.35rem;border-radius:4px;object-fit:cover;flex-shrink:0;background:#e9edef;border:1px solid rgba(0,0,0,.06)}.wa-list-ticks{flex:0 0 auto;font-size:.78rem;letter-spacing:-.1em;line-height:1;color:#8696a0}.wa-list-ticks-read{color:#53bdeb}.wa-list-ticks-delivered,.wa-list-ticks-sent{color:#8696a0}.wa-list-ticks-pending{letter-spacing:0;color:#8696a0}.wa-list-ticks-failed{letter-spacing:0;color:#ea4335;font-weight:700}.wa-chat-meta{display:inline-flex;flex-direction:column;align-items:flex-end;justify-content:flex-start;gap:.2rem;flex:0 0 auto;max-width:38%;min-width:0}.wa-live-tag{max-width:100%;text-align:right}.wa-chat-save-hint{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:var(--wa-green, #0d9488);font-size:.68rem;font-weight:700;padding:0;cursor:pointer;white-space:nowrap;line-height:1.2}.wa-chat-save-hint:hover{text-decoration:underline}.wa-unread{min-width:1.15rem;height:1.15rem;border-radius:8px;background:var(--wa-green);color:#fff;font-size:.7rem;font-weight:700;display:inline-grid;place-items:center;padding:0 .3rem;flex-shrink:0}.wa-tag{font-size:.65rem;font-weight:700;color:var(--accent-ink);background:var(--accent-soft);border:1px solid var(--accent-border);border-radius:6px;padding:.1rem .4rem}.wa-channel-badge{display:inline-block;font-size:.62rem;font-weight:700;letter-spacing:.02em;text-transform:uppercase;border-radius:4px;padding:.08rem .35rem;margin-right:.35rem;vertical-align:middle;flex-shrink:0}.wa-channel-whatsapp{color:#065f46;background:#d1fae5;border:1px solid #6ee7b7}.wa-channel-sms{color:#1e3a8a;background:#dbeafe;border:1px solid #93c5fd}.wa-channel-internal{color:#334155;background:#e2e8f0;border:1px solid #cbd5e1}.wa-chat-phone{display:none}.wa-chat-move{justify-self:end}.wa-inbox-sidebar .wa-channel-badge,.wa-inbox-sidebar .wa-chat-phone{display:none}.wa-thread-header{padding:0!important;border-bottom:none!important;background:transparent!important;flex-shrink:0}.wa-thread-bar{display:flex;align-items:center;gap:.35rem;padding:.45rem .75rem;background:linear-gradient(135deg,var(--chat-header) 0%,var(--chat-header-2) 100%);color:var(--ink);min-height:58px;border-bottom:1px solid var(--wa-panel-border)}.wa-thread-bar--light{background:var(--chat-header);color:var(--ink)}.wa-thread-identity{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:inherit;display:flex;align-items:center;gap:.65rem;min-width:0;flex:1;text-align:left;cursor:pointer;padding:.15rem .25rem;border-radius:10px}.wa-thread-identity--light:hover{background:#0000000a}.wa-thread-identity:hover{background:#ffffff0f}.wa-thread-identity-text{min-width:0}.wa-thread-identity-text h1{margin:0;font-size:1rem;font-weight:500;font-family:inherit;color:inherit;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-thread-bar--light .wa-thread-identity-text h1{color:#111b21}.wa-thread-identity-text p{margin:.05rem 0 0;font-size:.78rem;color:#667781;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wa-thread-actions{display:flex;align-items:center;gap:.2rem;flex-shrink:0}.wa-icon-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:#54656f;width:34px;height:34px;border-radius:8px;display:inline-grid;place-items:center;cursor:pointer;font-size:1rem;line-height:1;transition:background .14s ease,color .14s ease}.wa-icon-btn svg{display:block}.wa-icon-btn--dark{color:#54656f}.wa-icon-btn:hover:not(:disabled){background:#0000000f;color:#111b21}.wa-icon-btn.active{background:#00a88424;color:#008069}.wa-icon-btn--wa-call{color:#00a884}.wa-icon-btn--wa-call:hover:not(:disabled){background:#00a8841f;color:#008069}.wa-icon-btn--browser-call{color:#128c7e}.wa-icon-btn--browser-call:hover:not(:disabled){background:#128c7e1f;color:#0b6b60}.wa-icon-btn:disabled{opacity:.4;cursor:not-allowed}.wa-thread-subactions{display:flex;flex-wrap:wrap;gap:.4rem;align-items:center;padding:.35rem .75rem;background:var(--surface);border-bottom:1px solid var(--line)}.lang-select.compact{display:inline-flex;align-items:center;gap:.35rem;font-size:.75rem;margin:0;flex-shrink:0}.lang-select.compact select{font-size:.75rem;padding:.2rem .35rem;max-width:11rem}.wa-tabs-inline{margin:0 0 0 auto;padding:.15rem;flex:1 1 auto;min-width:0;justify-content:flex-end}.wa-tabs-inline .tab{padding:.35rem .65rem;font-size:.75rem}.wa-composer{display:flex;align-items:flex-end;gap:.4rem;padding:0;background:transparent;border-top:none;width:100%;max-width:100%;min-width:0;box-sizing:border-box}.wa-composer-field{flex:1 1 0;min-width:0;max-width:100%;overflow:hidden;background:#fff;border:1px solid #e9edef;border-radius:24px;padding:4px 10px 4px 4px;min-height:44px;display:flex;align-items:flex-end;gap:0;box-shadow:0 1px 1px #0b141a0f;box-sizing:border-box}.wa-composer-field:focus-within{border-color:#cbd5e1}.wa-composer-field .wa-composer-icon{width:36px;height:36px;margin:0;flex:0 0 auto;align-self:flex-end}.wa-composer-field textarea,.wa-composer-field input[type=text],.wa-composer-field input:not([type]){flex:1 1 0%;min-width:0;max-width:100%;width:0;box-sizing:border-box;border:0!important;background:transparent!important;outline:none!important;resize:none!important;min-height:36px!important;max-height:120px!important;height:36px;padding:8px 6px!important;margin:0!important;font:inherit;font-size:.9375rem;box-shadow:none!important;color:#111b21;line-height:20px!important;overflow-x:hidden!important;overflow-y:hidden!important;white-space:pre-wrap!important;overflow-wrap:anywhere!important;word-break:break-word!important;-webkit-appearance:none!important;-moz-appearance:none!important;appearance:none!important;scrollbar-width:none}.wa-composer-field textarea::-webkit-scrollbar{width:0;height:0;display:none}.wa-composer-field textarea.is-scrollable{overflow-y:auto!important;scrollbar-width:thin}.wa-composer-field textarea.is-scrollable::-webkit-scrollbar{width:4px;display:block}.wa-composer-field textarea::placeholder,.wa-composer-field input::placeholder{color:#8696a0;line-height:20px;position:relative;top:0}.wa-thread-composer .wa-send-fab,.wa-thread-composer .wa-mic-fab,.wa-composer .wa-send-fab,.wa-composer .wa-mic-fab{border-radius:999px}.wa-send-fab,.wa-mic-fab{width:44px;height:44px;border-radius:999px;border:0;background:#00a884;color:#fff;font-size:0;cursor:pointer;display:inline-grid;place-items:center;flex-shrink:0;box-shadow:none}.wa-send-fab svg,.wa-mic-fab svg{display:block}.wa-send-fab:hover:not(:disabled),.wa-mic-fab:hover:not(:disabled){background:#008f72}.wa-send-fab:disabled,.wa-mic-fab:disabled{opacity:.45;cursor:not-allowed}.wa-mic-fab.recording{background:#e11d48;animation:pulse-mic 1s ease infinite}.contact-profile-hero{background:radial-gradient(ellipse 90% 80% at 100% -10%,rgba(37,211,102,.28),transparent 55%),linear-gradient(145deg,#075e54,#128c7e 48%,#25d366 130%)!important;color:#fff}.contact-profile-hero h2,.contact-profile-hero p,.contact-profile-hero .presence{color:#f8fafceb!important;opacity:1!important}.contact-profile-hero .presence.on{color:#d1fae5!important}.contact-profile-phone{font-family:var(--font-mono, monospace);letter-spacing:.03em}.contact-profile-close{color:#fff!important}.contact-profile-quick{display:grid;grid-template-columns:repeat(auto-fit,minmax(3.6rem,1fr));gap:.4rem;margin-top:.1rem}.contact-quick-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid rgba(45,212,191,.28);background:#ffffff1f;color:#fff;border-radius:12px;padding:.4rem .2rem;display:grid;gap:.15rem;place-items:center;cursor:pointer;font-family:var(--font-body);font-size:.68rem;font-weight:600;min-height:48px;transition:background .15s,transform .12s,box-shadow .15s,border-color .15s}.contact-quick-btn span{font-size:1.05rem}.contact-quick-btn:hover:not(:disabled){background:#2dd4bf52;border-color:#5eead48c;transform:translateY(-2px);box-shadow:0 8px 16px #00000038}.contact-quick-btn.danger{background:#dc26267a;border-color:#fca5a580}.customer-wa-bar{border-radius:0;background:#fff}.customer-wa-bar .wa-thread-identity:hover{background:#0000000a}.customer-wa-bar .wa-thread-identity{min-width:0;flex:1 1 auto;overflow:hidden}.customer-wa-bar .wa-thread-identity-text h1{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:1rem;font-weight:600;letter-spacing:-.01em}.customer-wa-bar .wa-thread-actions{flex-shrink:0;gap:.05rem}.customer-wa-bar .wa-icon-btn.customer-call-btn{color:#54656f}.customer-wa-bar .customer-avatar-btn{width:44px;height:44px;padding:0;border-radius:999px;overflow:hidden}.customer-wa-bar .customer-avatar-btn:hover:not(:disabled){background:transparent;opacity:.92}.customer-composer-call{flex-shrink:0}.wa-customer-shell .customer-messages-pane{width:100%;max-width:100%;box-sizing:border-box;overflow-x:hidden;overflow-y:auto;background-color:#efeae2;background-image:radial-gradient(ellipse at top left,rgba(13,148,136,.06),transparent 42%),url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23d4cdc4' fill-opacity='0.28'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E")}.wa-customer-shell .customer-messages-pane.conversation-scroll--chat{padding:0}.wa-customer-shell .customer-messages-sheet{gap:.2rem;row-gap:.2rem;padding:.75rem clamp(.75rem,3vw,1.25rem) 1rem;min-height:100%;display:grid;grid-template-columns:minmax(0,1fr);align-content:end;justify-items:stretch;box-sizing:border-box;width:100%}.wa-customer-shell .customer-messages-sheet .wa-msg-row{max-width:min(65%,28rem)}.wa-customer-shell .customer-messages-sheet .wa-msg-row-in{justify-self:start;margin-right:auto}.wa-customer-shell .customer-messages-sheet .wa-msg-row-out{justify-self:end;margin-left:auto}.wa-customer-shell .customer-bubble{box-sizing:border-box;width:fit-content;max-width:100%;padding:.4rem .65rem .3rem;border:none;box-shadow:0 1px .5px #0b141a21;overflow-wrap:anywhere;word-break:break-word}.wa-customer-shell .customer-bubble .wa-bubble-sender,.wa-customer-shell .customer-bubble .bubble-meta{color:#667781;font-size:.72rem;font-weight:650;margin-bottom:.12rem}.wa-customer-shell .customer-bubble.mine .wa-bubble-sender,.wa-customer-shell .customer-bubble.mine .bubble-meta{color:#027a48}.wa-customer-shell .customer-bubble .wa-bubble-meta time,.wa-customer-shell .customer-bubble time{color:#667781;font-size:.68rem;margin-top:0;opacity:.9}@media(max-width:640px){.customer-wa-bar .wa-thread-identity-text p{max-width:11rem}.wa-customer-shell .customer-messages-sheet{padding:.65rem .7rem .9rem}.wa-customer-shell .customer-messages-sheet .wa-msg-row{max-width:min(85%,22rem)}.customer-wa-composer .wa-composer-field{min-width:0;flex:1 1 auto}}.customer-profile-overlay{z-index:1500}.customer-profile-sheet{width:min(420px,calc(100vw - 1.5rem))}.customer-profile-sheet .contact-profile-wa-badge{width:auto;min-width:2rem;padding:0 .45rem;border-radius:8px}.customer-profile-sheet .contact-profile-wa-mark{font-size:.62rem}.customer-profile-sheet .contact-quick-btn svg{display:block;opacity:.95}.customer-profile-sheet .chat-settings-field input{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.55rem .7rem;font:inherit;background:#fff;color:var(--ink)}.customer-profile-sheet .chat-settings-field input:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a88424}.customer-profile-phone-meta{margin:.15rem 0 0;font-size:.78rem;color:var(--muted);font-family:var(--font-mono, ui-monospace, monospace);letter-spacing:.02em}.customer-profile-sheet .chat-settings-section{background:#f8fafc}.customer-profile-sheet .contact-profile-body{padding:.75rem .85rem .9rem}.customer-wa-composer{background:#f0f2f5;border-top:1px solid #e9edef;margin:0;padding:.5rem .75rem calc(.65rem + env(safe-area-inset-bottom,0px));gap:.3rem;align-items:flex-end;flex:0 0 auto;width:100%;max-width:100%;box-sizing:border-box;overflow:hidden}.customer-wa-composer .wa-composer-field{border-radius:24px;min-height:44px;padding:4px 10px 4px 4px;border-color:transparent;box-shadow:0 1px 1px #0b141a0f}.customer-wa-composer .wa-composer-icon{width:36px;height:36px;color:#54656f}.wa-customer-shell .customer-bubble.mine,.wa-customer-shell .customer-bubble.wa-bubble-out{background:#d9fdd3;border:none;border-radius:7.5px 0 7.5px 7.5px;align-self:auto}.wa-customer-shell .customer-bubble.theirs,.wa-customer-shell .customer-bubble.wa-bubble-in{background:#fff;border:none;border-radius:0 7.5px 7.5px;align-self:auto}.wa-customer-shell .customer-call-event{align-self:center;max-width:min(88%,22rem);width:fit-content;margin-block:.25rem;box-sizing:border-box}.wa-customer-shell .wa-send-fab,.wa-customer-shell .wa-mic-fab{width:44px;height:44px;border-radius:999px}.wa-customer-shell .customer-hint-bar,.wa-customer-shell .customer-assist-strip{margin:0;padding:.55rem .85rem .65rem;font-size:.8rem;line-height:1.35;color:#1e40af;background:linear-gradient(180deg,#eff6ff,#ebf5ff);border-bottom:1px solid #dbeafe;text-align:center}.wa-customer-shell .customer-assist-status{margin:0;font-size:.78rem;font-weight:600;color:#1d4ed8;letter-spacing:.01em}.wa-customer-shell .customer-assist-strip--chips .customer-assist-status{margin-bottom:.45rem}.wa-customer-shell .customer-quick-replies{display:flex;flex-wrap:wrap;justify-content:center;gap:.4rem}.wa-customer-shell .customer-quick-chip{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid #93c5fd;background:#fff;color:#1d4ed8;font:inherit;font-size:.78rem;font-weight:600;line-height:1.2;padding:.4rem .75rem;border-radius:999px;cursor:pointer;box-shadow:0 1px 2px #2563eb14;transition:background .15s ease,border-color .15s ease,transform .12s ease;-webkit-tap-highlight-color:transparent}.wa-customer-shell .customer-quick-chip:hover:not(:disabled){background:#dbeafe;border-color:#60a5fa}.wa-customer-shell .customer-quick-chip:active:not(:disabled){transform:scale(.97)}.wa-customer-shell .customer-quick-chip:disabled{opacity:.55;cursor:default}.wa-customer-shell .customer-install-banner{background:#e7f8f2;border-bottom-color:#b7ebd8;color:#0f5132}.wa-customer-shell .customer-empty{background:#ffffffd1;border:1px solid rgba(0,0,0,.06);border-radius:14px;padding:1.1rem 1.15rem;color:#54656f;box-shadow:0 1px 2px #0b141a0f;text-align:center}.wa-customer-shell .customer-empty-title{margin:0 0 .35rem;font-size:1rem;font-weight:700;color:#111b21}.wa-customer-shell .customer-empty-copy{margin:0 0 .85rem;font-size:.88rem;line-height:1.45}.wa-customer-shell .customer-quick-replies--empty{margin-top:.15rem}.wa-customer-shell .customer-quick-actions{display:flex;flex-wrap:nowrap;gap:.35rem;padding:.45rem .65rem;overflow-x:auto;border-bottom:1px solid rgba(0,0,0,.06);background:#f0f2f5;-webkit-overflow-scrolling:touch;scrollbar-width:none}.wa-customer-shell .customer-quick-actions::-webkit-scrollbar{display:none}.wa-customer-shell .customer-quick-action{-webkit-appearance:none;-moz-appearance:none;appearance:none;flex:0 0 auto;display:inline-flex;align-items:center;gap:.35rem;border:1px solid rgba(0,0,0,.08);background:#fff;color:#111b21;font:inherit;font-size:.78rem;font-weight:650;padding:.4rem .7rem;border-radius:999px;cursor:pointer;white-space:nowrap;-webkit-tap-highlight-color:transparent}.wa-customer-shell .customer-quick-action:hover:not(:disabled){background:#e9edef}.wa-customer-shell .customer-quick-action.is-on{border-color:#25d366;background:#e7f8ef;color:#0b6b3a}.wa-customer-shell .customer-quick-action:disabled{opacity:.5;cursor:default}.wa-customer-shell .customer-bulk-bar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.5rem .75rem;padding:.55rem .75rem;border-bottom:1px solid rgba(37,99,235,.18);background:#eff6ff}.wa-customer-shell .customer-bulk-count{font-size:.82rem;font-weight:650;color:#1e40af}.wa-customer-shell .customer-bulk-actions{display:flex;flex-wrap:wrap;gap:.35rem}.wa-customer-shell .customer-msg-selectable{cursor:pointer;gap:.45rem}.wa-customer-shell .customer-msg-check{flex:0 0 auto;width:1.05rem;height:1.05rem;accent-color:#25d366;align-self:center;margin:0 .15rem}.wa-customer-shell .wa-msg-row-out.customer-msg-selectable{flex-direction:row-reverse}.wa-customer-shell .customer-msg-selected .customer-bubble{outline:2px solid #25d366;outline-offset:2px}.wa-customer-shell .customer-drawer-dl{margin:0 0 .75rem;display:grid;gap:.55rem}.wa-customer-shell .customer-drawer-dl div{display:grid;gap:.12rem}.wa-customer-shell .customer-drawer-dl dt{font-size:.68rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:#667781}.wa-customer-shell .customer-drawer-dl dd{margin:0;font-size:.9rem;font-weight:600;color:#111b21;overflow-wrap:anywhere}.wa-customer-shell .customer-drawer-biz-actions{margin-top:.25rem}.wa-customer-shell .customer-call-event{justify-self:center;align-self:center;max-width:min(90%,22rem);margin-inline:auto}.conversation-sheet{background:radial-gradient(ellipse at top right,rgba(13,148,136,.06),transparent 40%),var(--surface-muted)}.wa-thread-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:2rem;background:var(--chat-header);border-left:1px solid var(--wa-panel-border)}.wa-empty-brand{font-size:4rem;opacity:.35;margin-bottom:1rem}.wa-thread-empty h3{margin:0 0 .5rem;font-weight:400;color:#41525d}.wa-thread-empty p{margin:0;max-width:28rem;color:#667781;font-size:.875rem}.contact-profile-agent-tools{display:grid;gap:.4rem;padding:0;border-bottom:none}.thread-rail{background:var(--chat-canvas)}.wa-kanban-head{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.65rem .85rem;border-bottom:1px solid var(--wa-panel-border);background:var(--wa-inbox-bg);margin:-.75rem -.75rem .75rem}@media(max-width:900px){.wa-thread-subactions .lang-select span{display:none}.wa-tabs-inline{margin-left:0;width:100%;justify-content:flex-start;overflow-x:auto;flex-wrap:nowrap}.wa-tabs-inline .tab{flex-shrink:0}}.app-select{position:relative;display:inline-flex;min-width:0;vertical-align:middle}.app-select-trigger{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:100%;min-width:0;display:inline-flex;align-items:center;gap:.45rem;min-height:36px;padding:.35rem .55rem .35rem .7rem;border:1px solid var(--line-strong);border-radius:9px;background:var(--surface);color:var(--ink);font-family:var(--font-body);font-size:.8125rem;font-weight:500;line-height:1.3;cursor:pointer;text-align:left;transition:border-color .14s ease,background .14s ease,box-shadow .14s ease}.app-select--sm .app-select-trigger{min-height:32px;padding:.25rem .45rem .25rem .55rem;font-size:.78rem;border-radius:8px}.app-select-trigger:hover:not(:disabled){background:var(--surface-muted);border-color:color-mix(in srgb,var(--line-strong) 70%,var(--accent))}.app-select.is-open .app-select-trigger,.app-select-trigger:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft);background:var(--surface)}.app-select.is-disabled .app-select-trigger,.app-select-trigger:disabled{opacity:.55;cursor:not-allowed;background:var(--surface-muted)}.app-select-value{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.app-select-value.is-placeholder{color:var(--muted);font-weight:400}.app-select-chevron{flex:0 0 auto;display:inline-grid;place-items:center;color:#667781;transition:transform .16s ease}.app-select.is-open .app-select-chevron{transform:rotate(180deg);color:var(--accent)}.app-select-panel{position:fixed;z-index:1700;margin:0;padding:.35rem;list-style:none;border:1px solid var(--line);border-radius:11px;background:var(--surface);box-shadow:0 10px 28px #0f172a1f,0 2px 6px #0f172a0f;overflow-x:hidden;overflow-y:auto;-webkit-overflow-scrolling:touch;animation:app-select-in .14s ease}.app-select-panel--searchable{display:flex;flex-direction:column;overflow:hidden;padding:.35rem .35rem .4rem}.app-select-search{display:flex;align-items:center;gap:.4rem;flex:0 0 auto;margin:0 0 .3rem;padding:.35rem .55rem;border:1px solid var(--line);border-radius:8px;background:var(--surface-muted, #f6f7f8);color:#667781}.app-select-search input{flex:1 1 auto;min-width:0;border:0;background:transparent;color:var(--ink);font:inherit;font-size:.8rem;outline:none}.app-select-search input::placeholder{color:var(--muted)}.app-select-options{margin:0;padding:0;list-style:none;min-height:0;overflow-x:hidden;overflow-y:auto;-webkit-overflow-scrolling:touch}.app-select-panel--searchable .app-select-options{flex:1 1 auto}.app-select-empty{padding:.7rem .65rem;color:var(--muted);font-size:.78rem}@keyframes app-select-in{0%{opacity:0;transform:translateY(-3px)}to{opacity:1;transform:translateY(0)}}.app-select-panel--top{animation-name:app-select-in-up}@keyframes app-select-in-up{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:translateY(0)}}.app-select-option{display:flex;align-items:center;gap:.5rem;min-height:38px;padding:.45rem .65rem;border-radius:7px;color:var(--ink);font-family:var(--font-body);font-size:.8125rem;font-weight:400;line-height:1.3;cursor:pointer;-webkit-user-select:none;user-select:none}.app-select-option-label{flex:1 1 auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.app-select-check{flex:0 0 auto;display:inline-grid;place-items:center;color:var(--wa-green, var(--accent))}.app-select-option.is-active{background:var(--surface-muted)}.app-select-option.is-selected{background:color-mix(in srgb,var(--accent-soft) 80%,var(--surface));font-weight:500}.app-select-option.is-selected.is-active{background:var(--accent-soft)}.app-select-option.is-disabled{opacity:.45;cursor:not-allowed}select:not([multiple]){-moz-appearance:none;appearance:none;-webkit-appearance:none;background-color:var(--surface);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%23667781' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6.5 9.5L12 15l5.5-5.5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right .55rem center;background-size:14px;border:1px solid var(--line-strong);border-radius:9px;min-height:36px;padding:.35rem 2rem .35rem .7rem;color:var(--ink);font-size:.8125rem;font-weight:500;line-height:1.3;cursor:pointer;transition:border-color .14s ease,box-shadow .14s ease,background .14s ease}select:not([multiple]):hover:not(:disabled){background-color:var(--surface-muted)}select:not([multiple]):focus,select:not([multiple]):focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}select:not([multiple]):disabled{opacity:.55;cursor:not-allowed;background-color:var(--surface-muted)}.wa-queue-mini .app-select,.chat-find-side .app-select,.lang-select .app-select,.chat-settings-field .app-select,.profile-page .app-select,.settings-inline-field .app-select,.auth-field .app-select,.add-contact-panel .app-select,.form-grid .app-select,.gsig-field .app-select,.baileys-pair-form .app-select,.modal-card label>.app-select{width:100%;max-width:100%}.lang-select.compact .app-select{min-width:7.5rem;max-width:12rem}.chat-find-side .app-select{min-width:8.5rem;max-width:12rem}.wa-queue-mini .app-select{min-width:7rem}.app-select.btn{width:auto;min-width:10rem}.app-select.btn .app-select-trigger{border-radius:9px;min-height:36px}.media-file-chip{display:flex;align-items:center;gap:.75rem;min-width:220px;max-width:320px}.media-file-chip--preview{flex-direction:column;align-items:stretch;min-width:160px;max-width:min(100%,280px);gap:.45rem}.media-file-chip-preview{display:block;width:100%;max-height:280px;object-fit:contain;border-radius:.5rem;background:#0000000a}.media-file-chip-actions{display:flex;align-items:center;gap:.5rem}.media-file-chip-copy{display:flex;flex-direction:column;gap:.1rem;min-width:0}.media-file-chip-copy strong,.media-file-chip-copy span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.media-file-chip-status{font-size:.75rem;color:var(--ink-secondary)}.media-file-chip button{flex:none}.wa-shared-contact{display:flex;flex-direction:column;gap:.55rem;min-width:min(100%,16rem)}.wa-shared-contact-card{display:grid;grid-template-columns:auto 1fr;grid-template-areas:"avatar copy" "actions actions";gap:.45rem .65rem;padding:.55rem .65rem;border-radius:.65rem;background:color-mix(in srgb,Canvas 88%,CanvasText 12%);border:1px solid color-mix(in srgb,CanvasText 12%,transparent)}.wa-shared-contact-avatar{grid-area:avatar;width:2.25rem;height:2.25rem;border-radius:999px;display:grid;place-items:center;font-weight:700;background:color-mix(in srgb,#25d366 35%,Canvas);color:CanvasText}.wa-shared-contact-copy{grid-area:copy;display:flex;flex-direction:column;gap:.1rem;min-width:0}.wa-shared-contact-name{font-size:.95rem;line-height:1.25}.wa-shared-contact-phone{font-size:.82rem;opacity:.85;word-break:break-all}.wa-shared-contact-phone.muted{opacity:.6;font-style:italic}.wa-shared-contact-phones{margin:.2rem 0 0;padding-left:1rem;font-size:.8rem;opacity:.85}.wa-shared-contact-actions{grid-area:actions;display:flex;flex-wrap:wrap;gap:.35rem}.wa-shared-contact-actions .btn,.wa-shared-contact-actions a.btn{text-decoration:none}.wa-shared-contact-note{margin:0;font-size:.78rem;opacity:.85}.wa-bubble-out .wa-shared-contact-card{background:color-mix(in srgb,#005c4b 70%,Canvas 30%);border-color:color-mix(in srgb,Canvas 25%,transparent)}.app-sidebar{display:flex;flex-direction:column;min-height:0;min-width:0;width:100%;overflow:hidden;border-right:1px solid var(--line);background:var(--surface);box-shadow:none;transition:background .2s ease}.app-sidebar-collapsed{background:#f0f2f5;border-right:1px solid var(--line)}.app-sidebar-collapsed .sidebar-brand{justify-content:center;padding-inline:.35rem}.app-sidebar-expanded .sidebar-brand{justify-content:flex-start;padding-inline:.875rem 2.35rem}.sidebar-logo--mini{width:2.15rem;height:2.15rem;display:block;border-radius:12px;flex-shrink:0;object-fit:cover;background:transparent}.sidebar-brand-lockup{display:flex;align-items:center;gap:.55rem;min-width:0;flex:1 1 auto}button.sidebar-brand-home,button.sidebar-brand-mini-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;margin:0;cursor:pointer;text-align:left;color:inherit;font:inherit}button.sidebar-brand-home:hover .sidebar-brand-text strong,button.sidebar-brand-mini-btn:hover{color:var(--wa-green-dark, #075e54)}button.sidebar-brand-mini-btn{display:grid;place-items:center;border-radius:10px}button.sidebar-brand-mini-btn:hover{background:color-mix(in srgb,var(--wa-green, #25d366) 10%,transparent)}.sidebar-brand-mark{width:1.75rem;height:1.75rem;border-radius:9px;flex-shrink:0;object-fit:cover;display:block}.sidebar-rail-toggle--top{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;padding:0;cursor:pointer;color:#54656f;display:grid;place-items:center;flex-shrink:0;position:absolute;right:.55rem;bottom:0;transform:translateY(50%);z-index:3}.app-sidebar-collapsed .sidebar-rail-toggle--top{right:.2rem;transform:translateY(50%)}.sidebar-rail-toggle-arrow{width:1.7rem;height:1.7rem;border-radius:999px;border:1px solid var(--line);background:#fff;display:grid;place-items:center;font-size:1.05rem;font-weight:700;line-height:1;color:#54656f;box-shadow:0 1px 2px #0b141a0f;transition:background .15s ease,color .15s ease,border-color .15s ease,transform .15s ease}.sidebar-rail-toggle--top:hover .sidebar-rail-toggle-arrow{background:#00a884;border-color:#00a884;color:#fff;transform:scale(1.06)}.app-sidebar-collapsed .sidebar-nav{padding:1rem .35rem .4rem;gap:.2rem}.app-sidebar-collapsed .sidebar-foot{padding:.4rem .35rem;gap:.2rem}.app-sidebar-collapsed .sidebar-link{justify-content:center;padding:.7rem .35rem;border-radius:12px;position:relative}.app-sidebar-collapsed .sidebar-link.active{background:#fff;color:#00a884;box-shadow:0 1px 3px #0b141a14}.app-sidebar-collapsed .sidebar-icon{font-size:1.25rem;width:auto}.app-sidebar-collapsed .sidebar-badge{position:absolute;top:.25rem;right:.2rem;margin:0;min-width:1rem;height:1rem;font-size:.6rem;padding:0 .25rem}.app-sidebar-collapsed .sidebar-divider{margin:.25rem .35rem .4rem;background:var(--line)}.sidebar-brand{position:relative;display:flex;align-items:center;gap:.55rem;height:var(--app-chrome-height);min-height:var(--app-chrome-height);max-height:var(--app-chrome-height);box-sizing:border-box;padding-block:0;border-bottom:1px solid var(--line);flex-shrink:0;background:inherit}.sidebar-logo{width:2.25rem;height:2.25rem;display:grid;place-items:center;border-radius:50%;background:var(--green-soft);color:var(--green);font-size:1.125rem;font-weight:800}img.sidebar-logo{display:block;padding:0;background:transparent;border-radius:12px;object-fit:cover;color:transparent}.sidebar-brand-text{display:grid;gap:.05rem;min-width:0}.sidebar-brand-text strong{font-size:.8125rem;font-weight:800;letter-spacing:-.02em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sidebar-brand-text span{font-size:.625rem;color:var(--muted);text-transform:uppercase;letter-spacing:.08em;font-weight:600}.sidebar-nav{flex:1;overflow:auto;padding:.85rem .5rem .5rem;display:grid;gap:.15rem;align-content:start}.sidebar-foot{padding:.5rem}.sidebar-divider{height:1px;background:var(--line);margin:.35rem .5rem .5rem}.sidebar-link{display:flex;align-items:center;gap:.55rem;width:100%;padding:.5rem .65rem;border:none;border-radius:10px;background:transparent;color:var(--ink-secondary);font-size:.8125rem;font-weight:600;text-align:left;cursor:pointer;position:relative}.sidebar-link:hover{background:var(--surface-muted)}.sidebar-link.active{background:var(--green-soft);color:var(--green)}.sidebar-icon{width:1.25rem;text-align:center;flex-shrink:0}.sidebar-label{flex:1}.sidebar-badge{position:static;margin-left:auto}.skill-toggles{display:flex;flex-wrap:wrap;gap:.35rem}.skills-roster li{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem}.page-head{display:flex;justify-content:space-between;align-items:flex-start;gap:.75rem;flex-wrap:wrap;margin-bottom:1rem}.page-head h2{margin:0;font-size:1.25rem;font-weight:800;letter-spacing:-.02em}.settings-layout{display:grid;grid-template-columns:140px minmax(0,1fr);gap:.75rem;align-items:start;width:100%;min-width:0}.settings-tabs{display:grid;gap:.2rem;position:sticky;top:0}.settings-tabs button{text-align:left;padding:.45rem .65rem;border:none;border-radius:8px;background:transparent;color:var(--muted);font-size:.75rem;font-weight:700;cursor:pointer}.settings-tabs button.active{background:var(--green-soft);color:var(--green)}.settings-panel{padding:.75rem .875rem;border-radius:var(--radius);border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow-sm);display:grid;gap:.5rem}.settings-panel h3{margin:0;font-size:.8125rem;font-weight:700;color:var(--ink)}.settings-panels-stack{display:grid;gap:.75rem}.settings-pro .settings-panel{gap:.65rem;padding:.9rem 1rem;border-radius:14px}.settings-pro .settings-panel h3{font-family:var(--font-display);font-size:.9rem;letter-spacing:-.02em}.settings-status-strip{display:grid!important;grid-template-columns:repeat(auto-fit,minmax(8.5rem,1fr));gap:.55rem!important;align-items:stretch;background:linear-gradient(180deg,#fff,#f8fafc)}.settings-status-item{display:grid;gap:.2rem;min-width:0;padding:.45rem .55rem;border-radius:10px;background:var(--surface-muted);border:1px solid var(--line)}.settings-status-label{font-size:.65rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.settings-status-item strong,.settings-status-item .chip{justify-self:start}.settings-kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(11rem,1fr));gap:.45rem}.settings-kv>div{display:grid;gap:.15rem;padding:.45rem .55rem;border-radius:10px;background:var(--surface-muted);border:1px solid var(--line);min-width:0}.settings-kv span{font-size:.65rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}.credential-source-note{display:block;margin:.15rem 0 .35rem;font-size:.7rem;font-weight:500;letter-spacing:0;text-transform:none;color:var(--muted)}.settings-kv code,.settings-kv strong{font-size:.78rem;font-weight:600;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.settings-url-block{display:grid;gap:.45rem;padding:.55rem;border-radius:12px;border:1px solid var(--line);background:var(--surface-muted)}.settings-voice-saved{display:grid;gap:.55rem;margin:.65rem 0 .35rem;padding:.75rem .85rem;border-radius:12px;border:1px solid rgba(0,168,132,.28);background:#00a8841a;color:var(--ink)}.settings-voice-saved strong{font-size:.92rem;color:#008069}.settings-voice-saved>p{margin:0;font-size:.82rem;line-height:1.4;color:var(--ink-secondary, #54656f)}.settings-voice-saved .settings-url-block{background:#ffffffb8}.settings-inline-banner{margin:.55rem 0 .25rem}.settings-url-row{display:grid;grid-template-columns:7.5rem minmax(0,1fr) auto;gap:.4rem;align-items:center}.settings-url-row>span{font-size:.7rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.settings-url-row code{font-size:.72rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:.35rem .5rem}.settings-meta-line{margin:0;font-size:.75rem;color:var(--muted)}.settings-details{border:1px solid var(--line);border-radius:12px;background:var(--surface);overflow:hidden}.settings-details>summary{cursor:pointer;list-style:none;padding:.65rem .8rem;font-family:var(--font-display);font-size:.78rem;font-weight:600;color:var(--ink-secondary);background:var(--surface-muted);-webkit-user-select:none;user-select:none}.settings-details>summary::-webkit-details-marker{display:none}.settings-details>summary:after{content:"▸";float:right;color:var(--muted)}.settings-details[open]>summary:after{content:"▾"}.settings-details-body{display:grid;gap:.55rem;padding:.7rem .8rem .85rem;border-top:1px solid var(--line)}.settings-check-list{list-style:none;margin:0;padding:0;display:grid;gap:.35rem}.settings-check-list li{display:grid;grid-template-columns:1rem minmax(0,1fr);gap:.45rem;align-items:start;font-size:.78rem;color:var(--ink-secondary)}.settings-check-list li.done{color:var(--accent-ink)}.settings-check-list li.pending{color:var(--amber)}.settings-check-list.tips li{grid-template-columns:minmax(0,1fr);color:var(--muted)}.settings-advanced-row{display:flex;flex-wrap:wrap;gap:.45rem;align-items:end}.settings-advanced-row label{flex:1 1 12rem;display:grid;gap:.25rem;font-size:.7rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.settings-advanced-row input{font-size:.8125rem;font-weight:500;text-transform:none;letter-spacing:normal;padding:.4rem .55rem;border-radius:8px;border:1px solid var(--line);background:var(--surface-muted)}.settings-inline-toggle{margin:0!important}.settings-save-row{padding-top:.15rem}@media(max-width:640px){.settings-url-row{grid-template-columns:1fr}}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:.5rem}.form-grid.compact{display:grid;grid-template-columns:repeat(auto-fill,minmax(160px,1fr));gap:.5rem}.form-grid.compact label{display:grid;gap:.2rem;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.form-grid.compact input:not([type=checkbox]):not([type=radio]):not([type=file]),.form-grid.compact select,.form-grid.compact textarea{width:100%;box-sizing:border-box;padding:.45rem .6rem;font-size:.8125rem;border-radius:9px;border:1px solid var(--line);background:var(--surface);color:var(--ink);text-transform:none;letter-spacing:normal;font-weight:500}.form-grid.compact textarea{min-height:4.5rem;resize:vertical}.form-grid.compact input:not([type=checkbox]):not([type=radio]):not([type=file]):focus,.form-grid.compact select:focus,.form-grid.compact textarea:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.settings-panel>label:not(.check-inline),.settings-panel .form-grid label:not(.check-inline){display:grid;gap:.3rem}.settings-panel>label>input:not([type=checkbox]):not([type=radio]):not([type=file]),.settings-panel>label>textarea,.settings-panel .form-grid input:not([type=checkbox]):not([type=radio]):not([type=file]),.settings-panel .form-grid textarea{width:100%;box-sizing:border-box;min-height:38px;padding:.5rem .7rem;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:.875rem;font-weight:500;text-transform:none;letter-spacing:normal}.settings-panel>label>textarea,.settings-panel .form-grid textarea{min-height:5rem;resize:vertical}.settings-panel>label>input:not([type=checkbox]):not([type=radio]):not([type=file]):focus,.settings-panel>label>textarea:focus,.settings-panel .form-grid input:not([type=checkbox]):not([type=radio]):not([type=file]):focus,.settings-panel .form-grid textarea:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.check-inline{display:flex!important;flex-direction:row!important;align-items:center;gap:.45rem!important;font-size:.8125rem!important;text-transform:none!important}.chip.mini{font-size:.625rem;padding:.2rem .45rem}.banner{margin-bottom:.75rem;padding:.5rem .75rem;font-size:.8125rem}.info.compact{padding:.45rem .65rem;font-size:.8125rem}.test-btn-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(120px,1fr));gap:.4rem}.stat-grid.compact{margin-bottom:1rem}.stat-grid.compact .stat-card{padding:.65rem .75rem}.stat-grid.compact .stat-value{font-size:1.375rem}.customers-head-actions{display:flex;align-items:center;gap:.65rem;flex-wrap:wrap;margin-left:auto}.customers-search-bar{width:100%;max-width:32rem;margin:0 0 .85rem;min-width:0}.tickets-page .tickets-create{margin-bottom:.85rem}.tickets-create-head h3{margin:0}.tickets-create-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(12rem,1fr) 9.5rem auto;gap:.65rem;align-items:end}.tickets-create-row--full{grid-template-columns:minmax(0,1.3fr) minmax(12rem,1fr) 9.5rem auto}.tickets-create-chat .app-select,.tickets-detail-fields .app-select{width:100%}.tickets-create-notes{display:grid;gap:.3rem;margin-top:.7rem;font-size:.75rem;font-weight:650;color:var(--muted)}.tickets-create-notes textarea{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.5rem .7rem;font:inherit;font-weight:450;color:var(--ink);resize:vertical;min-height:3.2rem}.tickets-create-notes textarea:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a88424}.tickets-toolbar{display:grid;gap:.65rem;margin-bottom:.75rem}.tickets-filters{display:flex;flex-wrap:wrap;gap:.35rem}.tickets-filters .chip{cursor:pointer;border:1px solid var(--line);background:#fff}.tickets-filters .chip.ok{border-color:#00a88473}.tickets-detail-chat{margin:0}.tickets-create-row label{display:grid;gap:.3rem;min-width:0;font-size:.75rem;font-weight:650;color:var(--muted)}.tickets-create-row label span{line-height:1.2}.tickets-create-row input{width:100%;min-height:2.35rem;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.45rem .7rem;font:inherit;background:#fff;color:var(--ink)}.tickets-create-row input:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a88424}.tickets-create-submit{min-height:2.35rem;align-self:end}.tickets-layout{display:grid;grid-template-columns:minmax(0,1fr);gap:.85rem;align-items:start}@media(min-width:960px){.tickets-layout:has(.tickets-detail){grid-template-columns:minmax(0,1fr) minmax(16rem,20rem)}}.ticket-title-cell{display:grid;gap:.15rem;min-width:0}.ticket-title-cell strong{font-weight:650;color:var(--ink)}.ticket-title-cell .hint{font-size:.7rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-table tr.is-selected td{background:#00a88414}.tickets-table td:last-child,.tickets-table th:last-child{width:5.5rem;text-align:right;white-space:nowrap}.tickets-detail{position:sticky;top:.5rem}.tickets-detail-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.5rem}.tickets-detail-head h3{margin:0;font-size:.95rem;font-weight:700;line-height:1.3;word-break:break-word}.tickets-detail-meta{display:flex;flex-wrap:wrap;gap:.35rem;align-items:center}.tickets-detail-desc{margin:0;font-size:.8125rem;line-height:1.45;color:var(--ink-secondary, #54656f)}.tickets-detail-fields{display:grid;gap:.55rem}.tickets-detail-fields label{display:grid;gap:.3rem;font-size:.75rem;font-weight:650;color:var(--muted)}.tickets-case-actions{margin-top:.75rem;padding-top:.75rem;border-top:1px solid color-mix(in srgb,var(--border, #ccc) 80%,transparent)}.tickets-timeline{margin-top:1rem}.tickets-timeline h4{margin:0 0 .5rem;font-size:.85rem}.tickets-timeline ul{list-style:none;margin:0;padding:0;display:grid;gap:.65rem}.tickets-timeline li p{margin:.25rem 0 0;white-space:pre-wrap}.tickets-timeline-head{display:flex;flex-wrap:wrap;gap:.35rem .5rem;align-items:center}.tickets-detail-actions{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.5rem;padding-top:.25rem;border-top:1px solid var(--line)}@media(max-width:720px){.tickets-create-row,.tickets-create-row--full{grid-template-columns:1fr}.tickets-create-submit{width:100%}}.app-search-field{display:flex;align-items:center;gap:.55rem;width:100%;min-width:0;min-height:2.5rem;padding:0 .7rem 0 .85rem;border:1px solid var(--line);border-radius:10px;background:linear-gradient(180deg,#fff,#f7f8fa);box-shadow:inset 0 1px #fffc;transition:border-color .15s ease,box-shadow .15s ease,background .15s ease}.app-search-field:hover{border-color:#c5ccd3}.app-search-field:focus-within{border-color:#00a884;background:#fff;box-shadow:0 0 0 3px #00a88424}.app-search-field__icon{display:inline-flex;align-items:center;justify-content:center;width:1.15rem;height:1.15rem;flex-shrink:0;color:#667781;line-height:0}.app-search-field__icon svg{display:block}.app-search-field__input{flex:1;min-width:0;height:100%;border:0!important;background:transparent!important;outline:none!important;box-shadow:none!important;padding:0!important;margin:0;font-size:.875rem;font-weight:500;line-height:1.35;color:var(--ink)}.app-search-field__input::placeholder{color:#8696a0;font-weight:500}.app-search-field__input::-webkit-search-cancel-button{display:none}.app-search-field__clear{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:#111b210f;color:#667781;width:1.5rem;height:1.5rem;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;padding:0;transition:background .12s ease,color .12s ease}.app-search-field__clear:hover{background:#111b211a;color:#111b21}.app-search-field--inbox{min-height:2.35rem;padding:0 .65rem 0 .8rem;border:none;border-radius:8px;background:var(--chat-header);box-shadow:none}.app-search-field--inbox:hover,.app-search-field--inbox:focus-within{background:#e9edef;border:none;box-shadow:none}.app-search-field--inbox .app-search-field__icon{color:#54656f}.app-search-field--compact{min-height:2.15rem;padding:0 .55rem 0 .7rem;border-radius:8px}.search-field-rail{margin-top:.75rem}.wa-inbox-search-field{width:100%}.customers-search-wrap{display:flex;align-items:center;gap:.55rem}.customers-table-wrap,.data-table-scroll{overflow:auto;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface)}.data-table-shell{display:flex;flex-direction:column;gap:0}.data-table-shell .customers-table-wrap{border-bottom-left-radius:0;border-bottom-right-radius:0}.data-table{width:100%;border-collapse:collapse;font-size:.8125rem}.data-table th{text-align:left;padding:.45rem .65rem;font-size:.6875rem;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);border-bottom:1px solid var(--line);background:#f4f6f8;vertical-align:top}.data-table td{padding:.5rem .75rem;border-bottom:1px solid var(--line)}.data-table-sort{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-flex;align-items:center;gap:.35rem;border:0;background:transparent;padding:.15rem 0;margin:0;font:inherit;font-size:.6875rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);cursor:pointer;max-width:100%}.data-table-sort.static{cursor:default}.data-table-sort:not(.static):hover,.data-table-sort.active{color:#008069}.data-table-sort-icon{font-size:.7rem;opacity:.55;line-height:1}.data-table-sort.active .data-table-sort-icon{opacity:1}.data-table-filter-row th{padding:.35rem .5rem .55rem;background:#fafbfc;border-bottom:1px solid var(--line)}.data-table-filter{width:100%;min-width:0;box-sizing:border-box;border:1px solid var(--line);border-radius:7px;background:#fff;padding:.35rem .45rem;font-size:.75rem;font-weight:500;color:var(--ink);outline:none;text-transform:none;letter-spacing:normal}.data-table-filter:focus{border-color:#00a884;box-shadow:0 0 0 2px #00a8841f}.data-table-filter::-webkit-search-cancel-button{display:none}.data-table-footer{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap;padding:.55rem .75rem;border:1px solid var(--line);border-top:0;border-radius:0 0 var(--radius) var(--radius);background:#fafbfc}.data-table-footer-meta{display:flex;align-items:center;gap:.55rem;flex-wrap:wrap;font-size:.75rem;font-weight:600;color:var(--muted)}.data-table-footer-controls{display:flex;align-items:center;gap:.65rem;flex-wrap:wrap}.data-table-page-size{display:inline-flex;align-items:center;gap:.35rem;margin:0;font-size:.72rem;font-weight:700;color:var(--muted)}.data-table-page-size .app-select{width:4.5rem;min-width:4.5rem}.data-table-page-size select{border:1px solid var(--line);border-radius:7px;background:#fff;padding:.28rem .4rem;font-size:.75rem;font-weight:600;color:var(--ink)}.data-table-pager{display:inline-flex;align-items:center;gap:.35rem}.data-table-page-label{min-width:3.2rem;text-align:center;font-size:.75rem;font-weight:700;color:var(--ink)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.data-row-click{cursor:pointer}.data-row-click:hover{background:var(--surface-muted)}.table-identity{display:flex;align-items:center;gap:.5rem}.truncate{max-width:200px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.mono{font-family:var(--font-mono);font-size:.75rem}.empty-cell{text-align:center;color:var(--muted);padding:1.5rem!important}.ai-panels,.automation-grid,.analytics-panels,.profile-grid{display:grid;gap:.625rem;grid-template-columns:1fr;width:100%}.page-view.ai-ops,.ai-ops{width:100%;max-width:none;margin:0;display:flex;flex-direction:column;gap:1.15rem;box-sizing:border-box}.ai-ops-stats{margin:0}.ai-ops-stats .stat-card{text-align:left;font:inherit;color:inherit;cursor:default}.ai-ops-stats button.stat-card{cursor:pointer;-webkit-appearance:none;-moz-appearance:none;appearance:none;width:100%}.ai-ops-stats .stat-card.is-selected{border-color:#00a884;box-shadow:inset 0 0 0 1px #00a88459}.ai-ops-policy{display:flex;flex-wrap:wrap;align-items:center;gap:.85rem 1.25rem;padding:.9rem 1rem;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface)}.ai-ops-policy-copy{min-width:11rem;flex:1 1 12rem}.ai-ops-policy-copy h3{margin:0;font-size:.88rem;font-weight:750}.ai-ops-policy-copy .hint{margin:.2rem 0 0}.ai-ops-modes{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.35rem;flex:2 1 22rem}.ai-ops-modes button{-webkit-appearance:none;-moz-appearance:none;appearance:none;margin:0;padding:.55rem .6rem;border:1px solid var(--line);border-radius:8px;background:#fff;font:inherit;font-size:.8rem;font-weight:700;color:#54656f;cursor:pointer}.ai-ops-modes button:hover{border-color:#c5ccd3;color:var(--ink)}.ai-ops-modes button.is-on{border-color:#00a884;background:#e7f8f2;color:#006e5a}.ai-ops-switches{display:flex;flex-wrap:wrap;gap:.85rem 1.25rem;width:100%}.ai-ops-switches label{display:flex;align-items:center;gap:.45rem;margin:0;font-size:.8rem;font-weight:600;cursor:pointer}.ai-ops-switches input{width:.95rem;height:.95rem;accent-color:#00a884}.ai-ops-preview{display:block;max-width:28rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--muted);font-size:.8125rem}.ai-ops-kb{margin-top:.25rem}.ai-ops-kb-head{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;margin-bottom:.75rem}.ai-ops-kb-head h3{margin:0 0 .2rem}.ai-ops-kb-count{min-width:1.5rem;height:1.5rem;padding:0 .4rem;border-radius:999px;display:inline-grid;place-items:center;font-size:.72rem;font-weight:800;background:#e9edef;color:#54656f}.ai-ops-kb-add{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.4fr) auto;gap:.5rem;margin-bottom:.75rem}.ai-ops-kb-add input{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:8px;padding:.5rem .65rem;font:inherit;font-size:.84rem}.ai-ops-kb-docs{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(auto-fill,minmax(16rem,1fr));gap:.4rem}.ai-ops-kb-docs li{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.5rem .65rem;border:1px solid var(--line);border-radius:8px;background:#fafbfc}.ai-ops-kb-docs strong{font-size:.82rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(min-width:1100px){.ai-ops-stats{grid-template-columns:repeat(4,minmax(0,1fr))}}@media(max-width:820px){.ai-ops-modes{grid-template-columns:repeat(2,minmax(0,1fr))}.ai-ops-kb-add{grid-template-columns:1fr}}.ai-simple-page,.ai-concept-page,.super-ai-page,.ai-ops-page{width:100%;max-width:1040px;margin:0 auto}.ai-simple-hero{text-align:center;padding:1.25rem .5rem .25rem}.ai-simple-kicker{margin:0 0 .5rem;font-size:.7rem;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:#667781}.ai-simple-hero h2{margin:0;font-size:clamp(1.35rem,3.2vw,1.75rem);font-weight:750;letter-spacing:-.03em;line-height:1.25;color:var(--ink)}.ai-simple-sub{margin:.65rem auto 0;max-width:26rem;font-size:.92rem;line-height:1.45;color:var(--muted)}.ai-simple-path{margin:1.35rem auto 0;display:flex;align-items:center;justify-content:center;gap:.45rem;font-size:.78rem;font-weight:700;color:#54656f}.ai-simple-path-line{width:2.25rem;height:2px;background:#d1d7db;border-radius:2px}.ai-simple-path-mid{padding:.35rem .7rem;border-radius:999px;background:#00a884;color:#fff;font-size:.75rem;letter-spacing:.02em}.ai-simple-modes h3{margin:0 0 .75rem;font-size:.95rem;font-weight:700;text-align:center;color:var(--ink)}.ai-simple-mode-list{display:grid;gap:.45rem}.ai-simple-mode{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:flex;align-items:flex-start;gap:.75rem;width:100%;text-align:left;margin:0;padding:.85rem .95rem;border:1px solid var(--line);border-radius:12px;background:var(--surface);cursor:pointer;font:inherit;transition:border-color .15s ease,box-shadow .15s ease}.ai-simple-mode:hover{border-color:#c5ccd3}.ai-simple-mode.is-on{border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.ai-simple-mode-dot{width:1rem;height:1rem;margin-top:.2rem;border-radius:999px;border:2px solid #c5ccd3;flex-shrink:0;box-sizing:border-box}.ai-simple-mode.is-on .ai-simple-mode-dot{border-color:#00a884;background:#00a884;box-shadow:inset 0 0 0 3px #fff}.ai-simple-mode strong{display:block;font-size:.92rem;font-weight:700;color:var(--ink)}.ai-simple-mode em{display:block;margin-top:.15rem;font-style:normal;font-size:.8rem;line-height:1.35;color:var(--muted)}.ai-simple-current{margin:.85rem 0 0;text-align:center;font-size:.82rem;color:var(--muted)}.ai-simple-current strong{color:var(--ink)}.ai-simple-handoff{display:flex;align-items:center;justify-content:space-between;gap:.75rem;flex-wrap:wrap;padding:.9rem 1rem;border-radius:12px;border:1px solid #fcd34d;background:#fffbeb}.ai-simple-handoff p{margin:0;font-size:.9rem;color:var(--ink)}.ai-simple-foot{margin:0;text-align:center;font-size:.85rem;color:var(--muted)}.ai-simple-link{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:none;padding:0;font:inherit;font-weight:700;color:#008069;cursor:pointer;text-decoration:underline;text-underline-offset:2px}.ai-simple-link:hover{color:#006e5a}@media(max-width:640px){.ai-simple-page{max-width:none;padding-inline:.15rem}}.ai-concept-page{display:flex;flex-direction:column;gap:1.1rem;width:100%;max-width:920px;margin:0 auto;padding-bottom:2rem}.ai-concept-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;flex-wrap:wrap}.ai-concept-kicker{margin:0 0 .35rem;font-size:.72rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;color:#667781}.ai-concept-hero h2{margin:0;font-size:clamp(1.45rem,2.5vw,1.85rem);font-weight:750;letter-spacing:-.03em;color:var(--ink)}.ai-concept-lead{margin:.45rem 0 0;max-width:36rem;font-size:.95rem;line-height:1.5;color:var(--muted)}.ai-flow{border:1px solid var(--line);border-radius:16px;background:linear-gradient(135deg,rgba(0,168,132,.06),transparent 42%),var(--surface);padding:1.15rem 1.2rem 1rem}.ai-flow-track{list-style:none;margin:0;padding:0;display:flex;align-items:stretch;gap:.35rem;flex-wrap:wrap}.ai-flow-step{flex:1 1 10rem;min-width:9rem;display:flex;gap:.65rem;align-items:flex-start;padding:.75rem .85rem;border-radius:12px;background:#fff;border:1px solid var(--line)}.ai-flow-step--focus{border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.ai-flow-num{flex-shrink:0;width:1.6rem;height:1.6rem;border-radius:999px;display:grid;place-items:center;font-size:.75rem;font-weight:800;background:#111b21;color:#fff}.ai-flow-step--focus .ai-flow-num{background:#00a884}.ai-flow-step strong{display:block;font-size:.9rem;font-weight:700;color:var(--ink)}.ai-flow-step p{margin:.2rem 0 0;font-size:.78rem;line-height:1.4;color:var(--muted)}.ai-flow-arrow{display:flex;align-items:center;justify-content:center;padding:0 .15rem;font-size:1.1rem;font-weight:700;color:#8696a0;flex:0 0 auto}.ai-flow-caption{margin:.85rem 0 0;font-size:.84rem;color:var(--muted)}.ai-flow-caption strong{color:var(--ink)}.ai-concept-block{border:1px solid var(--line);border-radius:14px;background:var(--surface);padding:1.05rem 1.15rem 1.15rem;display:flex;flex-direction:column;gap:.9rem}.ai-concept-block--action{border-color:#fcd34d;background:linear-gradient(180deg,#fffbeb 0%,var(--surface) 55%)}.ai-concept-block-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem}.ai-concept-block-head h3{margin:0;font-size:1.05rem;font-weight:700;letter-spacing:-.02em}.ai-concept-block-head p{margin:.25rem 0 0;font-size:.86rem;color:var(--muted);line-height:1.4}.ai-concept-count{min-width:2.5rem;height:2.5rem;padding:0 .55rem;border-radius:999px;display:grid;place-items:center;font-size:1.1rem;font-weight:800;background:#111b21;color:#fff}.ai-mode-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.55rem}.ai-mode-card{-webkit-appearance:none;-moz-appearance:none;appearance:none;text-align:left;border:1px solid var(--line);border-radius:12px;background:#fafbfc;padding:.9rem .95rem;cursor:pointer;display:grid;gap:.35rem;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.ai-mode-card:hover{border-color:#c5ccd3;background:#fff}.ai-mode-card.is-active{border-color:#00a884;background:#fff;box-shadow:0 0 0 3px #00a88424}.ai-mode-card-label{font-size:.95rem;font-weight:750;color:var(--ink)}.ai-mode-card-plain{font-size:.8rem;line-height:1.4;color:var(--muted)}.ai-mode-card-badge{justify-self:start;margin-top:.15rem;font-size:.65rem;font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:#008069}.ai-simple-toggles{display:grid;gap:.45rem}.ai-simple-toggle{display:flex;gap:.7rem;align-items:flex-start;margin:0;padding:.7rem .8rem;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer}.ai-simple-toggle input{margin-top:.15rem;width:1.05rem;height:1.05rem;accent-color:#00a884;flex-shrink:0}.ai-simple-toggle strong{display:block;font-size:.86rem;font-weight:700;color:var(--ink)}.ai-simple-toggle em{display:block;margin-top:.15rem;font-style:normal;font-size:.76rem;color:var(--muted);line-height:1.35}.ai-concept-empty{text-align:center;padding:1rem .5rem .35rem}.ai-concept-empty strong{display:block;font-size:1rem;font-weight:750}.ai-concept-empty>p{margin:.35rem 0 .75rem;font-size:.88rem;color:var(--muted)}.ai-mini-list,.ai-handoff-list,.ai-teach-docs{list-style:none;margin:0;padding:0;display:grid;gap:.4rem}.ai-mini-list{max-width:22rem;margin-inline:auto}.ai-mini-list button,.ai-handoff-list button{display:flex;align-items:center;gap:.7rem;width:100%;text-align:left;padding:.6rem .7rem;border:1px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;font:inherit}.ai-mini-list button:hover,.ai-handoff-list button:hover{background:#f0f2f5}.ai-handoff-meta{min-width:0;flex:1}.ai-handoff-meta strong{display:block;font-size:.9rem;font-weight:700}.ai-handoff-meta em{display:block;font-style:normal;font-size:.78rem;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ai-handoff-cta{font-size:.78rem;font-weight:800;color:#008069;flex-shrink:0}.ai-concept-split{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(0,.9fr);gap:.9rem;align-items:start}.ai-teach{display:grid;gap:.55rem}.ai-teach-field{display:grid;gap:.3rem;margin:0;font-size:.72rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.ai-teach-field input,.ai-teach-field textarea{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.55rem .7rem;font:inherit;font-size:.875rem;font-weight:500;text-transform:none;letter-spacing:normal;color:var(--ink);background:#fff}.ai-teach-field textarea{resize:vertical;min-height:5rem;line-height:1.45}.ai-teach-docs li{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.45rem .6rem;border:1px solid var(--line);border-radius:10px;background:#fafbfc}.ai-teach-docs strong{font-size:.84rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ai-quality-simple{display:grid;gap:.65rem}.ai-quality-big{display:grid;gap:.15rem}.ai-quality-big span{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.ai-quality-big strong{font-size:2rem;font-weight:800;letter-spacing:-.03em;line-height:1;color:var(--ink)}.ai-quality-simple>p{margin:0;font-size:.86rem;line-height:1.45;color:var(--muted)}.super-ai-page,.ai-ops-page{display:flex;flex-direction:column;gap:.9rem;width:100%;max-width:1080px;margin:0 auto;padding-bottom:1.5rem}@media(max-width:800px){.ai-concept-split,.ai-mode-grid{grid-template-columns:1fr}.ai-flow-arrow{display:none}.ai-flow-track{flex-direction:column}}@media(max-width:640px){.ai-concept-page{max-width:none}}.kb-studio{display:flex;flex-direction:column;gap:.75rem}.kb-studio-form{display:grid;gap:.55rem}.kb-field{display:grid;gap:.3rem;margin:0;font-size:.72rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.kb-field input,.kb-field textarea{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.55rem .7rem;font:inherit;font-size:.875rem;font-weight:500;text-transform:none;letter-spacing:normal;color:var(--ink);background:#fff}.kb-field textarea{min-height:6.5rem;resize:vertical;line-height:1.45}.kb-field input:focus,.kb-field textarea:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.kb-studio-actions{display:flex;justify-content:flex-end}.kb-doc-list{list-style:none;margin:0;padding:0;display:grid;gap:.35rem}.kb-doc-list li{display:flex;align-items:center;justify-content:space-between;gap:.5rem;padding:.45rem .6rem;border:1px solid var(--line);border-radius:10px;background:var(--surface-muted)}.kb-doc-list strong{font-size:.82rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ai-eval-panel{display:flex;flex-direction:column;gap:.85rem}.ai-eval-rate{display:grid;gap:.15rem;padding:.85rem .9rem;border-radius:12px;background:linear-gradient(145deg,#00a8841a,#00a88405);border:1px solid rgba(0,168,132,.22)}.ai-eval-rate>span{font-size:.68rem;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:#008069}.ai-eval-rate strong{font-size:1.75rem;font-weight:800;letter-spacing:-.03em;color:var(--ink);line-height:1.1}.ai-eval-rate em{font-style:normal;font-size:.78rem;color:var(--muted)}.ai-eval-actions{display:flex;flex-wrap:wrap;gap:.45rem}@media(max-width:900px){.super-ai-teach-row{grid-template-columns:1fr}}@media(max-width:640px){.super-ai-page,.ai-ops-page{max-width:none}.super-ai-section{padding:.8rem .85rem}.super-ai-flags,.ai-ops-essentials{grid-template-columns:1fr}.ai-ops-status{grid-template-columns:repeat(2,minmax(0,1fr))}}.profile-layout{display:grid;gap:.85rem;width:100%;max-width:none}.profile-stack{max-width:42rem}.profile-fields{display:grid;gap:.75rem}.profile-hero-row{display:grid;gap:.75rem;grid-template-columns:repeat(2,minmax(0,1fr))}.profile-grid-main{grid-template-columns:repeat(2,minmax(0,1fr))}@media(min-width:1280px){.profile-grid-main{grid-template-columns:repeat(3,minmax(0,1fr))}}.profile-panel{height:100%;align-content:start}.profile-panel-wide{grid-column:1 / -1}.profile-dp-actions,.profile-panel-actions,.profile-actions{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center}.profile-panel-actions,.profile-actions{margin-top:.75rem}.profile-dp-actions{flex:1 1 180px}.profile-page .auth-field input,.profile-page .auth-field textarea,.profile-page .chat-settings-field select{width:100%;max-width:100%;box-sizing:border-box}.profile-page .pref-row{align-items:center}.profile-page .pref-row select,.profile-page .pref-row .app-select{min-width:140px}@media(max-width:639px){.profile-hero-row,.profile-grid-main{grid-template-columns:minmax(0,1fr)}}.settings-page .settings-layout{width:100%;max-width:none}.page-head h2{font-family:var(--font-display);font-weight:800;letter-spacing:-.03em}.profile-page .settings-panel{padding:.85rem 1rem}.profile-page.settings-pro .settings-panel{border-top:none}.profile-dp-preview-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;border-radius:50%;cursor:zoom-in;line-height:0;transition:transform .15s ease,box-shadow .15s ease}.profile-dp-preview-btn:hover:not(:disabled){transform:scale(1.03);box-shadow:0 0 0 3px var(--accent-soft),0 8px 24px #0f172a1f}.profile-dp-preview-btn:disabled{cursor:default}.avatar-preview-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:220;display:grid;place-items:center;padding:1.5rem;background:#0f172ad1;animation:fade-in .18s ease}@keyframes fade-in{0%{opacity:0}to{opacity:1}}.avatar-preview-close{position:absolute;top:1rem;right:1rem;-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:#ffffff26;color:#fff;width:2.5rem;height:2.5rem;border-radius:50%;font-size:1.1rem;cursor:pointer}.avatar-preview-stage{display:grid;gap:.75rem;justify-items:center;max-width:min(420px,90vw)}.avatar-preview-stage--media{max-width:min(960px,96vw)}.avatar-preview-img{max-width:min(420px,88vw);max-height:min(420px,70vh);border-radius:16px;box-shadow:var(--shadow-lg);object-fit:contain;background:#fff}.avatar-preview-img--media{max-width:min(960px,94vw);max-height:min(88vh,900px);border-radius:12px;background:#0b141a}.avatar-preview-empty{width:min(280px,70vw);height:min(280px,70vw);border-radius:50%;display:grid;place-items:center;background:linear-gradient(135deg,#6366f1,#8b5cf6);color:#fff;font-size:3rem;font-weight:700}.avatar-preview-empty p{grid-column:1;grid-row:1;margin-top:4rem;font-size:.85rem;opacity:.85}.avatar-preview-caption{margin:0;color:#fff;font-weight:600;font-size:1rem}.contact-avatar-preview-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;margin:0 auto .5rem;display:block;border-radius:50%;cursor:zoom-in;line-height:0}.contact-avatar-preview-btn:hover{box-shadow:0 0 0 4px #2dd4bf59}.wa-call-event{align-self:center;flex:0 0 auto;max-width:min(90%,22rem);width:fit-content;margin:.2rem auto;padding:.35rem .7rem;border-radius:8px;background:#fffffff0;border:1px solid var(--line);box-shadow:var(--shadow-sm);text-align:center;font-size:.78rem;color:var(--ink-secondary);display:grid;gap:.1rem;height:auto;overflow:visible}.wa-call-event-text{font-weight:600;color:var(--accent-ink);overflow-wrap:anywhere}.wa-call-event time{font-size:.68rem;font-weight:400;color:var(--muted)}.wa-call-card{align-self:center;flex:0 0 auto;width:min(92%,18.5rem);margin:.45rem auto;padding:.65rem .8rem;border-radius:12px;background:#fffffff5;border:1px solid rgba(0,0,0,.06);box-shadow:0 1px 2px #0000000a;display:grid;grid-template-columns:auto 1fr;grid-template-areas:"icon copy" "icon time";column-gap:.65rem;row-gap:.1rem;align-items:center}.wa-call-card--live{grid-template-areas:"icon copy" "actions actions";border-color:color-mix(in srgb,#25d366 35%,#fff);box-shadow:0 0 0 1px color-mix(in srgb,#25d366 18%,transparent),0 8px 24px #0f172a14;animation:wa-call-card-pulse 1.6s ease-in-out infinite}@keyframes wa-call-card-pulse{0%,to{box-shadow:0 0 0 1px color-mix(in srgb,#25d366 18%,transparent),0 8px 24px #0f172a14}50%{box-shadow:0 0 0 3px color-mix(in srgb,#25d366 28%,transparent),0 10px 28px #0f172a1a}}.wa-call-card-icon{grid-area:icon;width:2.25rem;height:2.25rem;border-radius:999px;display:grid;place-items:center;background:#e7f8ef;color:#128c7e}.wa-call-card.missed .wa-call-card-icon{background:#fde8e8;color:#dc2626}.wa-call-card.outgoing .wa-call-card-icon,.wa-call-card.answered .wa-call-card-icon{background:#e7f8ef;color:#128c7e}.wa-call-card.ringing .wa-call-card-icon,.wa-call-card--live .wa-call-card-icon{background:#dcfce7;color:#16a34a;animation:live-call-pulse 1.4s ease-in-out infinite}.wa-call-card-copy{grid-area:copy;min-width:0;display:grid;gap:.05rem}.wa-call-card-title{font-size:.875rem;font-weight:650;color:#111b21;letter-spacing:-.01em}.wa-call-card-meta{font-size:.72rem;color:#667781}.wa-call-card time{grid-area:time;font-size:.68rem;color:#8696a0}.wa-call-card-actions{grid-area:actions;display:flex;gap:.5rem;margin-top:.55rem}.wa-call-card-btn{flex:1;border:0;border-radius:999px;padding:.45rem .75rem;font-size:.8rem;font-weight:700;cursor:pointer}.wa-call-card-btn.answer{background:#25d366;color:#fff}.wa-call-card-btn.decline{background:#fee2e2;color:#b91c1c}.meta-ai-panel-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem;flex-wrap:wrap;margin-bottom:.75rem;padding-bottom:.65rem;border-bottom:1px solid var(--line)}.meta-ai-title{display:block;font-size:1rem;font-weight:800;letter-spacing:-.02em}.meta-ai-sub{margin:.2rem 0 0;font-size:.78rem}.escalation-card{border:1px solid var(--accent-border);background:linear-gradient(180deg,var(--accent-soft) 0%,#fff 100%);border-radius:var(--radius);padding:.75rem;margin:.75rem 0}.escalation-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.5rem;margin-bottom:.5rem}.escalation-card-head .hint{margin:.15rem 0 0;font-size:.72rem}.escalation-card .escalation-brief{margin:0;border:1px solid var(--line);background:#fff}.wa-tools-close{margin-left:auto;flex-shrink:0}.blocked-contacts-list{list-style:none;margin:0;padding:0;display:grid;gap:.5rem}.blocked-contact-row{display:flex;align-items:center;justify-content:space-between;gap:.75rem;padding:.55rem .65rem;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-muted)}.blocked-contact-row strong{display:block;font-size:.875rem}.blocked-contact-row .hint{display:block;font-size:.75rem}.chip.mini.danger{background:var(--red-soft);color:var(--red);border:1px solid #fecaca}.contact-quick-btn.danger{background:#dc262673;border-color:#fca5a573}.blocked-banner{background:var(--red-soft)!important;color:var(--red)!important;border-color:#fecaca!important}.ai-chat-list{list-style:none;margin:0;padding:0;display:grid;gap:.35rem}.ai-chat-list button{display:flex;gap:.65rem;align-items:center;width:100%;text-align:left;padding:.55rem .6rem;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer;transition:background .14s ease,border-color .14s ease}.ai-chat-list button>span:not(.ai-ops-open-hint){min-width:0;flex:1}.ai-chat-list button:hover{background:#f0f2f5;border-color:#d1d5db}.ai-chat-list strong{display:block;font-size:.84rem;font-weight:650;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ai-chat-list em{display:block;font-style:normal;font-size:.74rem;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.feature-list,.security-list{margin:0;padding-left:1.1rem;font-size:.8125rem;color:var(--ink-secondary);line-height:1.5}.security-list{list-style:none;padding:0;display:grid;gap:.5rem}.security-list li{display:grid;gap:.1rem}.security-list span{font-size:.75rem;color:var(--muted)}.security-facts .pref-row{cursor:default}.security-audit{margin-top:.85rem;padding-top:.75rem;border-top:1px solid var(--line);font-size:.8rem;color:var(--muted)}.security-audit strong{display:block;margin-bottom:.35rem;color:var(--ink-secondary);font-size:.75rem;text-transform:uppercase;letter-spacing:.04em}.security-audit ul{margin:0;padding-left:1.1rem;display:grid;gap:.25rem}.pref-rows{display:grid;gap:.45rem}.pref-row{display:flex;justify-content:space-between;align-items:center;gap:.75rem;padding:.45rem 0;border-bottom:1px solid var(--line)}.pref-row:last-child{border-bottom:none}.pref-row strong{display:block;font-size:.8125rem}.pref-row em{display:block;font-style:normal;font-size:.72rem;color:var(--muted)}.profile-dl{margin:0;display:grid;gap:.45rem}.profile-dl div{display:grid;grid-template-columns:5rem 1fr;gap:.5rem;font-size:.8125rem}.profile-dl dt{color:var(--muted);font-weight:600}.profile-dl dd{margin:0}.capitalize{text-transform:capitalize}.profile-actions{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.5rem}.bar-chart{display:grid;gap:.45rem}.bar-row{display:grid;grid-template-columns:4.5rem 1fr 1.5rem;gap:.5rem;align-items:center;font-size:.75rem}.bar-track{height:8px;border-radius:999px;background:var(--line);overflow:hidden}.bar-fill{height:100%;border-radius:999px}.bar-val{text-align:right;font-family:var(--font-mono);font-weight:600}.team-list.compact li{padding:.45rem .6rem}.campaign-tpl-image-field{position:relative;min-width:0}.campaign-tpl-file-input{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.campaign-tpl-file-row{display:flex;flex-wrap:wrap;align-items:center;gap:.55rem;min-height:36px;text-transform:none;letter-spacing:normal}.campaign-tpl-file-name{font-size:.8125rem;font-weight:500;color:var(--muted, #6b7280);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.baileys-pair-toggle{width:100%;justify-content:center;margin-top:.35rem}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1600;display:grid;place-items:center;padding:1rem;background:#111b2173;backdrop-filter:blur(2.5px);-webkit-backdrop-filter:blur(2.5px)}.modal-card{width:min(420px,100%);max-height:min(90vh,640px);overflow:auto;display:grid;gap:.75rem;padding:1.15rem 1.2rem 1.2rem;border:1px solid var(--line);border-radius:14px;background:var(--surface, #fff);box-shadow:0 1px 2px #0f172a0f,0 18px 48px #0f172a38;animation:sheet-pop .2s ease}.modal-card h3{margin:0;font-size:1.1rem;font-weight:750;letter-spacing:-.02em;color:var(--ink)}.modal-card>.hint,.modal-card>p.hint{margin:-.25rem 0 0;color:var(--muted);font-size:.8125rem;line-height:1.45}.modal-card>label,.modal-field{display:grid;gap:.3rem;margin:0;font-size:.72rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.modal-card>label>input,.modal-card>label>textarea,.modal-field>input,.modal-field>textarea,.modal-card .task-due-input{width:100%;box-sizing:border-box;min-height:40px;padding:.6rem .75rem;border:1px solid var(--line);border-radius:10px;background:#fff;color:var(--ink);font:inherit;font-size:.875rem;font-weight:500;line-height:1.35;text-transform:none;letter-spacing:normal;transition:border-color .14s ease,box-shadow .14s ease}.modal-card>label>textarea,.modal-field>textarea{min-height:5.5rem;resize:vertical}.modal-card>label>input:focus,.modal-card>label>textarea:focus,.modal-field>input:focus,.modal-field>textarea:focus,.modal-card .task-due-input:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.modal-card .task-due-input{cursor:pointer;color-scheme:light}.modal-card .task-due-input::-webkit-calendar-picker-indicator{cursor:pointer;opacity:.65}.modal-card .app-select{width:100%;max-width:100%}.modal-card .app-select-trigger{min-height:40px;padding:.55rem .55rem .55rem .75rem;border-radius:10px;border-color:var(--line);font-size:.875rem}.modal-actions{display:flex;justify-content:flex-end;gap:.5rem;margin-top:.15rem;padding-top:.85rem;border-top:1px solid var(--line)}.campaign-tpl-image-preview{display:flex;align-items:center;gap:.75rem;margin:.35rem 0 .75rem}.campaign-tpl-image-preview img{width:72px;height:72px;object-fit:cover;border-radius:10px;border:1px solid var(--line);background:#f4f6f8}.campaign-tpl-list .campaign-tpl-row{display:flex;align-items:center;gap:.65rem;flex-wrap:wrap}.campaign-tpl-thumb{width:40px;height:40px;border-radius:8px;object-fit:cover;border:1px solid var(--line);background:#f4f6f8;flex-shrink:0}.campaign-tpl-thumb--empty{display:inline-flex;align-items:center;justify-content:center;color:var(--muted);font-size:.75rem}.campaign-tpl-meta{display:grid;gap:.1rem;min-width:0;flex:1}.campaign-tpl-meta strong{font-size:.875rem}.campaign-tpl-meta span{font-size:.75rem;color:var(--muted)}.campaign-tpl-actions{display:flex;align-items:center;gap:.35rem;flex-wrap:wrap;margin-left:auto}.contact-share-list.compact{max-height:140px}.share-scope.compact{gap:.35rem}@media(max-width:720px){.settings-layout{grid-template-columns:1fr}.settings-tabs{display:flex;flex-wrap:wrap;gap:.25rem;position:static}}.settings-card-compact{padding:.75rem 1rem;gap:.5rem}.settings-compact-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:.25rem .65rem}.settings-compact-head h2{font-size:.875rem}.settings-compact-head .hint{margin:0;font-size:.72rem;line-height:1.35}.settings-inline-row{display:flex;flex-wrap:wrap;align-items:flex-end;gap:.5rem}.settings-inline-field{display:grid;gap:.2rem;flex:1;min-width:120px;max-width:220px;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.settings-inline-field select{padding:.35rem .55rem;font-size:.8125rem;font-weight:500;text-transform:none;letter-spacing:normal}.settings-card-compact .btn-sm{padding:.35rem .85rem;font-size:.8125rem}.settings-card .btn:not(.btn-sm){padding:.45rem .85rem;font-size:.8125rem;justify-self:start}[data-theme=dark]{--bg: #0b1220;--bg-deep: #060a12;--surface: #121a2b;--surface-raised: #1a2438;--surface-muted: #0e1524;--panel: #121a2b;--panel-2: #0e1524;--ink: #f1f5f9;--ink-secondary: #cbd5e1;--muted: #94a3b8;--muted-light: #64748b;--line: #243044;--line-strong: #334155;--accent: #2dd4bf;--accent-hover: #5eead4;--accent-soft: rgba(45, 212, 191, .12);--accent-border: rgba(45, 212, 191, .35);--accent-ink: #99f6e4;--chat-header: #0f172a;--chat-header-2: #020617;--chat-mine: rgba(45, 212, 191, .16);--chat-canvas: #0b1220;--green: var(--accent);--green-hover: var(--accent-hover);--green-soft: var(--accent-soft);--green-border: var(--accent-border);--blue-soft: rgba(59, 130, 246, .15);--amber-soft: rgba(245, 158, 11, .12);--red-soft: rgba(239, 68, 68, .12);--violet-soft: rgba(99, 102, 241, .14);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .35);--shadow: 0 4px 24px rgba(0, 0, 0, .4);--shadow-lg: 0 12px 40px rgba(0, 0, 0, .5)}[data-theme=dark] .view-toggle button,[data-theme=dark] .lang-select select,[data-theme=dark] .share-option,[data-theme=dark] .contact-chip,[data-theme=dark] .meta-ai-draft pre{background:var(--surface-raised);color:var(--ink)}[data-theme=dark] .call-bar{background:#064e3b}.nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:1.125rem;height:1.125rem;padding:0 .35rem;border-radius:999px;background:var(--red);color:#fff;font-size:.625rem;font-weight:700;line-height:1}.nav-badge.inline{margin-left:.35rem;vertical-align:middle}.concept-bar.main-nav .btn{position:relative}.theme-toggle{min-width:4.5rem}.desktop-nav{display:flex}.mobile-nav{display:none}.contact-avatar{flex-shrink:0;display:grid;place-items:center;border-radius:50%;color:#fff;font-weight:700;letter-spacing:-.02em;-webkit-user-select:none;user-select:none;box-shadow:inset 0 -2px 6px #00000026}.contact-avatar-img{object-fit:cover;box-shadow:none;background:#e8e8e8}.chat-settings-menu{margin:.5rem 1rem;padding:1rem;border:1px solid var(--border, #e2e6ea);border-radius:12px;background:var(--panel, #fff);box-shadow:0 8px 28px #00000014;display:grid;gap:1rem;max-width:420px;z-index:5}.chat-settings-head{display:flex;align-items:center;gap:.75rem}.chat-settings-head p{margin:0;font-size:.85rem;opacity:.7}.chat-settings-menu h4{margin:0 0 .5rem;font-size:.8rem;text-transform:uppercase;letter-spacing:.04em;opacity:.65}.chat-settings-row{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center}.chat-settings-row.wrap{flex-wrap:wrap}.chat-settings-field{display:grid;gap:.4rem;margin-top:.55rem;font-size:.8125rem;font-weight:600;color:var(--ink-secondary)}.chat-settings-field .app-select,.chat-settings-field select{max-width:100%}.profile-dp-row{display:flex;align-items:flex-start;gap:1rem;flex-wrap:wrap}.info-banner{margin:0 0 1rem;padding:.65rem .85rem;border-radius:8px;background:#e8f5e9;color:#1b5e20}.camera-modal{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;display:grid;place-items:center;background:#00000073;padding:1rem}.camera-card{width:min(420px,100%);background:var(--panel, #fff);border-radius:14px;padding:1rem;display:grid;gap:.75rem;box-shadow:0 16px 40px #0003}.camera-preview{border-radius:12px;overflow:hidden;background:#111;aspect-ratio:1;position:relative}.camera-preview.empty{background:#1a1a1a}.camera-preview video{width:100%;height:100%;object-fit:cover;transform:scaleX(-1)}.camera-fallback{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-content:center;text-align:center;color:#eee;padding:1rem;pointer-events:none}.thread-identity-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;text-align:left;cursor:pointer;padding:0;display:flex;align-items:center;gap:.875rem;min-width:0;flex:1}.thread-identity-hint{display:block;font-size:.72rem;opacity:.65;margin-top:.15rem}.inbox-avatar-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;cursor:pointer;border-radius:50%}.inbox-avatar-btn:hover{outline:2px solid var(--accent, #1f6f4a);outline-offset:2px}.contact-profile-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1400;display:flex;justify-content:center;align-items:center;padding:1.25rem;overflow:hidden;animation:profile-overlay-in .2s ease}@keyframes profile-overlay-in{0%{opacity:0}to{opacity:1}}.contact-profile-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;border:0;background:#00000061;backdrop-filter:blur(2.5px);-webkit-backdrop-filter:blur(2.5px);cursor:pointer;z-index:0;animation:profile-backdrop-in .2s ease}@keyframes profile-backdrop-in{0%{opacity:0}to{opacity:1}}.contact-profile-sheet{position:relative;z-index:1;width:min(440px,calc(100vw - 1.75rem));max-height:min(92vh,640px);height:auto;background:var(--surface);border-radius:14px;box-shadow:0 1px 2px #0f172a0f,0 18px 48px #0f172a38;border:1px solid rgba(226,232,240,.95);display:flex;flex-direction:column;overflow:hidden;animation:sheet-pop .22s ease;font-family:var(--font-body);color:var(--ink)}.contact-profile-sheet-compact{max-height:min(88vh,580px)}.contact-profile-sheet:before{content:none}@keyframes sheet-pop{0%{transform:translateY(10px) scale(.98);opacity:0}to{transform:translateY(0) scale(1);opacity:1}}.contact-profile-hero{padding:1.1rem 1.05rem 1rem;text-align:left;border-bottom:1px solid rgba(255,255,255,.12);position:relative;z-index:2;flex-shrink:0;overflow:hidden;background:radial-gradient(ellipse 90% 80% at 100% -10%,rgba(37,211,102,.28),transparent 55%),radial-gradient(ellipse 70% 60% at 0% 100%,rgba(0,0,0,.12),transparent 50%),linear-gradient(145deg,#075e54,#128c7e 48%,#25d366 130%);color:#fff}.contact-profile-hero:after{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background-image:radial-gradient(rgba(255,255,255,.08) 1px,transparent 1px);background-size:14px 14px;opacity:.35;pointer-events:none}.contact-profile-wa-badge{position:absolute;right:3.1rem;top:.65rem;width:2rem;height:2rem;border-radius:8px;display:grid;place-items:center;background:#ffffff29;border:1px solid rgba(255,255,255,.22);z-index:2}.contact-profile-wa-mark{font-size:.65rem;font-weight:800;letter-spacing:.04em;color:#fff}.contact-profile-hero-row{display:grid;grid-template-columns:auto minmax(0,1fr);grid-template-areas:"avatar identity" "quick quick";gap:.75rem .85rem;align-items:center;position:relative;z-index:1}.contact-profile-avatar{grid-area:avatar;align-self:start;border-radius:12px;padding:3px;background:#ffffff38;box-shadow:0 6px 16px #0003;transition:transform .15s ease,box-shadow .15s ease}.contact-profile-avatar .contact-avatar,.contact-profile-avatar .contact-avatar-img{border-radius:10px}.contact-profile-avatar:hover{transform:scale(1.03);box-shadow:0 8px 18px #00000042}.contact-profile-identity{grid-area:identity;min-width:0;padding-right:1.85rem}.contact-profile-channel{margin:0 0 .2rem!important;font-size:.6875rem!important;font-weight:700!important;letter-spacing:.1em;text-transform:uppercase;color:#dcfce7eb!important}.contact-profile-hero h2{margin:0;font-family:var(--font-display);font-size:1.15rem;line-height:1.2;font-weight:700;color:#fff;letter-spacing:-.03em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.contact-profile-hero p{margin:.2rem 0 0;color:#f8fafce6;font-size:.8125rem;line-height:1.35;font-weight:500}.contact-profile-wa-sub{margin:.3rem 0 0!important;font-size:.72rem!important;font-weight:500!important;color:#ecfdf5c7!important}.contact-profile-hero .presence{color:#e2e8f0c7;font-size:.75rem;font-weight:500;letter-spacing:.01em}.contact-profile-hero .presence.on{color:#d1fae5;font-weight:600}.contact-profile-phone{font-family:var(--font-mono);letter-spacing:.03em;font-size:.78rem;font-weight:500;color:#dcfce7eb!important}.contact-profile-chips{display:flex;flex-wrap:wrap;gap:.35rem;justify-content:flex-start;margin-top:.5rem}.contact-profile-chips .chip.mini{background:#ffffff24;border:1px solid rgba(255,255,255,.22);color:#ecfdf5;font-family:var(--font-body);font-size:.65rem;font-weight:600;letter-spacing:.03em;text-transform:capitalize;padding:.22rem .5rem;border-radius:6px;box-shadow:none}.contact-profile-close{-webkit-appearance:none;-moz-appearance:none;appearance:none;position:absolute;top:.55rem;right:.55rem;width:1.85rem;height:1.85rem;border-radius:8px!important;color:#fff!important;background:#ffffff1f!important;border:1px solid rgba(255,255,255,.18)!important;z-index:3;display:inline-grid;place-items:center;font-size:.85rem;line-height:1;cursor:pointer;padding:0;transition:background .15s ease}.contact-profile-close:hover{background:#ffffff38!important;transform:none}.contact-profile-body{padding:.75rem .95rem 0;overflow:hidden;flex:1 1 auto;min-height:0;display:flex;flex-direction:column;gap:.55rem;background:var(--surface)}.contact-profile-quick{grid-area:quick;display:grid;grid-template-columns:repeat(auto-fit,minmax(3.6rem,1fr));gap:.4rem;margin-top:.15rem;max-width:100%;padding:.35rem;border-radius:10px;background:#0000002e;border:1px solid rgba(255,255,255,.1);box-shadow:none}.contact-quick-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid rgba(255,255,255,.16);background:#ffffff1f;color:#fff;border-radius:8px;padding:.4rem .2rem;display:grid;gap:.15rem;place-items:center;cursor:pointer;font-family:var(--font-body);font-size:.68rem;font-weight:600;letter-spacing:.01em;min-height:46px;transition:background .15s,border-color .15s}.contact-quick-btn span{font-size:1.05rem;line-height:1}.contact-quick-btn:hover:not(:disabled){background:#fff3;border-color:#ffffff47;transform:none;box-shadow:none}.contact-quick-btn:active:not(:disabled){transform:none}.contact-quick-btn:disabled{opacity:.45;cursor:not-allowed}.contact-quick-btn.danger{background:#dc26267a;border-color:#fca5a580;color:#fff}.contact-profile-agent-tools{display:grid;gap:.4rem;padding:.55rem .65rem;border-radius:10px;background:var(--surface);border:1px solid var(--line);box-shadow:none}.contact-profile-tools-label{margin:0;font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-secondary, #52606d)}.contact-profile-tools-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.45rem}.contact-tool-btn{width:100%;justify-content:center;font-size:.78rem;font-weight:600;letter-spacing:-.01em;border-radius:10px;min-height:2.35rem;transition:transform .12s ease,box-shadow .15s ease,background .15s ease}.contact-tool-btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 4px 12px #0f172a14}.contact-tool-btn.on{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent-ink);box-shadow:0 0 0 3px #0d94881a}.chat-disappear-hint{margin:0 0 .55rem;font-size:.78rem;line-height:1.35}.chat-disappear-hint.compact{margin-bottom:.45rem}.chat-disappear-options{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.35rem}.chat-disappear-opt{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid var(--line-strong, var(--border));background:var(--surface-muted, #f4f6f8);color:var(--ink, #111b21);border-radius:9px;min-height:2.35rem;padding:.4rem .35rem;font-size:.75rem;font-weight:650;cursor:pointer;line-height:1.2}.chat-disappear-opt:hover:not(:disabled){border-color:var(--accent);background:#fff}.chat-disappear-opt.on{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent-ink);box-shadow:0 0 0 2px #0d94881f}.chat-disappear-opt:disabled{opacity:.55;cursor:not-allowed}@media(max-width:420px){.chat-disappear-options{grid-template-columns:repeat(2,minmax(0,1fr))}}.contact-save-panel{display:grid;gap:.45rem;padding:.7rem .75rem;border-radius:10px;border:1px solid var(--border);background:var(--accent-soft)}.contact-save-title{margin:0;font-weight:650;font-size:.92rem}.contact-save-hint{margin:0;font-size:.78rem;line-height:1.35}.contact-save-field{display:grid;gap:.25rem;font-size:.8rem}.contact-save-field input{width:100%}.contact-save-error{margin:0;font-size:.8rem}.contact-save-actions{display:flex;justify-content:flex-end;gap:.4rem;margin-top:.15rem}.contact-profile-sheet-v2{display:flex;flex-direction:column;width:min(400px,100%);max-height:min(96vh,700px);border-radius:14px;overflow:hidden;background:var(--surface, #fff);box-shadow:0 24px 64px #0f172a47}.cps-hero{flex:0 0 auto;padding:.7rem .75rem .65rem;background:linear-gradient(145deg,#0f766e,#115e59 55%,#134e4a);color:#fff;position:relative}.cps-close{-webkit-appearance:none;-moz-appearance:none;appearance:none;position:absolute;top:.45rem;right:.45rem;width:1.75rem;height:1.75rem;border-radius:8px;border:1px solid rgba(255,255,255,.2);background:#ffffff1f;color:#fff;cursor:pointer;display:grid;place-items:center;z-index:2;font-size:.8rem}.cps-close:hover{background:#ffffff38}.cps-hero-main{display:flex;gap:.6rem;align-items:flex-start;padding-right:1.75rem}.cps-avatar-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;padding:0;background:transparent;border-radius:10px;cursor:pointer;line-height:0;flex:0 0 auto}.cps-avatar-btn .contact-avatar,.cps-avatar-btn .contact-avatar-img{border-radius:10px}.cps-identity{min-width:0;flex:1 1 auto}.cps-channel{margin:0;font-size:.62rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#dcfce7e6}.cps-identity h2{margin:.05rem 0 0;font-size:1.05rem;line-height:1.2;font-weight:700;color:#fff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cps-phone{margin:.1rem 0 0;font-size:.74rem;font-family:var(--font-mono, ui-monospace, monospace);color:#ecfdf5eb}.cps-presence{margin:.1rem 0 0;font-size:.7rem;color:#e2e8f0d9}.cps-presence.on{color:#bbf7d0;font-weight:600}.cps-chips{display:flex;flex-wrap:wrap;gap:.25rem;margin-top:.3rem}.cps-chip{font-size:.6rem;font-weight:650;text-transform:capitalize;padding:.12rem .4rem;border-radius:999px;background:#ffffff24;border:1px solid rgba(255,255,255,.2);color:#ecfdf5}.cps-chip.danger{background:#dc262659;border-color:#fca5a573}.cps-primary-actions{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.3rem;margin-top:.55rem}.cps-action{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid rgba(255,255,255,.22);background:#ffffff1f;color:#fff;border-radius:8px;min-height:2rem;padding:.3rem .25rem;font-size:.72rem;font-weight:650;cursor:pointer}.cps-action:hover:not(:disabled){background:#fff3}.cps-action:disabled{opacity:.45;cursor:not-allowed}.cps-action.accent{background:#ffffffeb;color:#0f766e;border-color:transparent}.cps-action.danger{background:#b91c1c8c;border-color:#fca5a566}.cps-body{flex:1 1 auto;min-height:0;overflow:hidden;padding:.5rem .6rem;display:flex;flex-direction:column;gap:.4rem;background:#f8fafc}.cps-summary-row{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,.8fr);gap:.4rem}.cps-card{background:#fff;border:1px solid var(--line, #e2e8f0);border-radius:10px;padding:.45rem .5rem;display:grid;gap:.35rem}.cps-card h3{margin:0;font-size:.65rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#64748b}.cps-card--stats{padding:.35rem .4rem}.cps-card--tools{align-content:center}.cps-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.2rem}.cps-stats div{display:grid;gap:.05rem;min-width:0;text-align:center;padding:.2rem .1rem;border-radius:6px;background:#f8fafc}.cps-stats span{font-size:.58rem;color:#64748b;font-weight:600}.cps-stats strong{font-size:.78rem;font-weight:700;color:#0f172a;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cps-link-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.3rem}.cps-link-row .btn{width:100%;min-height:2rem;justify-content:center;font-size:.72rem;padding:.25rem .35rem}.cps-link-row .btn.on{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent-ink)}.cps-save .hint{margin:0;font-size:.72rem;line-height:1.3}.cps-save-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:.35rem}.cps-field{display:grid;gap:.15rem;font-size:.7rem;font-weight:600;color:#475569}.cps-field input{width:100%;min-height:2rem;border-radius:8px;border:1px solid var(--line-strong, #cbd5e1);padding:.3rem .5rem;font-size:.8rem}.cps-save-actions{display:flex;justify-content:flex-end;gap:.35rem}.cps-footer{flex:0 0 auto;border-top:1px solid var(--line, #e2e8f0);background:#fff;padding:.5rem .65rem .65rem;display:grid;gap:.35rem}.cps-footer-label{margin:0;font-size:.65rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#64748b}.cps-footer-actions{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.3rem}.cps-footer-actions .btn{width:100%;min-height:2.15rem;justify-content:center;font-size:.72rem;padding:.3rem .25rem}.contact-profile-sheet-v2 .chat-settings-menu.embedded.compact{flex:1 1 auto;min-height:0;gap:.4rem;overflow:hidden}.contact-profile-sheet-v2 .chat-settings-menu.compact .chat-settings-scroll{overflow:hidden;flex:1 1 auto;min-height:0;gap:.4rem}.contact-profile-sheet-v2 .chat-settings-menu.compact .chat-settings-section{padding:.45rem .5rem;border-radius:10px}.contact-profile-sheet-v2 .chat-settings-menu.compact .chat-settings-section-head{margin-bottom:.3rem;gap:.1rem}.contact-profile-sheet-v2 .chat-settings-menu.compact h4{font-size:.65rem}.contact-profile-sheet-v2 .chat-settings-menu.compact .chat-settings-meta{font-size:.68rem}.contact-profile-sheet-v2 .chat-settings-menu.compact .chat-settings-field{margin-top:.25rem;gap:.2rem}.contact-profile-sheet-v2 .chat-disappear-options{gap:.25rem}.contact-profile-sheet-v2 .chat-disappear-opt{min-height:1.9rem;font-size:.68rem;padding:.25rem .2rem;border-radius:8px}@media(max-width:480px){.contact-profile-overlay{align-items:flex-end;padding:0}.contact-profile-sheet-v2{width:100%;max-height:96vh;border-radius:14px 14px 0 0}.cps-primary-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.cps-summary-row{grid-template-columns:1fr}.cps-footer-actions{grid-template-columns:repeat(2,minmax(0,1fr))}}.contact-360-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.35rem;padding:.55rem .65rem;border-radius:10px;border:1px solid var(--border);background:var(--surface)}.contact-360-strip div{display:grid;gap:.1rem;min-width:0}.contact-360-strip span{font-size:.68rem;color:var(--muted, #64748b)}.contact-360-strip em{font-style:normal;font-weight:700;font-size:.88rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:480px){.contact-profile-overlay{align-items:flex-end;padding:0}.contact-profile-sheet{width:100%;max-height:90vh;border-radius:14px 14px 0 0}.contact-profile-quick{grid-template-columns:repeat(auto-fit,minmax(3.4rem,1fr))}.contact-profile-hero h2{font-size:1.1rem}.contact-360-strip{grid-template-columns:repeat(2,minmax(0,1fr))}}.chat-settings-menu.embedded{margin:0;border:0;box-shadow:none;padding:0;max-width:none;width:100%}.chat-settings-menu.embedded.compact{gap:.55rem;flex:1 1 auto;min-height:0;display:flex;flex-direction:column;padding-bottom:0}.chat-settings-menu.compact .chat-settings-scroll{display:flex;flex-direction:column;gap:.55rem;flex:1 1 auto;min-height:0;overflow-y:auto;padding-bottom:.15rem;overscroll-behavior:contain}.chat-settings-menu.compact .chat-settings-section{padding:.6rem .7rem;border:1px solid var(--line);border-radius:10px;background:var(--surface);box-shadow:none;transition:border-color .15s ease}.chat-settings-menu.compact .chat-settings-section:hover{border-color:color-mix(in srgb,var(--accent-border) 70%,var(--line));box-shadow:none}.chat-settings-menu.compact .chat-settings-section-head{display:flex;flex-direction:column;align-items:flex-start;justify-content:flex-start;gap:.2rem;margin-bottom:.55rem}.chat-settings-menu.compact h4{margin:0;font-family:var(--font-display);font-size:.7rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--ink-secondary);opacity:1}.chat-settings-menu.compact .chat-settings-meta{font-size:.72rem;color:var(--muted);font-weight:500;white-space:normal;overflow:visible;text-overflow:unset;max-width:100%;line-height:1.35;padding-right:.15rem}.chat-settings-menu.compact .chat-settings-field{margin-top:.4rem;gap:.25rem;font-size:.8rem;font-weight:500;color:var(--ink-secondary)}.chat-settings-menu.compact .chat-settings-field span{font-size:.75rem;font-weight:600;color:var(--muted);letter-spacing:.01em}.chat-settings-menu.compact .chat-settings-field select{max-width:none;width:100%;border-radius:10px;padding:.48rem .65rem;border:1px solid var(--line-strong);background:var(--surface-muted);font-family:var(--font-body);font-size:.8125rem;font-weight:500;color:var(--ink);transition:border-color .15s ease,box-shadow .15s ease,background .15s ease}.chat-settings-menu.compact .chat-settings-field select:hover:not(:disabled){border-color:var(--accent);background:#fff}.chat-settings-menu.compact .chat-settings-field select:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px #0d948826;background:#fff}.chat-settings-menu.compact .chat-settings-row{display:flex;flex-wrap:wrap;gap:.45rem;align-items:stretch}.chat-settings-menu.compact .chat-settings-row .btn{font-size:.75rem;font-weight:600;letter-spacing:-.01em;border-radius:9px;min-height:2rem;padding:.35rem .7rem;transition:transform .12s ease,box-shadow .15s ease}.chat-settings-menu.compact .chat-settings-row .btn:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 4px 12px #0f172a14}.chat-settings-menu.compact .chat-settings-row .btn.on{background:var(--accent-soft);border-color:var(--accent-border);color:var(--accent-ink)}.chat-settings-menu.compact .chat-settings-actions{flex:0 0 auto;margin:0;padding:.7rem .8rem;border-radius:10px;border:1px solid var(--line);background:var(--surface);box-shadow:none;position:static;bottom:auto;z-index:auto}.chat-settings-menu.compact .chat-settings-actions:hover{border-color:color-mix(in srgb,var(--accent-border) 70%,var(--line));box-shadow:none}.chat-settings-menu.compact .chat-settings-actions h4{color:var(--ink);font-size:.72rem}.chat-settings-menu.compact .chat-actions-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem;align-items:stretch;width:100%}.chat-settings-menu.compact .chat-action-btn{width:100%;box-sizing:border-box;display:inline-flex;align-items:center;justify-content:center;min-height:2.5rem;font-size:.78rem;font-weight:600;line-height:1.25;padding:.5rem .65rem;white-space:normal;text-align:center;overflow:hidden}.chat-settings-menu.compact .chat-action-btn:last-child:nth-child(odd){grid-column:1 / -1}.chat-settings-menu.compact .chat-action-delete{background:#fef2f2;border-color:#fecaca;color:#b91c1c}.chat-settings-menu.compact .chat-action-delete:hover:not(:disabled){background:#fee2e2;border-color:#f87171;color:#991b1b}.chat-settings-embedded-title{display:none}.profile-page textarea{width:100%;resize:vertical;min-height:72px;font:inherit;padding:.6rem .75rem;border-radius:8px;border:1px solid var(--border, #d0d7de)}.inbox-card-identity{display:flex;align-items:center;gap:.625rem;min-width:0}.inbox-card-identity strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread-identity{display:flex;align-items:center;gap:.875rem;min-width:0;flex:1}.thread-identity h1{margin:0;font-size:1.125rem;font-weight:700;letter-spacing:-.02em}.mobile-back,.wa-thread-back{display:none;padding:.35rem;line-height:1;flex-shrink:0}.dashboard-view{width:100%;max-width:100%;box-sizing:border-box;overflow:visible;min-height:0;height:auto;padding:1.5rem clamp(1rem,2.2vw,2.25rem) 2.5rem;display:flex;flex-direction:column;gap:1.35rem;background:radial-gradient(ellipse 80% 40% at 0% 0%,rgba(13,148,136,.06),transparent 55%),linear-gradient(180deg,var(--surface-muted) 0%,var(--bg) 160px)}.dashboard-head{display:flex;justify-content:space-between;align-items:flex-end;gap:1.25rem;flex-wrap:wrap;width:100%;min-width:0;padding-bottom:1.15rem;border-bottom:1px solid color-mix(in srgb,var(--line) 85%,transparent)}.dashboard-head-copy,.dashboard-head>div:first-child{min-width:0;flex:1 1 240px}.dashboard-eyebrow{margin:0;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.14em;color:var(--accent)}.dashboard-head h2{margin:.35rem 0 0;font-family:var(--font-display);font-size:clamp(1.35rem,2.6vw,1.85rem);font-weight:700;letter-spacing:-.035em;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%;line-height:1.2}.dashboard-head-hint{margin:.4rem 0 0;max-width:36rem;line-height:1.45}.dashboard-actions{display:flex;gap:.5rem;flex-wrap:wrap;flex-shrink:0;align-items:center}.dashboard-section{display:flex;flex-direction:column;gap:.7rem;width:100%;min-width:0}.dashboard-section-label{display:inline-flex;align-items:center;gap:.45rem;margin:0;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted)}.dashboard-live-pulse{width:.5rem;height:.5rem;border-radius:999px;background:var(--green);box-shadow:0 0 #0d948873;animation:dashboard-live-pulse 1.8s ease-out infinite}@keyframes dashboard-live-pulse{0%{box-shadow:0 0 #0d948866}70%{box-shadow:0 0 0 8px #0d948800}to{box-shadow:0 0 #0d948800}}.stat-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,168px),1fr));gap:.75rem;width:100%}@media(min-width:1280px){.dashboard-metrics .stat-grid{grid-template-columns:repeat(7,minmax(0,1fr))}.calls-stat-grid{grid-template-columns:repeat(6,minmax(0,1fr))}}.stat-card{position:relative;display:grid;align-content:start;gap:.35rem;min-width:0;min-height:6.5rem;padding:1rem 1rem .95rem;border-radius:var(--radius);border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow-sm);overflow:hidden}.stat-card:before{content:"";position:absolute;top:0;left:0;right:0;height:2px;background:var(--line-strong);opacity:.9}.stat-card-interactive{-webkit-appearance:none;-moz-appearance:none;appearance:none;text-align:left;cursor:pointer;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease,background .16s ease;font:inherit;width:100%}.stat-card-interactive:hover{transform:translateY(-1px);box-shadow:var(--shadow);border-color:color-mix(in srgb,var(--accent-border) 70%,var(--line))}.stat-card-interactive.is-active{border-color:color-mix(in srgb,var(--accent) 55%,var(--line));box-shadow:0 0 0 1px color-mix(in srgb,var(--accent) 35%,transparent),var(--shadow-sm);background:color-mix(in srgb,var(--accent-soft) 55%,var(--surface))}.stat-card-interactive.is-active:before{height:3px;opacity:1}.stat-card-interactive:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.stat-label{font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--muted)}.stat-value{font-family:var(--font-display);font-size:clamp(1.35rem,2.1vw,1.7rem);font-weight:700;letter-spacing:-.04em;line-height:1.05;color:var(--ink);margin-top:.15rem}.stat-hint{font-size:.75rem;color:var(--muted);line-height:1.35;margin-top:auto}.stat-primary:before{background:var(--green)}.stat-ai:before{background:var(--blue)}.stat-warn:before{background:var(--amber)}.stat-privacy:before{background:var(--violet)}.stat-done:before{background:var(--muted-light)}.stat-calls:before{background:#0284c7}.stat-system:before{background:var(--line-strong)}.stat-chips{display:flex;flex-wrap:wrap;gap:.35rem;margin-top:.2rem;min-height:1.7rem;align-items:center}.dashboard-panels{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.875rem;width:100%}.dashboard-detail-panel{position:relative;margin:0;padding:1.15rem 1.25rem 1.25rem;border-radius:var(--radius-lg);border:1px solid var(--line);background:linear-gradient(180deg,color-mix(in srgb,var(--surface) 92%,var(--accent-soft)) 0%,var(--surface) 48%),var(--surface);box-shadow:var(--shadow-sm);animation:dashboard-panel-in .22s ease;overflow:hidden}.dashboard-detail-panel:before{content:"";position:absolute;inset:0 auto 0 0;width:3px;background:linear-gradient(180deg,var(--accent),color-mix(in srgb,var(--accent) 20%,transparent));border-radius:3px 0 0 3px;pointer-events:none}@keyframes dashboard-panel-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.dashboard-detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;flex-wrap:wrap;margin-bottom:1rem;padding-bottom:.9rem;border-bottom:1px solid color-mix(in srgb,var(--line) 80%,transparent)}.dashboard-detail-copy{min-width:0;flex:1 1 220px}.dashboard-detail-eyebrow{margin:0 0 .25rem;font-size:.625rem;font-weight:700;text-transform:uppercase;letter-spacing:.12em;color:var(--accent)}.dashboard-detail-head h3{margin:0;font-family:var(--font-display);font-size:1.1rem;font-weight:700;letter-spacing:-.025em;color:var(--ink)}.dashboard-detail-copy .hint{margin:.35rem 0 0;max-width:42rem}.dashboard-detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:.75rem}.dashboard-detail-card{padding:1rem 1.05rem;border-radius:var(--radius);border:1px solid var(--line);background:var(--surface-muted);display:grid;gap:.4rem;box-shadow:none}.dashboard-detail-card strong{font-family:var(--font-display);font-size:1.125rem;font-weight:700;letter-spacing:-.02em}.dashboard-flow-card{grid-column:1 / -1;background:color-mix(in srgb,var(--surface-muted) 70%,var(--surface))}.contact-center-flow{margin:.35rem 0 0;padding-left:1.15rem;display:grid;gap:.45rem;font-size:.88rem;color:var(--ink-secondary);line-height:1.45}.contact-center-flow li strong{font-size:inherit;font-weight:700;color:var(--ink)}.text-ok{color:var(--green)}.text-warn{color:var(--amber)}.dashboard-list{display:grid;gap:.4rem}.dashboard-list-row{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid transparent;background:color-mix(in srgb,var(--surface-muted) 80%,var(--surface));border-radius:var(--radius);padding:.7rem .9rem;display:flex;align-items:center;gap:.8rem;cursor:pointer;text-align:left;font:inherit;color:inherit;transition:background .14s ease,border-color .14s ease,box-shadow .14s ease;width:100%}.dashboard-list-row:hover{background:var(--accent-soft);border-color:var(--accent-border);box-shadow:var(--shadow-sm);transform:none}.dashboard-list-main{flex:1;min-width:0;display:grid;gap:.12rem}.dashboard-list-main strong{font-size:.9375rem;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dashboard-list-main .hint{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dashboard-list-time{font-size:.75rem;color:var(--muted);flex-shrink:0;font-variant-numeric:tabular-nums}.dashboard-list-row .status-pill{flex-shrink:0;max-width:9rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dashboard-empty{margin:0;padding:1.5rem 1.25rem;text-align:center;color:var(--muted);border:1px dashed var(--line-strong);border-radius:var(--radius);background:color-mix(in srgb,var(--surface-muted) 60%,transparent);font-size:.875rem}.calls-stat-grid{margin-bottom:1rem}.call-contact-cell{display:flex;align-items:center;gap:.65rem}.call-contact-cell strong{display:block;font-weight:700}.call-phone{display:block;font-size:.75rem;color:var(--muted);font-family:var(--font-mono)}.call-dir{font-size:.8125rem;font-weight:700}.call-dir-inbound{color:var(--blue)}.call-dir-outbound{color:var(--green)}.call-pills{display:inline-flex;flex-wrap:wrap;align-items:center;gap:.35rem}.call-status-pill{display:inline-block;font-size:.72rem;font-weight:700;text-transform:capitalize;padding:.2rem .5rem;border-radius:999px;border:1px solid var(--line)}.call-mode-pill{display:inline-block;font-size:.7rem;font-weight:700;padding:.15rem .45rem;border-radius:999px;background:var(--surface-2, #f1f5f9);border:1px solid var(--line);color:var(--ink-soft, #475569)}.call-status-ok{background:var(--green-soft);border-color:var(--green-border);color:var(--green)}.call-status-bad{background:var(--red-soft);border-color:#fecaca;color:var(--red)}.call-status-ring{background:var(--amber-soft);border-color:#fde68a;color:var(--amber)}.call-status-neutral{background:var(--surface-muted);color:var(--muted)}.data-row-clickable{cursor:pointer;transition:background .12s}.data-row-clickable:hover{background:var(--accent-soft)}.calls-table-row td.data-row-clickable{cursor:pointer}.calls-actions-cell{text-align:right;width:1%;white-space:nowrap}.call-delete-btn{font-size:.72rem;padding:.28rem .55rem}.whatsapp-mode-panel{border-left:3px solid var(--amber)}.live-mode-panel{border-left:3px solid var(--green)}.meta-readiness-list{list-style:none;margin:.75rem 0 0;padding:0;display:grid;gap:.5rem}.meta-readiness-list li{display:flex;gap:.65rem;align-items:flex-start;padding:.65rem .75rem;border-radius:var(--radius-sm);border:1px solid var(--line);background:var(--surface-muted)}.meta-readiness-list li.done{border-color:var(--green-border);background:var(--green-soft)}.meta-readiness-list li.pending .meta-check{color:var(--muted)}.meta-readiness-list li.done .meta-check{color:var(--green);font-weight:800}.meta-readiness-list strong{display:block;font-size:.875rem;margin-bottom:.1rem}.meta-url-line{margin:.5rem 0 0;font-size:.8125rem}.meta-url-line code{display:block;margin-top:.25rem;padding:.35rem .5rem;background:var(--surface-muted);border-radius:6px;font-family:var(--font-mono);font-size:.75rem;word-break:break-all}.panel-intro{margin:0 0 .75rem;font-size:.875rem}.dashboard-panel{min-width:0;padding:1.05rem 1.15rem 1.15rem;border-radius:var(--radius);border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 94%,var(--surface-muted));box-shadow:none}.dashboard-panel h3{margin:0 0 .85rem;padding-bottom:.55rem;border-bottom:1px solid color-mix(in srgb,var(--line) 75%,transparent);font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted)}.quick-actions{display:flex;flex-wrap:wrap;gap:.5rem}.dashboard-panel .quick-actions .btn{border-radius:var(--radius-sm)}.shortcut-list{list-style:none;margin:0;padding:0;display:grid;gap:.55rem}.shortcut-list li{display:flex;align-items:center;gap:.7rem;font-size:.875rem;color:var(--ink-secondary);padding:.2rem 0}kbd{display:inline-grid;place-items:center;min-width:1.75rem;padding:.2rem .45rem;border-radius:6px;border:1px solid var(--line-strong);background:var(--panel-2);font-family:var(--font-mono);font-size:.72rem;font-weight:600;color:var(--ink);box-shadow:0 1px 0 var(--line)}.workspace.kanban-mode{grid-template-columns:minmax(0,46%) minmax(0,1fr) minmax(0,260px)}.workspace.kanban-mode.has-inbox-chrome{grid-template-rows:auto minmax(0,1fr)}.workspace.kanban-mode .kanban-rail,.workspace.kanban-mode .thread-rail,.workspace.kanban-mode .crm-rail{min-height:0}.kanban-rail{min-height:0;overflow:auto;background:var(--surface-muted);border-right:1px solid var(--line);padding:.75rem}.kanban-board{display:grid;grid-template-columns:repeat(4,minmax(140px,1fr));gap:.625rem;min-height:100%}.kanban-column{display:flex;flex-direction:column;min-height:0;min-width:0;border-radius:var(--radius);background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-sm)}.kanban-column-head{padding:.65rem .75rem;border-bottom:1px solid var(--line)}.kanban-column-head h3{margin:0;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-secondary)}.kanban-count{float:right;font-family:var(--font-mono);font-size:.6875rem;font-weight:600;color:var(--muted)}.kanban-column-head .hint{margin:.2rem 0 0;font-size:.6875rem;clear:both}.kanban-new .kanban-column-head{border-top:3px solid var(--blue)}.kanban-ai .kanban-column-head{border-top:3px solid var(--green)}.kanban-waiting .kanban-column-head{border-top:3px solid var(--amber)}.kanban-done .kanban-column-head{border-top:3px solid var(--muted-light)}.kanban-cards{flex:1;overflow:auto;padding:.5rem;display:grid;gap:.45rem;align-content:start}.kanban-empty{margin:0;padding:.75rem;font-size:.75rem;color:var(--muted);text-align:center}.kanban-card{display:grid;gap:.35rem;width:100%;text-align:left;padding:.65rem;border-radius:10px;border:1px solid var(--line);background:var(--surface-muted);color:inherit;cursor:pointer;transition:border-color .12s,box-shadow .12s}.kanban-card:hover{border-color:var(--line-strong)}.kanban-card.active{border-color:var(--green);box-shadow:0 0 0 1px var(--green-border);background:var(--green-soft)}.kanban-card-top{display:flex;gap:.5rem;align-items:flex-start}.kanban-card-top strong{display:block;font-size:.8125rem;font-weight:600;line-height:1.25}.kanban-card-top .status-pill{margin-top:.15rem;font-size:.6rem}.kanban-preview{margin:0;font-size:.72rem;color:var(--muted);line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.onboarding-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;display:grid;place-items:center;padding:1.25rem;background:#0f172a8c;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.onboarding-card{width:min(440px,100%);padding:1.5rem 1.625rem;border-radius:var(--radius-lg);background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow-lg)}.onboarding-progress{display:flex;gap:.35rem;margin-bottom:1rem}.onboarding-dot{flex:1;height:4px;border-radius:999px;background:var(--line)}.onboarding-dot.done{background:var(--green)}.onboarding-step{margin:0 0 .35rem;font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.1em;color:var(--muted)}.onboarding-card h2{margin:0 0 .5rem;font-size:1.375rem;font-weight:800;letter-spacing:-.02em}.onboarding-card>p{margin:0 0 1rem;color:var(--ink-secondary);line-height:1.55}.onboarding-status{display:flex;flex-wrap:wrap;gap:.5rem;margin-bottom:1rem}.onboarding-actions{display:flex;flex-wrap:wrap;gap:.5rem;justify-content:flex-end}@media(max-width:900px){.desktop-nav{display:none}.mobile-nav{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;left:0;right:0;bottom:0;z-index:50;padding:.35rem .5rem calc(.35rem + env(safe-area-inset-bottom));border-top:1px solid var(--line);background:var(--surface);box-shadow:0 -4px 24px #0f172a14}.mobile-nav button{display:grid;gap:.15rem;place-items:center;padding:.45rem .25rem;border:none;border-radius:10px;background:transparent;color:var(--muted);font-size:.625rem;font-weight:700;position:relative}.mobile-nav button.active{color:var(--green);background:var(--green-soft)}.mobile-nav-icon{font-size:1.125rem;line-height:1}.mobile-nav .nav-badge{position:absolute;top:.15rem;right:calc(50% - 1.25rem)}.call-bar{bottom:calc(4.5rem + env(safe-area-inset-bottom))}.dashboard-view,.page-view{padding:1rem;gap:1.1rem}.dashboard-head{align-items:flex-start;padding-bottom:.9rem}.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-card{min-height:5.75rem}.dashboard-panels{grid-template-columns:minmax(0,1fr)}.live-cc-grid{grid-template-columns:repeat(2,minmax(0,1fr));padding:.45rem}.workspace.kanban-mode{grid-template-columns:minmax(0,1fr)}}@media(max-width:820px){.mobile-back,.wa-thread-back{display:inline-flex}.thread-header-top{align-items:center}.workspace.has-selection .inbox-rail,.workspace.has-selection .kanban-rail{display:none}.workspace:not(.has-selection) .thread-rail{display:none}.workspace:not(.kanban-mode) .inbox-rail{display:flex}}@media(max-width:1180px){.stat-grid,.dashboard-metrics .stat-grid,.live-cc-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.workspace.kanban-mode{grid-template-columns:minmax(0,48%) minmax(0,1fr)}.workspace.kanban-mode .crm-rail{display:none}.kanban-board{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.kanban-board{grid-template-columns:minmax(0,1fr)}.stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.stat-value{font-size:1.35rem}.topbar.topbar-slim{flex-wrap:wrap;align-items:center;gap:.65rem}.topbar-actions{width:100%;max-width:100%;justify-content:flex-end}.meta-row{width:100%;justify-content:flex-start}.dashboard-head h2{white-space:normal}}.presence{font-style:normal;color:var(--muted);font-size:.85em}.presence.on{color:var(--green);font-weight:600}.customer-portal{min-height:100vh;display:grid;place-items:center;padding:1.5rem;background:radial-gradient(ellipse at 20% 0%,#dbeafe 0%,transparent 50%),radial-gradient(ellipse at 80% 100%,#ecfdf5 0%,transparent 45%),var(--bg)}.customer-card,.customer-chat-shell{width:min(440px,100%);background:var(--surface);border:1px solid var(--line);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:1.5rem}.customer-chat-shell{width:min(560px,100%);display:flex;flex-direction:column;gap:.75rem;min-height:70vh}.customer-hero h1{margin:.25rem 0;font-size:1.75rem}.customer-form{display:flex;flex-direction:column;gap:.75rem;margin:1rem 0}.customer-chat-header{display:flex;justify-content:space-between;gap:.75rem;align-items:flex-start}.customer-chat-header strong{display:block;font-size:1.1rem}.customer-chat-actions{display:flex;gap:.5rem;align-items:center}.customer-hint{margin:0;font-size:.85rem;color:var(--blue)}.customer-messages{flex:1;overflow:auto;display:flex;flex-direction:column;gap:.65rem;padding:.5rem 0;min-height:280px;max-height:50vh}.customer-bubble{max-width:85%;padding:.55rem .75rem;border-radius:10px;background:#fff;border:none;box-shadow:0 1px .5px #0b141a21;height:auto;overflow:visible;overflow-wrap:anywhere;word-break:break-word}.customer-messages>.customer-bubble.mine{align-self:flex-end;background:#d9fdd3}.customer-messages>.customer-bubble.theirs{align-self:flex-start}.customer-bubble p{margin:.2rem 0;overflow-wrap:anywhere}.customer-bubble .bubble-meta{display:block;font-size:.72rem;font-weight:600;color:var(--muted);margin-bottom:.15rem;line-height:1.25}.customer-bubble time{display:block;margin-top:.2rem;font-size:.6875rem;font-weight:400;color:var(--muted-light);text-align:right}.customer-composer{display:flex;gap:.5rem}.customer-composer input{flex:1}.linkish{background:transparent;border:0;color:var(--blue);margin-top:.5rem}.customer-install-banner{display:flex;align-items:center;justify-content:space-between;gap:.75rem;padding:.45rem .85rem;font-size:.78rem;line-height:1.35;background:#00a8841f;border-bottom:1px solid rgba(0,168,132,.25);color:var(--text)}.customer-install-actions{display:flex;flex-wrap:wrap;gap:.35rem;flex-shrink:0}.install-page{min-height:100vh;display:grid;place-items:center;padding:1.5rem;background:radial-gradient(ellipse 70% 50% at 50% 0%,rgba(0,168,132,.14),transparent 60%),var(--bg, #f0f2f5)}.install-card{width:min(100%,26rem);background:#fff;border:1px solid var(--line, #e5e7eb);border-radius:16px;padding:1.5rem 1.35rem;display:grid;gap:.85rem;box-shadow:0 12px 40px #0f172a14;text-align:center}.install-logo{margin:0 auto;border-radius:14px}.install-card h1{margin:0;font-size:1.45rem;letter-spacing:-.03em}.install-share{display:grid;gap:.45rem;text-align:left;padding-top:.5rem;border-top:1px solid var(--line, #e5e7eb);font-size:.85rem}.install-link{display:block;padding:.55rem .65rem;border-radius:8px;background:#f3f4f6;font-size:.72rem;word-break:break-all}.install-steps{margin:0}.customer-app-shell{min-height:100vh;display:flex;flex-direction:column;background:var(--bg)}.customer-app-body{flex:1;display:flex;flex-direction:column;gap:.75rem;max-width:720px;width:100%;margin:0 auto;padding:1rem 1.25rem 1.5rem}.customer-messages-fill{flex:1;min-height:320px;max-height:none;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:1rem}.auth-subtabs{margin-bottom:.75rem}.inbox-card-identity>div{display:flex;flex-direction:column;gap:.1rem}.customer-app-shell{height:100vh;max-height:100dvh;display:flex;flex-direction:column;background:#f0f2f5;overflow:hidden}.customer-topbar{display:flex;justify-content:space-between;align-items:center;gap:1rem;padding:.85rem 1.25rem;background:var(--surface);border-bottom:1px solid var(--line)}.customer-hint-bar,.customer-assist-strip{margin:0;padding:.55rem 1.1rem .65rem;font-size:.85rem;color:var(--blue);background:var(--blue-soft);border-bottom:1px solid var(--line);text-align:center}.customer-assist-status{margin:0;font-size:.8rem;font-weight:600}.customer-assist-strip--chips .customer-assist-status{margin-bottom:.45rem}.customer-quick-replies{display:flex;flex-wrap:wrap;justify-content:center;gap:.4rem}.customer-quick-chip{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:1px solid color-mix(in srgb,var(--blue) 35%,transparent);background:var(--surface, #fff);color:var(--blue);font:inherit;font-size:.78rem;font-weight:600;line-height:1.2;padding:.4rem .75rem;border-radius:999px;cursor:pointer;transition:background .15s ease,border-color .15s ease,transform .12s ease}.customer-quick-chip:hover:not(:disabled){background:color-mix(in srgb,var(--blue) 12%,transparent)}.customer-quick-chip:active:not(:disabled){transform:scale(.97)}.customer-quick-chip:disabled{opacity:.55;cursor:default}.customer-messages-pane{overflow-y:auto;overflow-x:hidden;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;min-height:0;flex:1 1 0;height:0;width:100%;box-sizing:border-box;padding:0}.customer-messages-sheet{box-sizing:border-box;width:100%;min-height:100%;padding:.85rem clamp(.9rem,3.5vw,1.25rem) 1.1rem;display:grid;grid-template-columns:minmax(0,1fr);align-content:end;justify-items:stretch;gap:.2rem;row-gap:.2rem}.customer-messages-sheet:has(.customer-empty){align-content:center;justify-items:center}.customer-messages-sheet>*{min-width:0;max-width:100%;grid-column:1}.customer-empty{margin:0 auto;text-align:center;max-width:28rem;align-self:center}.customer-error{margin:0;padding:.5rem 1.25rem}.customer-composer-bar{display:flex;gap:.5rem;padding:.85rem 1.25rem calc(.85rem + env(safe-area-inset-bottom));background:var(--surface);border-top:1px solid var(--line);box-shadow:0 -8px 24px #0f172a0f;align-items:center}.customer-composer-bar input{flex:1;min-height:44px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);padding:.65rem .85rem;font:inherit;background:var(--surface-muted)}.customer-composer-bar .btn{min-width:5.5rem;min-height:44px}.customer-call-bar{position:sticky;bottom:72px;z-index:5;left:auto;transform:none;min-width:unset;width:calc(100% - 1.5rem);margin:0 .75rem}.customer-bubble .voice-audio{width:min(100%,240px)}.msg-row-actions{display:flex;gap:.35rem;margin-top:.25rem}.msg-delete-btn{font-size:.72rem;color:var(--red);background:transparent;border:0;cursor:pointer;padding:0}.msg-delete-btn:hover{text-decoration:underline}.ai-mode-bar{background:var(--surface-2, rgba(0, 0, 0, .04));border-bottom:1px solid var(--border, rgba(0, 0, 0, .08));padding:.4rem .75rem!important}.ai-toggle-row{display:flex;align-items:center;gap:.75rem;flex-wrap:wrap}.ai-toggle-label{font-size:.82rem;font-weight:600;color:var(--text-muted, #667)}.ai-toggle-btn{min-width:3rem;padding:.25rem .65rem;border-radius:999px;border:1px solid var(--border);font-size:.75rem;font-weight:700;cursor:pointer}.ai-toggle-btn.on{background:#059669;color:#fff;border-color:#059669}.ai-toggle-btn.off{background:#64748b;color:#fff;border-color:#64748b}.ai-status-chip{font-size:.75rem;color:var(--text-muted, #667)}.ai-status-grid{display:grid;gap:.35rem;margin:.75rem 0;font-size:.85rem}.msg-label.ai .who{color:#059669;font-weight:600}.msg-label.owner .who{color:#7c3aed;font-weight:600}.msg-label.system .who{color:#64748b;font-style:italic}.thread-call-dock{flex-shrink:0;display:flex;flex-direction:column;gap:.5rem;padding:.5rem .75rem;border-top:1px solid var(--wa-panel-border, var(--line));background:var(--chat-canvas, var(--surface-muted))}.thread-call-dock .call-bar{position:static;transform:none;left:auto;bottom:auto;width:100%;min-width:0;max-width:100%;z-index:1;margin:0}.thread-call-dock .call-bar-ringing,.thread-call-dock .call-bar-live{min-width:0}.thread-rail--call-active .conversation-scroll--chat{padding-bottom:1.25rem}.global-call-dock{position:fixed;left:50%;bottom:calc(1.25rem + env(safe-area-inset-bottom,0px));transform:translate(-50%);z-index:35;width:min(460px,calc(100vw - 2rem));display:flex;flex-direction:column;gap:.5rem;pointer-events:none}@media(max-width:900px){.global-call-dock{bottom:calc(4.5rem + env(safe-area-inset-bottom,0px))}}.global-call-dock>*{pointer-events:auto}.global-call-dock .call-bar{position:static;transform:none;left:auto;bottom:auto;width:100%;min-width:0;max-width:100%;margin:0}.app-toast-stack{position:fixed;top:1rem;right:1.15rem;z-index:1500;display:grid;gap:.5rem;max-width:min(380px,calc(100vw - 2rem));pointer-events:none}.app-toast{pointer-events:auto;display:flex;align-items:flex-start;gap:.65rem;padding:.7rem .85rem;border-radius:var(--radius);box-shadow:var(--shadow);font-size:.8125rem;line-height:1.45;animation:toast-in .2s ease;border:1px solid var(--line);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}@keyframes toast-in{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}.app-toast-info{background:#ecfdf5;color:#065f46;border:1px solid #a7f3d0}.app-toast-error{background:#fef2f2;color:#991b1b;border:1px solid #fecaca}.app-toast-close{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;cursor:pointer;opacity:.65;padding:0;margin-left:auto;flex-shrink:0;font-size:.85rem}.app-toast-close:hover{opacity:1}.confirm-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1600;display:grid;place-items:center;padding:1rem;animation:profile-overlay-in .18s ease}.confirm-backdrop{position:absolute;top:0;right:0;bottom:0;left:0;border:0;background:#00000061;backdrop-filter:blur(2.5px);-webkit-backdrop-filter:blur(2.5px);cursor:pointer}.confirm-card{position:relative;width:min(420px,100%);background:var(--surface, #fff);border:1px solid var(--line);border-radius:14px;padding:1.25rem;box-shadow:0 1px 2px #0f172a0f,0 18px 48px #0f172a38;animation:sheet-pop .2s ease}.confirm-card h3{margin:0 0 .5rem;font-size:1.05rem}.confirm-card p{margin:0 0 1rem;color:var(--muted);font-size:.9rem;line-height:1.5;white-space:pre-wrap}.confirm-actions{display:flex;justify-content:flex-end;gap:.5rem}.add-contact-modal{width:min(440px,100%);padding:0;overflow:visible}.add-contact-modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem;padding:1.05rem 1.15rem .85rem;border-bottom:1px solid var(--line)}.add-contact-modal-eyebrow{margin:0 0 .15rem;font-size:.68rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#008069}.add-contact-modal-head h3{margin:0;font-size:1.1rem;font-weight:750;letter-spacing:-.02em}.add-contact-modal-close{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:#111b210f;color:#667781;width:1.85rem;height:1.85rem;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}.add-contact-modal-close:hover{background:#111b211a;color:#111b21}.add-contact-modal-form{display:grid;gap:.75rem;padding:1rem 1.15rem 1.15rem}.add-contact-field{display:grid;gap:.3rem;margin:0;font-size:.72rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.add-contact-field input{width:100%;box-sizing:border-box;border:1px solid var(--line);border-radius:10px;padding:.6rem .75rem;font:inherit;font-size:.875rem;font-weight:500;text-transform:none;letter-spacing:normal;color:var(--ink);background:#fff}.add-contact-field input:focus{outline:none;border-color:#00a884;box-shadow:0 0 0 3px #00a8841f}.add-contact-check{display:flex;align-items:center;gap:.5rem;margin:.1rem 0 0;font-size:.8125rem;font-weight:600;color:var(--ink);text-transform:none;letter-spacing:normal}.add-contact-check input{width:1rem;height:1rem;accent-color:#00a884}.add-contact-modal-actions{display:flex;justify-content:flex-end;gap:.5rem;margin-top:.25rem;padding-top:.85rem;border-top:1px solid var(--line)}.add-contact-modal .app-select{width:100%}@media(max-width:720px){.app-toast-stack{left:1rem;right:1rem;max-width:none}}.ai-mode-pills{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem}.ai-mode-pills button{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:.28rem;text-align:left;min-height:4.5rem;padding:.75rem .85rem .75rem .9rem;border-radius:10px;border:1px solid var(--line);background:#fafbfc;cursor:pointer;box-shadow:none;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease,transform .12s ease}.ai-mode-pills button:before{content:"";position:absolute;left:0;top:.55rem;bottom:.55rem;width:3px;border-radius:0 3px 3px 0;background:transparent;transition:background .15s ease}.ai-mode-pills button:hover{border-color:#c5ccd3;background:#fff}.ai-mode-pills button.active{border-color:#00a8848c;background:linear-gradient(180deg,#00a88414,#00a88408);box-shadow:0 1px 2px #0080690f}.ai-mode-pills button.active:before{background:#00a884}.ai-mode-pills button.active .ai-mode-name{color:#008069}.ai-mode-name{font-weight:700;font-size:.875rem;letter-spacing:-.01em;color:var(--ink);line-height:1.2}.ai-mode-hint{font-size:.7rem;font-weight:500;color:var(--muted);line-height:1.35}@media(max-width:640px){.ai-mode-pills,.autonomy-pills{grid-template-columns:1fr}}.wa-priority-pills{margin-top:.35rem;flex-wrap:wrap}.wa-inbox-queue-select{display:flex;align-items:center;gap:.45rem;margin:.35rem 0 .15rem;padding:0 .15rem;font-size:.75rem;color:var(--muted)}.wa-inbox-queue-label{flex-shrink:0;font-weight:600;letter-spacing:.02em}.wa-inbox-queue-select select{flex:1;min-width:0;border:1px solid var(--line);border-radius:8px;background:var(--surface-muted);color:var(--ink);font-size:.78rem;font-weight:600;padding:.35rem .65rem;outline:none}.wa-inbox-queue-select select:focus{border-color:var(--green);background:var(--surface)}.ai-command-strip{margin:.5rem .75rem 0;padding:.75rem .85rem;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow-sm);display:grid;gap:.55rem}.ai-command-meta{display:flex;flex-wrap:wrap;align-items:center;gap:.45rem;font-size:.8rem}.ai-conf-pill{font-size:.72rem;font-weight:700;padding:.15rem .45rem;border-radius:999px;background:var(--surface-muted)}.ai-conf-pill.high{color:#047857;background:#0478571f}.ai-conf-pill.mid{color:#b45309;background:#b453091f}.ai-conf-pill.low{color:#b91c1c;background:#b91c1c1f}.ai-command-intent{color:var(--muted);font-size:.75rem}.ai-command-draft{margin:0;white-space:pre-wrap;font-family:inherit;font-size:.84rem;line-height:1.45;max-height:8rem;overflow:auto;padding:.5rem .6rem;background:var(--surface-muted);border-radius:var(--radius-sm)}.ai-command-actions{display:flex;flex-wrap:wrap;gap:.4rem}.c360-stat-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem;margin-top:.45rem}.c360-stat-grid em{display:block;font-style:normal;font-weight:700;font-size:1rem}.c360-insights{margin:.35rem 0 0;padding-left:1rem;font-size:.8rem;line-height:1.45}.msg-media-image{max-width:min(100%,280px)}.msg-media-image-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:block;width:100%;margin:0;padding:0;border:0;background:transparent;cursor:zoom-in;border-radius:10px;overflow:hidden;-webkit-tap-highlight-color:transparent}.msg-media-image-btn:focus-visible{outline:2px solid var(--blue, #2563eb);outline-offset:2px}.msg-media-image img{display:block;width:100%;max-height:320px;object-fit:cover;border-radius:10px}.msg-media-doc a{display:inline-flex;align-items:center;gap:.35rem;padding:.45rem .65rem;border-radius:8px;background:#0000000f;color:inherit;text-decoration:none;font-weight:600;font-size:.9rem}.msg-media-doc a:hover{text-decoration:underline}.conversation-scroll--chat .wa-msg-row-note{justify-content:center}.conversation-scroll--chat .wa-bubble-note,.conversation-scroll--chat .wa-bubble.internal{max-width:min(92%,28rem);background:#fff8e7;border:1px solid #f0d9a0;border-left:3px solid #d4a017;border-radius:8px;box-shadow:none}.conversation-scroll--chat .wa-bubble-note .wa-bubble-sender{color:#9a6700}.wa-note-badge{font-size:.65rem;font-weight:600;letter-spacing:.02em;text-transform:uppercase;color:#9a6700;background:#fdecc8;padding:.1rem .35rem;border-radius:4px}.wa-collision-banner{margin:.35rem .75rem 0;display:block}.wa-composer-mode{display:inline-flex;flex-shrink:0;border:1px solid var(--wa-panel-border, #e5e7eb);border-radius:999px;overflow:hidden;background:#f3f4f6;align-self:center}.wa-composer-mode-btn{border:0;background:transparent;padding:.35rem .7rem;font-size:.75rem;font-weight:600;color:#6b7280;cursor:pointer}.wa-composer-mode-btn.active{background:#fff;color:#111827;box-shadow:0 0 0 1px #0000000f}.wa-composer--note{background:#fffbeb}.wa-composer--note .wa-composer-mode-btn.active{background:#f59e0b;color:#fff}.gsig-page{display:flex;flex-direction:column;padding:1.25rem 1.5rem 3rem;max-width:1100px}.gsig-work{order:2;margin-top:.85rem}.gsig-pagination{display:flex;flex-wrap:wrap;align-items:center;gap:.55rem;margin-top:.75rem}.gsig-pagination .gsig-meta{margin:0}.gsig-toolbar-collapse{flex:0 0 auto}.gsig-setup{order:3;margin-top:.85rem}.gsig-setup .gsig-grid{margin-top:.75rem}.gsig-setup>summary,.gsig-diagnostics>summary{cursor:pointer;font-weight:700;font-size:.95rem}.gsig-location-setup{order:4;margin-top:.85rem}.gsig-audit-card{order:5;margin-top:.85rem}.gsig-head{display:flex;justify-content:space-between;align-items:flex-start;gap:1rem;border-left:3px solid #7c3aed;padding-left:.85rem}.gsig-head h1{margin:0 0 .3rem;font-size:1.35rem}.gsig-head-aside{display:flex;flex-direction:column;align-items:flex-end;gap:.45rem}.gsig-refresh{display:flex;align-items:center;gap:.5rem}.gsig-refresh .gsig-meta{margin:0;white-space:nowrap}.gsig-muted{color:var(--muted, #6b7280);margin:.3rem 0}.gsig-disclosure{color:var(--muted, #4b5563);font-size:.85rem;line-height:1.45;margin:.55rem 0 .75rem}.gsig-status{display:grid;gap:.65rem}.gsig-status-row{display:flex;justify-content:space-between;align-items:center;gap:.75rem}.gsig-status-label{font-size:.75rem;font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:var(--muted, #6b7280)}.gsig-status-value{font-size:1rem;font-weight:650}.gsig-status-ok{color:#067647}.gsig-status-warn{color:#b42318}.gsig-status-count{font-weight:500;color:var(--muted, #6b7280)}.gsig-diagnostics summary{cursor:pointer;font-weight:700;font-size:.95rem}.gsig-diagnostics .gsig-preflight{margin-top:.65rem}.gsig-meta{color:var(--muted, #6b7280);font-size:.85rem;margin:.3rem 0}.gsig-error{color:#b42318;margin:.4rem 0}.gsig-ok{color:#067647;margin:.4rem 0}.gsig-pill{font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:.25rem .6rem;border-radius:999px;background:#f3f4f6;color:#374151;white-space:nowrap}.gsig-pill-connected{background:#dcfce7;color:#065f46}.gsig-pill-awaiting_qr,.gsig-pill-connecting{background:#fef3c7;color:#92400e}.gsig-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(290px,1fr));gap:.85rem;margin:1rem 0}.gsig-card{border:1px solid var(--wa-panel-border, #e5e7eb);border-radius:12px;padding:.9rem 1rem;background:#fff}.gsig-card h2{margin:0 0 .35rem;font-size:.95rem}.gsig-setup-bar{display:flex;flex-wrap:wrap;align-items:center;gap:.55rem .9rem}.gsig-setup-bar h2{margin:0}.gsig-setup-bar .btn{margin-left:auto}.gsig-switch{display:flex;align-items:center;gap:.5rem;margin-top:.85rem;font-size:.85rem;font-weight:600}.gsig-switch input{width:auto}.gsig-banner{margin:0 0 .75rem;padding:.55rem .75rem;border:1px solid #e5e7eb;border-radius:8px;background:#f8fafc;font-size:.85rem}.gsig-textarea,.gsig-field textarea,.gsig-field input,.gsig-field select{font:inherit;width:100%;border-radius:8px;border:1px solid #e5e7eb;padding:.5rem .65rem;resize:vertical}.gsig-field{display:grid;gap:.3rem;font-size:.8rem;font-weight:600;margin-top:.6rem}.gsig-qr{width:220px;height:220px;display:block;margin:.6rem 0;border:1px solid #e5e7eb;border-radius:8px}.gsig-groups{margin:.3rem 0 0;padding-left:1.1rem;color:var(--muted, #6b7280);font-size:.85rem}.gsig-group-unmon{opacity:.78}.gsig-unmon-badge{display:inline-block;margin-left:.35rem;padding:0 .35rem;border-radius:4px;background:#fef3c7;color:#92400e;font-size:.72rem;font-weight:600}.gsig-audit{list-style:none;padding:0;margin:.4rem 0 0;font-size:.85rem;color:var(--muted, #6b7280)}.gsig-audit li{padding:.25rem 0;border-bottom:1px solid #f3f4f6}.gsig-filter-group{min-width:12rem}.gsig-actions{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:.7rem}.gsig-tabs{display:flex;flex-wrap:wrap;gap:.4rem;margin:0 0 .55rem}.gsig-tab,.gsig-filter-pill{box-sizing:border-box;height:36px;padding:0 .9rem;border-radius:999px;border:1px solid #e5e7eb;background:#fff;color:#111827;font:inherit;font-size:.82rem;font-weight:650;line-height:34px;white-space:nowrap;flex:0 0 auto;cursor:pointer}.gsig-tab.is-active,.gsig-filter-pill.is-active{background:#7c3aed;border-color:#7c3aed;color:#fff}.gsig-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem .45rem;margin:.15rem 0 .75rem}.gsig-toolbar-pills{display:flex;flex-wrap:wrap;align-items:center;gap:.4rem;flex:1 1 auto;min-width:0}.gsig-toolbar-group{display:inline-flex;align-items:center;gap:.4rem;height:36px;margin-left:auto;flex:0 0 auto;font-size:.82rem;font-weight:650;color:#6b7280}.gsig-toolbar .gsig-toolbar-collapse{margin-left:0}.gsig-toolbar:not(:has(.gsig-toolbar-group)) .gsig-toolbar-collapse{margin-left:auto}.gsig-toolbar-group .gsig-group-filter{width:11.5rem;min-width:11.5rem;max-width:11.5rem}.gsig-toolbar-group .gsig-group-filter .app-select-trigger{height:36px;min-height:36px;border-radius:999px;border-color:#e5e7eb;background:#fff;font-size:.82rem;font-weight:650;padding:0 .55rem 0 .85rem;cursor:pointer}.gsig-toolbar-group .gsig-group-filter.is-open .app-select-trigger,.gsig-toolbar-group .gsig-group-filter .app-select-trigger:focus-visible{border-color:#7c3aed;box-shadow:0 0 0 3px #7c3aed29}.gsig-toolbar-group .gsig-group-filter .app-select-value{font-weight:650}@media(max-width:720px){.gsig-toolbar-group{margin-left:0;width:100%}.gsig-toolbar-group .gsig-group-filter{width:100%;min-width:0;max-width:none;flex:1 1 auto}}.gsig-badge-row{display:flex;flex-wrap:wrap;gap:.4rem;margin:.3rem 0 0}.gsig-list{list-style:none;padding:0;margin:0;display:grid;gap:.75rem}.gsig-signal{border:1px solid var(--wa-panel-border, #e5e7eb);border-left:3px solid #7c3aed;border-radius:12px;padding:.9rem 1rem;background:#fff}.gsig-signal-top{display:flex;justify-content:space-between;gap:.75rem}.gsig-tags{display:flex;gap:.3rem;flex-wrap:wrap}.gsig-tag{font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:.15rem .45rem;border-radius:999px;background:#ede9fe;color:#5b21b6}.gsig-tag-muted{background:#f3f4f6;color:#4b5563}.gsig-detail{margin-top:.6rem;border-top:1px solid #f3f4f6;padding-top:.6rem}.gsig-profile-list{margin-top:.6rem}.gsig-profile-label{font-size:.78rem;font-weight:700;text-transform:uppercase;letter-spacing:.03em;color:#4b5563;display:block;margin-bottom:.25rem}.gsig-chips{list-style:none;display:flex;flex-wrap:wrap;gap:.3rem;padding:0;margin:.2rem 0}.gsig-chip{display:inline-flex;align-items:center;gap:.3rem;background:#f5f3ff;color:#4c1d95;border:1px solid #ddd6fe;border-radius:999px;padding:.15rem .5rem;font-size:.8rem}.gsig-chip-x{background:none;border:none;color:#6d28d9;cursor:pointer;font-size:1rem;line-height:1;padding:0}.gsig-profile-add input{font:inherit;width:100%;border-radius:8px;border:1px dashed #d1d5db;padding:.3rem .5rem;font-size:.85rem}.gsig-link{background:none;border:none;padding:0;font:inherit;color:#6d28d9;text-decoration:underline;cursor:pointer}.gsig-link:disabled{opacity:.5;cursor:default}.gsig-req{margin:.4rem 0 .6rem;padding:.55rem .7rem;border:1px solid #e5e7eb;border-radius:8px;background:#fafafa}.gsig-req-head{display:flex;flex-wrap:wrap;gap:.35rem;align-items:center;margin-bottom:.4rem}.gsig-req-row{margin-top:.35rem}.gsig-req-label{display:block;font-size:.68rem;font-weight:700;letter-spacing:.05em;text-transform:uppercase;color:#6b7280}.gsig-chip-strong{background:#ede9fe;border-color:#c4b5fd;font-weight:600}.gsig-chip-key{font-size:.7rem;text-transform:uppercase;letter-spacing:.04em;color:#7c3aed}.gsig-chip-high{background:#fee2e2;border-color:#fecaca;color:#b91c1c;font-weight:600}.gsig-chip-low{background:#f3f4f6;border-color:#e5e7eb;color:#6b7280}.gsig-chip-missing{background:#fffbeb;border:1px dashed #f59e0b;color:#92400e}.gsig-line{border:1px solid #e5e7eb;border-radius:8px;padding:.55rem .7rem;margin-bottom:.5rem}.gsig-line-head{display:flex;justify-content:space-between;align-items:center;gap:.5rem}.gsig-line-off{opacity:.55}.gsig-quote{background:#f9fafb;border-left:2px solid #d1d5db;padding:.5rem .7rem;margin:0 0 .5rem;font-style:italic}.wa-number-pills{display:flex;flex-wrap:wrap;gap:.35rem;margin:.45rem 0 .1rem}.wa-number-pills button{display:inline-flex;align-items:center;gap:.35rem;border:1px solid var(--border, #d9dde3);background:transparent;color:inherit;border-radius:999px;padding:.18rem .6rem;font-size:.75rem;cursor:pointer}.wa-number-pills button.active{background:var(--accent, #0a7d5a);border-color:var(--accent, #0a7d5a);color:#fff}.wa-number-dot{width:7px;height:7px;border-radius:50%;background:#9aa3ad}.wa-number-dot.on{background:#22c55e}.wa-chat-via{font-size:.68rem;line-height:1;opacity:.65;margin:.05rem 0 .15rem}.baileys-panels>.baileys-number-card+.baileys-number-card{margin-top:.6rem}.live-conn{display:inline-flex;align-items:center;gap:.35rem;font-family:var(--font-body);font-size:.6875rem;font-weight:600;letter-spacing:.02em;padding:.28rem .6rem;border-radius:999px;border:1px solid transparent;white-space:nowrap}.live-conn--compact{padding:.35rem;min-width:1.7rem;justify-content:center}.live-conn--compact.live-conn-live{background:transparent;padding:.35rem}.live-conn-dot{width:.5rem;height:.5rem;border-radius:50%;background:#22c55e;box-shadow:0 0 0 3px #22c55e40}.live-conn-live{color:#15803d;background:#22c55e1f}.live-conn-reconnecting{color:#b45309;background:#f59e0b26}.live-conn-reconnecting .live-conn-dot{background:#f59e0b;animation:live-pulse 1s ease-in-out infinite}.live-conn-offline{color:var(--muted)}.live-conn-offline .live-conn-dot{background:#94a3b8;box-shadow:none}@keyframes live-pulse{0%,to{opacity:1}50%{opacity:.35}}.notify-wrap{position:relative}.notify-bell{position:relative;border:1px solid var(--line);background:var(--surface);border-radius:999px;width:2.1rem;height:2.1rem;cursor:pointer}.notify-count{position:absolute;top:-.35rem;right:-.35rem;min-width:1.1rem;height:1.1rem;border-radius:999px;background:#dc2626;color:#fff;font-size:.625rem;font-weight:800;display:grid;place-items:center;padding:0 .2rem}.notify-panel{position:absolute;right:0;top:calc(100% + .4rem);width:min(22rem,82vw);max-height:min(22rem,calc(100vh - 5rem));overflow:auto;background:var(--surface);border:1px solid var(--line);border-radius:.75rem;box-shadow:var(--shadow-lg);z-index:40}.notify-panel--portal{position:fixed;z-index:2400;margin:0;top:auto;right:auto}.notify-panel header{display:flex;justify-content:space-between;align-items:center;padding:.65rem .8rem;border-bottom:1px solid var(--line)}.notify-panel ul{list-style:none;margin:0;padding:.35rem}.notify-panel li button{display:grid;gap:.15rem;width:100%;text-align:left;border:0;background:transparent;padding:.55rem .6rem;border-radius:.5rem;cursor:pointer;color:inherit}.notify-panel li.unread button{background:#22c55e14}.notify-panel li button span,.notify-panel li button time{font-size:.75rem;color:var(--muted)}.live-cc-grid{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:.55rem;margin:0;padding:.55rem;border-radius:var(--radius-lg);border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 88%,var(--accent-soft));box-shadow:var(--shadow-sm)}.live-cc-grid article{background:var(--surface);border:1px solid color-mix(in srgb,var(--line) 85%,transparent);border-radius:var(--radius-sm);padding:.7rem .8rem;display:grid;gap:.25rem;min-width:0;transition:border-color .14s ease}.live-cc-grid article:hover{border-color:var(--accent-border)}.live-cc-grid span{font-size:.625rem;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.live-cc-grid strong{font-family:var(--font-display);font-size:1.2rem;font-weight:700;letter-spacing:-.03em;color:var(--ink);line-height:1.1;font-variant-numeric:tabular-nums}.event-stream{list-style:none;margin:0;padding:0;display:grid;gap:.35rem}.event-stream li{display:grid;grid-template-columns:6.5rem minmax(9rem,14rem) 1fr;gap:.65rem;align-items:baseline;padding:.45rem .6rem;border-bottom:1px solid var(--line);font-size:.8125rem}.event-stream time{font-family:var(--font-mono);color:var(--muted);font-size:.75rem}.event-type{font-size:.6875rem;font-weight:700;text-transform:uppercase;letter-spacing:.03em;color:var(--green)}.event-label{border:0;background:transparent;text-align:left;cursor:pointer;color:inherit}.auto-status-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.75rem;margin-bottom:1rem}.pipe-steps{margin:0;padding-left:1.1rem;display:grid;gap:.35rem}.webhook-log{list-style:none;margin:0;padding:0;display:grid;gap:.4rem}.webhook-log li{display:flex;gap:.75rem;font-size:.8125rem}.customer-360{display:grid;gap:.75rem}.c360-head p{margin:.15rem 0;color:var(--muted)}.c360-card{display:grid;gap:.35rem}.c360-activity{list-style:none;margin:0;padding:0;display:grid;gap:.35rem}.c360-activity li{display:grid;gap:.1rem;font-size:.8125rem}.c360-activity time{color:var(--muted);font-size:.7rem}.wa-live-tag{font-size:.625rem;font-weight:700;color:var(--green);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:9rem;line-height:1.25}.wa-live-tag.warn{color:#b45309}.wa-live-tag.breach{color:#b91c1c}.prio-dot{flex-shrink:0;font-size:.65rem;line-height:1}.wa-ticks-read{color:#2563eb}.ai-conf{grid-column:1 / -1}.ai-conf-bar{height:.4rem;background:var(--line);border-radius:999px;overflow:hidden;margin:.35rem 0}.ai-conf-bar span{display:block;height:100%;background:var(--green)}.autonomy-row{margin-top:.15rem;padding-top:.85rem;border-top:1px solid var(--line);display:grid;gap:.55rem}.autonomy-row>strong{font-size:.78rem;font-weight:700;letter-spacing:.01em;color:var(--ink)}.autonomy-pills{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:.5rem}.autonomy-pills button{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:.7rem .8rem;font-size:.75rem;cursor:pointer;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.autonomy-pills button.active{border-color:var(--green);background:var(--green-soft);font-weight:700}@media(max-width:900px){.live-cc-grid,.auto-status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.event-stream li{grid-template-columns:1fr}}.page-view{box-sizing:border-box;width:100%;max-width:none;margin:0;padding:1.25rem 1.1rem 2.25rem;display:flex;flex-direction:column;align-items:stretch;gap:1.25rem;background:radial-gradient(ellipse 75% 40% at 0% 0%,rgba(13,148,136,.05),transparent 55%),linear-gradient(180deg,var(--surface-muted) 0%,var(--bg) 140px)}.page-view>*{width:100%;max-width:none;min-width:0;align-self:stretch}.page-view .customers-search-bar{max-width:none;margin:0}.page-head{align-items:center;gap:1rem 1.5rem;margin:0;padding-bottom:1rem;border-bottom:1px solid color-mix(in srgb,var(--line) 85%,transparent)}.page-head-copy,.page-head>div:first-child{min-width:0;flex:1 1 18rem}.page-head h2{font-size:clamp(1.55rem,2.4vw,1.9rem);line-height:1.15;font-weight:750}.page-head .dashboard-eyebrow{margin:0 0 .4rem}.page-head .hint{margin:.45rem 0 0;max-width:none;font-size:.92rem;line-height:1.5}.page-view.ai-ops{gap:1.35rem;padding-top:1.35rem;background:radial-gradient(ellipse 70% 42% at 0% -8%,rgba(13,148,136,.09),transparent 55%),radial-gradient(ellipse 50% 35% at 100% 0%,rgba(15,23,42,.04),transparent 50%),linear-gradient(180deg,var(--surface-muted) 0%,var(--bg) 180px)}.ai-ops-hero{align-items:flex-end}.ai-ops-live-pill{display:inline-flex;align-items:center;gap:.4rem;padding:.35rem .7rem;border-radius:999px;font-size:.72rem;font-weight:700;letter-spacing:.02em;border:1px solid transparent}.ai-ops-live-pill.is-live{background:color-mix(in srgb,var(--accent-soft) 80%,#fff);color:var(--accent-ink);border-color:color-mix(in srgb,var(--accent) 28%,#fff)}.ai-ops-live-pill.is-human{background:var(--surface-muted);color:var(--muted);border-color:var(--line)}.ai-ops-live-dot{width:.45rem;height:.45rem;border-radius:50%;background:var(--accent);box-shadow:0 0 #0d948873;animation:dashboard-live-pulse 2s ease infinite}.ai-ops-live-pill.is-human .ai-ops-live-dot{background:var(--muted-light);animation:none;box-shadow:none}.ai-ops-stats{width:100%;grid-template-columns:repeat(4,minmax(0,1fr));gap:.85rem}.ai-ops-stats .stat-card{min-height:7.25rem;padding:1.1rem 1.1rem 1rem;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.ai-ops-stats button.stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow)}.ai-ops-stats .stat-card.is-selected,.ai-ops-stats .stat-card.is-active{border-color:color-mix(in srgb,var(--accent) 50%,var(--line));background:color-mix(in srgb,var(--accent-soft) 65%,var(--surface));box-shadow:0 0 0 1px color-mix(in srgb,var(--accent) 28%,transparent),var(--shadow-sm)}.ai-ops-stats .stat-card.is-selected:before,.ai-ops-stats .stat-card.is-active:before{height:3px;background:var(--accent)}.ai-ops-policy{display:grid;grid-template-columns:minmax(14rem,17rem) minmax(0,1fr);align-items:start;gap:1rem 1.5rem;width:100%;padding:1.2rem 1.25rem 1.15rem;border:1px solid color-mix(in srgb,var(--line) 90%,transparent);border-radius:var(--radius-lg);background:linear-gradient(145deg,color-mix(in srgb,var(--accent-soft) 35%,#fff) 0%,var(--surface) 42%);box-shadow:var(--shadow-sm)}.ai-ops-policy-copy h3{font-family:var(--font-display);font-size:1.05rem;font-weight:700;letter-spacing:-.02em}.ai-ops-modes{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:.5rem;width:100%;max-width:none;flex:none}.ai-ops-modes button{display:grid;gap:.28rem;align-content:start;text-align:left;min-height:4.6rem;padding:.7rem .75rem;border-radius:10px;transition:border-color .15s ease,background .15s ease,transform .15s ease,box-shadow .15s ease}.ai-ops-modes button:hover{transform:translateY(-1px);box-shadow:var(--shadow-sm)}.ai-ops-mode-label{font-size:.84rem;font-weight:750;color:inherit}.ai-ops-mode-desc{font-size:.7rem;font-weight:500;line-height:1.35;color:var(--muted)}.ai-ops-modes button.is-on .ai-ops-mode-desc{color:color-mix(in srgb,var(--accent-ink) 75%,var(--muted))}.ai-ops-switches{grid-column:1 / -1;padding-top:.15rem;border-top:1px solid color-mix(in srgb,var(--line) 80%,transparent);margin-top:.15rem;padding-top:.85rem}.ai-ops-queue{display:flex;flex-direction:column;gap:.85rem;padding:1.1rem 1.15rem 1.15rem;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm)}.ai-ops-queue-head h3{margin:0;font-family:var(--font-display);font-size:1.02rem;font-weight:700;letter-spacing:-.02em}.ai-ops-queue-head .hint{margin:.25rem 0 0}.ai-ops-queue .customers-search-bar{margin:0}.ai-ops-kb{border-radius:var(--radius-lg);padding:1.1rem 1.15rem 1.2rem}.ai-ops-kb-add{width:100%;grid-template-columns:minmax(10rem,.7fr) minmax(0,1.6fr) auto}.ai-ops-kb-docs li{transition:border-color .15s ease,background .15s ease}.ai-ops-kb-docs li:hover{border-color:color-mix(in srgb,var(--accent) 35%,var(--line));background:color-mix(in srgb,var(--accent-soft) 40%,#fff)}.customers-page .customers-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:.85rem}.customers-desk{display:flex;flex-direction:column;gap:.9rem;padding:1rem 1.1rem 1.15rem;border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);box-shadow:var(--shadow-sm)}.customers-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem 1rem}.customers-filters{display:flex;flex-wrap:wrap;gap:.4rem;flex:1 1 auto;min-width:0}.customers-filter-chip{-webkit-appearance:none;-moz-appearance:none;appearance:none;display:inline-flex;align-items:center;gap:.35rem;margin:0;padding:.4rem .7rem;border:1px solid var(--line);border-radius:999px;background:var(--surface-muted);color:var(--muted);font:inherit;font-size:.78rem;font-weight:650;cursor:pointer;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .15s ease}.customers-filter-chip:hover{border-color:var(--line-strong);color:var(--ink);transform:translateY(-1px)}.customers-filter-chip.is-on{background:color-mix(in srgb,var(--accent-soft) 75%,#fff);border-color:color-mix(in srgb,var(--accent) 35%,var(--line));color:var(--accent-ink)}.customers-filter-count{min-width:1.25rem;padding:.05rem .35rem;border-radius:999px;background:color-mix(in srgb,var(--ink) 6%,transparent);font-size:.68rem;font-weight:750}.customers-filter-chip.is-on .customers-filter-count{background:color-mix(in srgb,var(--accent) 16%,transparent)}.customers-page .customers-search-bar{flex:1 1 16rem;max-width:22rem;margin:0}.customers-identity-copy{display:grid;gap:.1rem;min-width:0;max-width:14rem}.customers-identity-copy strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customers-source-col,.customers-type-col{max-width:11rem}.customers-clip-chip{display:inline-block;max-width:10.5rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom;cursor:pointer}.customers-seen-chip{max-width:10.5rem}.customers-identity-copy .hint{margin:0;font-size:.72rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customers-channel-tags{display:flex;flex-wrap:wrap;gap:.25rem}.customers-page .presence{display:inline-flex;align-items:center;gap:.4rem;font-size:.8rem;font-weight:600;color:var(--muted)}.customers-page .presence-dot{width:.45rem;height:.45rem;border-radius:50%;background:var(--muted-light);flex-shrink:0}.customers-page .presence.on{color:var(--accent-ink)}.customers-page .presence.on .presence-dot{background:var(--accent);box-shadow:0 0 #0d948866;animation:dashboard-live-pulse 2s ease infinite}.customers-last-preview{color:var(--muted);font-size:.8rem}.customers-page tr.customers-row-active td:first-child{box-shadow:inset 3px 0 0 var(--accent)}.customers-page .data-row-click{transition:background .14s ease}.customers-page .data-row-click:hover{background:color-mix(in srgb,var(--accent-soft) 45%,#fff)}.customers-page .data-row-click:active{background:color-mix(in srgb,var(--accent-soft) 70%,#fff)}.customers-bulk-bar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.65rem 1rem;padding:.65rem .75rem;border:1px solid var(--line);border-radius:10px;background:color-mix(in srgb,var(--accent-soft) 28%,var(--surface-muted))}.customers-bulk-select-all{display:inline-flex;align-items:center;gap:.5rem;margin:0;font-size:.8rem;font-weight:600;color:var(--ink-secondary);cursor:pointer}.customers-bulk-actions{display:flex;flex-wrap:wrap;gap:.4rem}.customers-check{width:1rem;height:1rem;accent-color:var(--accent);cursor:pointer}.customers-select-col{width:2.4rem;text-align:center}.customers-identity-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;padding:0;margin:0;cursor:pointer;text-align:left;color:inherit;max-width:100%}.customers-identity-btn:hover strong{color:var(--accent-ink)}.customers-actions-col{white-space:nowrap}.customers-quick-actions{display:inline-flex;flex-wrap:wrap;gap:.3rem;opacity:.88}.contact-call-menu{position:relative;display:inline-flex}.contact-call-menu--block,.contact-call-menu--block .btn{width:100%}.contact-call-menu-pop{position:absolute;top:calc(100% + .2rem);left:0;z-index:40;min-width:10.5rem;padding:.25rem;border-radius:8px;border:1px solid var(--line, #d8dde6);background:var(--surface, #fff);box-shadow:0 8px 24px #0f172a1f}.contact-call-menu-item{display:block;width:100%;border:0;background:transparent;text-align:left;padding:.4rem .55rem;border-radius:6px;font:inherit;font-size:.82rem;color:inherit;text-decoration:none;cursor:pointer}.contact-call-menu-item:hover{background:color-mix(in srgb,var(--accent-soft, #e8eef8) 70%,transparent)}.customers-page .data-row-click:hover .customers-quick-actions{opacity:1}.customers-page tr.customers-row-selected td{background:color-mix(in srgb,var(--accent-soft) 35%,transparent)}.customers-page tr.customers-row-focus td{background:color-mix(in srgb,var(--accent-soft) 55%,transparent)}.customers-drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:80;border:0;padding:0;margin:0;background:#0f172a47;cursor:pointer;animation:fade-in .16s ease}.customers-drawer{position:fixed;top:0;right:0;z-index:90;width:min(24rem,100vw);height:100%;display:flex;flex-direction:column;background:var(--surface);border-left:1px solid var(--line);box-shadow:-12px 0 40px #0f172a1f;animation:customers-drawer-in .2s ease}@keyframes customers-drawer-in{0%{transform:translate(1rem);opacity:.6}to{transform:translate(0);opacity:1}}.customers-drawer-head{display:flex;align-items:flex-start;justify-content:space-between;gap:.75rem;padding:1.15rem 1.15rem 1rem;border-bottom:1px solid var(--line)}.customers-drawer-identity{display:flex;align-items:center;gap:.75rem;min-width:0}.customers-drawer-identity h3{margin:0;font-family:var(--font-display);font-size:1.15rem;font-weight:750;letter-spacing:-.02em}.customers-drawer-identity .presence{margin:.25rem 0 0}.customers-drawer-body{overflow:auto;padding:1rem 1.15rem 1.5rem;display:grid;gap:1.15rem}.customers-drawer-section h4{margin:0 0 .55rem;font-size:.72rem;font-weight:750;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.customers-channel-suggest{margin-top:.75rem;padding-top:.75rem;border-top:1px solid var(--line, #e2e8f0);display:grid;gap:.5rem}.customers-channel-suggest-row{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.5rem}.customers-drawer-dl{margin:0;display:grid;gap:.65rem}.customers-drawer-dl div{display:grid;gap:.15rem}.customers-drawer-dl dt{font-size:.7rem;font-weight:650;color:var(--muted)}.customers-drawer-dl dd{margin:0;font-size:.9rem;font-weight:600;color:var(--ink);overflow-wrap:anywhere}.customers-drawer-chips{display:flex;flex-wrap:wrap;gap:.35rem;margin-bottom:.55rem}.customers-drawer-preview{margin:0;padding:.7rem .8rem;border-radius:10px;background:var(--surface-muted);border:1px solid var(--line);font-size:.84rem;line-height:1.45;color:var(--ink-secondary)}.customers-drawer-action-grid{display:grid;grid-template-columns:1fr 1fr;gap:.45rem}.customers-drawer-action-grid .btn{width:100%}@media(max-width:900px){.customers-page .customers-stats,.ai-ops-stats,.ai-ops-policy,.ai-ops-modes{grid-template-columns:1fr 1fr}.ai-ops-modes,.ai-ops-switches{grid-column:1 / -1}}@media(max-width:720px){.page-view{padding:1rem .85rem 1.75rem;gap:1rem}.page-head{align-items:flex-start;padding-bottom:.9rem}.customers-toolbar{flex-direction:column;align-items:stretch}.customers-page .customers-search-bar{max-width:none}.ai-ops-stats{grid-template-columns:1fr 1fr}.ai-ops-modes,.ai-ops-kb-add{grid-template-columns:1fr}}.app-header.topbar-slim{-webkit-backdrop-filter:saturate(1.1) blur(8px);backdrop-filter:saturate(1.1) blur(8px);border-bottom:1px solid color-mix(in srgb,var(--line) 85%,transparent)}.app-header .brand-block h1,.app-header .brand-home-title{letter-spacing:-.03em;font-weight:700}.app-header .chip.mini{border-radius:999px;font-size:.6875rem;font-weight:600;letter-spacing:.02em;padding:.2rem .55rem;border:1px solid transparent}.app-header .chip.mini.ok{background:color-mix(in srgb,var(--wa-green) 12%,#fff);color:var(--wa-green-dark);border-color:color-mix(in srgb,var(--wa-green) 28%,#fff)}.app-header .chip.mini.warn{background:var(--amber-soft);color:var(--amber);border-color:#fde68a}.topbar-cmdk-btn{display:inline-flex;align-items:center;gap:.4rem;border:1px solid var(--line);background:var(--surface);color:var(--muted);border-radius:8px;padding:.28rem .55rem;font-size:.75rem;font-weight:500;box-shadow:var(--shadow-sm)}.topbar-cmdk-btn--compact{gap:.35rem;padding:.35rem .5rem;min-height:2rem}.topbar-cmdk-btn--compact .cmdk-kbd-only{font-family:var(--font-mono, ui-monospace, monospace);font-size:.62rem;font-weight:600;padding:.08rem .28rem;border-radius:4px;border:1px solid var(--line);background:var(--surface-muted);color:var(--muted)}.topbar-cmdk-btn:hover{border-color:var(--line-strong);color:var(--ink-secondary)}.topbar-cmdk-btn kbd{font-family:var(--font-mono);font-size:.65rem;background:var(--surface-muted);border:1px solid var(--line);border-radius:4px;padding:.05rem .28rem;color:var(--muted)}.app-header--calm .brand-home-btn--context{padding:.2rem .35rem;max-width:min(28rem,42vw)}.app-header--calm .brand-context,.app-header--calm .brand-context-static{margin:0;font-size:.82rem;font-weight:600;color:var(--ink-secondary, #3b4a54);letter-spacing:-.01em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.app-header--calm .topbar-portal-btn{padding:.35rem .65rem;font-size:.75rem;font-weight:650;border:1px solid var(--line);border-radius:8px;color:var(--ink-secondary, #3b4a54);background:var(--surface)}.app-header--calm .topbar-portal-btn:hover{background:var(--surface-muted);border-color:var(--line-strong)}.live-conn--compact{padding:.35rem;min-width:1.75rem;justify-content:center;gap:0}.live-conn--compact .live-conn-label{font-size:.68rem}.app-sidebar{border-right:1px solid var(--line);background:linear-gradient(180deg,#fff,#f8fafc)}.sidebar-brand-text strong{letter-spacing:-.03em}.sidebar-item{border-radius:10px;transition:background .12s ease,color .12s ease}.wa-chat-row{border-radius:0;transition:background .12s ease}.wa-chat-row.active{background:color-mix(in srgb,var(--wa-green) 10%,#fff)!important;box-shadow:inset 3px 0 0 var(--wa-green)}.wa-chat-name{font-weight:600;letter-spacing:-.01em}.wa-live-tag{border-radius:999px;font-size:.65rem;font-weight:650;letter-spacing:.02em;padding:.12rem .45rem;background:var(--surface-muted);color:var(--ink-secondary);border:1px solid var(--line)}.wa-live-tag.warn{background:#fff7ed;color:#c2410c;border-color:#fed7aa}.wa-chat-save-hint{border-radius:999px;font-weight:600}.wa-thread-bar--light{border-bottom:1px solid var(--wa-panel-border);background:linear-gradient(180deg,#fafbfc,#f0f2f5)}.wa-thread-identity-text h1{letter-spacing:-.02em;font-weight:650}.wa-thread-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:2.5rem 1.5rem;gap:.35rem}.wa-thread-empty .wa-empty-brand{width:4.5rem;height:4.5rem;border-radius:1.25rem;display:grid;place-items:center;font-size:1.75rem;background:linear-gradient(145deg,#ecfdf5,#e0f2fe);border:1px solid color-mix(in srgb,var(--wa-green) 20%,#fff);box-shadow:var(--shadow-sm);margin-bottom:.75rem}.wa-thread-empty h3{margin:0;font-family:var(--font-display);font-size:1.25rem;letter-spacing:-.03em;color:var(--ink)}.wa-thread-empty p{margin:0;max-width:22rem;color:var(--muted);font-size:.9375rem}.wa-thread-empty .wa-empty-hints{margin-top:1.25rem;display:flex;flex-wrap:wrap;gap:.4rem;justify-content:center}.wa-empty-hint-chip{font-size:.75rem;color:var(--ink-secondary);background:var(--surface);border:1px solid var(--line);border-radius:999px;padding:.3rem .65rem;box-shadow:var(--shadow-sm)}.wa-empty-hint-chip kbd{font-family:var(--font-mono);font-size:.65rem;margin-right:.25rem;color:var(--muted)}.wa-loading-pulse{display:inline-flex;align-items:center;gap:.5rem;padding:.45rem .85rem;border-radius:999px;background:#ffffffb8;border:1px solid var(--line);color:var(--muted);font-size:.8125rem;font-weight:500;box-shadow:var(--shadow-sm)}.wa-loading-pulse:before{content:"";width:.45rem;height:.45rem;border-radius:50%;background:var(--wa-green);animation:wa-pulse 1s ease-in-out infinite}@keyframes wa-pulse{0%,to{opacity:.35;transform:scale(.85)}50%{opacity:1;transform:scale(1)}}.wa-composer-bar{gap:.45rem;padding:.55rem .65rem;border-top:1px solid var(--wa-panel-border);background:#f0f2f5}.wa-composer--note{background:linear-gradient(180deg,#fffbeb,#fef3c7)}.wa-composer-mode{box-shadow:var(--shadow-sm)}.wa-collision-banner{margin:.5rem .85rem 0!important;border-radius:10px!important;border:1px solid #bbf7d0!important;background:linear-gradient(90deg,#ecfdf5,#f0fdfa)!important;color:#065f46!important;font-size:.8125rem;font-weight:550}.cmdk-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:12000;background:#0f172a6b;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:grid;place-items:start center;padding:min(18vh,7rem) 1rem 2rem}.cmdk-panel{width:min(560px,100%);background:#fff;border-radius:14px;border:1px solid var(--line);box-shadow:var(--shadow-lg);overflow:hidden;display:flex;flex-direction:column;max-height:min(70vh,520px)}.cmdk-search{display:flex;align-items:center;gap:.55rem;padding:.85rem 1rem;border-bottom:1px solid var(--line)}.cmdk-search-icon{color:var(--muted);font-size:1.1rem}.cmdk-search input{flex:1;border:0;outline:none;font-size:.95rem;background:transparent;color:var(--ink)}.cmdk-search input:focus-visible{outline:none}.cmdk-kbd{font-family:var(--font-mono);font-size:.65rem;color:var(--muted);border:1px solid var(--line);border-radius:5px;padding:.12rem .35rem;background:var(--surface-muted)}.cmdk-list{overflow:auto;padding:.4rem;flex:1}.cmdk-group{padding:.45rem .65rem .25rem;font-size:.65rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted-light)}.cmdk-item{width:100%;display:flex;align-items:center;justify-content:space-between;gap:.75rem;text-align:left;border:0;background:transparent;border-radius:9px;padding:.55rem .7rem;color:var(--ink);font-size:.875rem;font-weight:500}.cmdk-item:hover,.cmdk-item.active{background:color-mix(in srgb,var(--wa-green) 12%,#fff);color:var(--wa-green-dark)}.cmdk-item-hint{font-size:.75rem;color:var(--muted);font-weight:500;max-width:40%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cmdk-empty{padding:1.5rem;text-align:center;color:var(--muted);font-size:.875rem}.cmdk-footer{display:flex;flex-wrap:wrap;gap:.85rem;padding:.55rem .9rem;border-top:1px solid var(--line);background:var(--surface-muted);color:var(--muted);font-size:.7rem}.cmdk-footer kbd{font-family:var(--font-mono);font-size:.62rem;border:1px solid var(--line);border-radius:4px;padding:.05rem .28rem;background:#fff;margin-right:.15rem}.btn{border-radius:9px;transition:background .12s ease,border-color .12s ease,box-shadow .12s ease}.btn.primary,.btn-primary{box-shadow:0 1px 2px #00a88440}.settings-panel,.panel{border-radius:var(--radius)}.baileys-qr-actions{display:flex;flex-direction:column;align-items:flex-start;gap:.35rem}.baileys-qr-hint{max-width:36rem;margin:0}.baileys-pair-form{margin-top:.6rem}.baileys-pair-code{margin:.4rem 0 0;padding:.7rem .85rem;border-radius:10px;border:1px solid var(--line, #d8dde6);background:color-mix(in srgb,var(--accent-soft, #e8eef8) 45%,#fff)}.baileys-pair-code-value{margin:.15rem 0 .35rem;font-size:1.55rem;font-weight:700;letter-spacing:.18em;font-variant-numeric:tabular-nums}@media(max-width:900px){.topbar-cmdk-btn .cmdk-label{display:none}}
